FirstCryReviews 160

In the following matter amount is deducted my account 5 Dec 2022,i returned original product but delivered boy accept my original product and change my order to warehouse otherwise delivery boy how to accept return order and change my parcel at warehouse its big scandal in Company Name Misuse i cancelled order but not credited in my account till date.

Maine 4 to 8 kg ka diaper orders kiye the, usme size new born baby ki hai, maine replace karne ke liye call kiya but company rules Nahi hai. Matlab maine 1200/- ke order kiye the. To kuch matalab Nahi huva. Jo pack diaper te uska replace Nahi na amount, third class service apps. Firstcry Jyada use mat karna ye app.

Damaged products delivered. Took 10 days to initiate pickup and to complement that their delivery partner is not interested in picking up the item. Both firstcry and expressbee are brothers in hand with no use in today's world where competition is offering better price and delivery options.

What happened to my delivery problem, first cry? I received reminders every day that it would arrive but do nothing. It was so disheartening to try and return an order but be denied because it was out for delivery.

I placed order on 4th Oct 2022 and the Expected delivery date was 10th Oct 2022. But still (17th Oct 2022) not delivered. When we contact customer care means one voice boat will respond and disconnect the call. When we contact Courier partner Xpressbees they wont even attend the call, due to higher wait duration, we unable to connect the call, try after some time or email to us and then they IVR disconnect the call. Guys be aware of these type of pathetic website or app don't order for Firstcry.com. Fully money minded and fake promising side.

I ordered a nutribullet as it seemed like a good deal. As I had seen many bad reviews I decided on the cash on delivery option. When it arrived I asked to check the product first, again due to numerous bad reviews. The delivery person said I had to pay first, then I could check. This raised alarm bells as I felt he would not return my money if I was not satisfied with the product. Definitely would not recommend them.

Incorrect product delivery. Not ready to accept the incorrect product. Difficult to reach out to customer care executive. Boycott Firstcry

I had a pathetic experience with firstcry, I had ordered one product and was found to be of wrong size for my kid, i requested for replace/refund but they refused me saying you only ordered that. I mean so cheap policies that these guys are only money minded, they hardly give heed to customer satisfaction or after sale services. I will not suggest you guys to shop from this site.

We're ordered for pram in firstcry, the product what they delivered is damaged, old & faded, when i contacted to customer support, they're very rude, when i requested for replacement or refund, they told no! They dono how to treat the customer, don't take customer suggestion, they only convey what they want to do, while speaking they disconnected my call

Worst experience with this site because customer support system is not ready to solve your problem if they are not solving the problem of customers then what is the benefit of this site who is not fulfil demand of customers.

Am a club member for first cry am from kolkata. I often buy things for my daughter from this brand but. When i first took the club membership i paid 999 for it and i was told by the store manager that it will benefits you in many ways. Like discount and mainly when your daughter get I year old we will give you a coupon of 2k from which you can buy anything but not the shoes and now on 16 i had my daughter birthday they did not give anything and when i called the customer care they are giving some wired excuses. I just want to say dont lie for membership this is complete cheating i want to talk to the higher authority i want the coupon or i want my club membership money back its fraud only we can say.

Maybe you should change your brand name from " Firstcry" to " JustCry ". Your products and service are super eligible in making your customer cry. No wonder you are on most unsatisfactory customers list. Wish I could have done this research before buying anything on your website. All product images are fake and product quality is bad, specially ( JASPO products). There is no resemblance between the actual product and the product listed on your website. Got the same damaged product in the same packing box as a replacement after 20 days, in the worst condition one could ever imagine. Stop making fool out of your customers. Please dont buy this product. There is no zero option available for ratings, Orelse I would rate it in 0.

Pathetic Customer care, sometimes pathetic and poor quality diapers, always delays in the delivery specially whenever ordered for the next day delivery product.
Highly Disappointed.

Purchasing from First Cry was my biggest mistake.
Would advise everyone to purchase from Amazon as their Return policy is 100 times better. I purchased a pregnancy pillow from First Cry - it came vaccum packed in a tiny box. I opened & didn't like it. Since it was within the return period I requested for a return. The customer service agent (Mr Mohamed Hussein) wanted me to pack the 5 feet pillow back into the tiny box inorder to approve my return... absolutely ridiculous & senseless as it needs to be vaccum pressed to fit back into the tiny box. He never bothered justifying the rejection. Seems like the company was desperate to sell priducts. Sincere advise to everyone - pls buy stuff from. Amazon as their Return policy is 100 times better & hassle free - something that's very much required for online shopping...& online shopping is something which First Cry must shut down immediately as the whole purpose of online shopping is defeated with service like this.

Received on time but damage item then for return send email many times and call unlimited but no one come for collect

They do not even deliver the products and the app shows product deliver... horrible app.
I am going to uninstall this pathetic app

Firstcry.com is a fraud company with highly substandard products. These products can cause serious injuries and health hazards to babies. The company dupes customers