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FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
FineArtAmerica has a rating of 4.7 stars from 2,670 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 11th among Home Decor sites.
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Found what I wanted and it was delivered in a timely fashion with the quality I expected. Communication on approximate shipping time could have been a bit clearer but overall it was a good experience. Would buy from FAA again.
I have been waiting for two months for a poster I ordered. Never received an answer to all the emails I have sent. No tracking system, apart from "shipped".
Worst ecommerce ever.
I love everything that I get from fine art america!
Ordered a wood print. Web site stated "thick maple wood", when I received it, it was printed on plywood, very disappointing. I offered to put some maple wood laminate around to edges to make it look much better. I asked for some type of discount for doing it, Mark, from Fine Arts America, refused to cooperate with me, all he could say was to destroy it, send him a picture, and he would reimburse me for the picture, not for the shipping cost. I offered several suggestion, I don't believe he even considered the. This was a present for my son for Christmas, he won't get it now. Completely inflexible, and very disappointed. Will never order from them again!
I bought my Son a Vageta Hoodie for his birthday. The size was perfect and shipping was fast! He's very happy. Thank you!
I really appreciated the quality of my prints! So nicely done.
I endorse what FineArtAmerica is doing to assist artists, especially those who don't have a budget to widely promote and market their creations. The ordering process (through the artist's site), communication from FineArtAmerica and delivery of my order was seamless and efficient. I am a satisfied Canadian customer especially as my order arrived quickly from the USA in the middle of a pandemic.
Many excellent choices for i phone covers. Good pricing and delivery.
Such A Awesome Website. So Many Artist With Great Talent. And Prices Are Very Reasonable. And So Many Items To Choose From. Greeting Cards, Canvas Prints, T-Shirts, Puzzles, And The List Goes On. You Will Find Designs That You Will Never See Anywhere Else. Check Out FineArtAmerica.com. You Will Be Glad You Did...
The trip of the 2 face masks I have bought to FineArtAmerica was a bit complicated, from Santa Monica to France. Anyway, I am very happy with this purchase:
The masks are as nice as they look on the website and moreover, they are pleasant to wear, light, very breathable. They are surely my nicest face masks and I appreciate that
Their quality is very good too.
Placed my order, and it was here quickly! Very pleased with the service & mailing!
I've recently purchased a number of prints for my new home office from Fine Art America. Every one of them has been exactly as described and displayed on the website. They've also all arrived on time, after being shipped with extreme care. I'll DEFINITELY continue to buy from Fine Art America as future needs arise - it really seems like they have something for everyone there!
The art pieces were extremely well packaged and arrived in perfect condition with materials for hanging. I am very satisfied with the quality of the prints on wood and on metal, and was happy to make a high quality gift of 2 of the 3 pieces.
Seamless experience, superb quality, delivery was faster than I anticipated. Would highly recommend them! I will purchase again.
Very easy to shop and order. My art was very well packaged and arrived on time
After returning from our trip to Jekyll Island I wanted to put up some photos that captured the beauty of the Island. FineArtAmerica met and exceeded my expectations. The selection was excellent and my art choices arrived in perfect shape. Highly recommend this site- great folks.
I wanted a specific print by Patrica Katz to add to my office wall. Her website led me to FineArtAmerica and I hesitantly began the transaction. I rarely order online. It was the easiest online ordering I have ever done. Everything worked well on the site. The communication was clear and concise. In a matter of days the order arrived. The packaging was thorough. The print is perfect. I was so pleased that I immediately contacted the artist to tell her how wonderful my experience had been. I will order more of Patricia's items and I plan to order some of my own things for Christmas. I am grateful to have discovered FineArtAmerica.
Lots of time spent looking online for just the rights pieces for home office remodel. Ease of ordering, size selection, shipping- all easy to navigate and very happy with items ordered. Great quality. Will order from them again.
Answer: FAA is a Terrible Company and I think most if not ALL 5 star reviews are Fake! I was a member there for 4 years and it was all downhill. Stayed as long as I did because I was still making sales. But they WENT OUT OF THEIR WAY to block me from any Features or posting in communities. Order from them and you'll be very disappointed. Shipping costs are very high and if you want to return something they'll make you pay shipping AGAIN! The quality of the work they ship is also disgraceful. They even use a fake Corporate Address. STAY AWAY FROM THIS HORRIBLE COMPANY!
Answer: I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.
Answer: You answered your own question - you haven't done ANYTHING. How do you expect to be found? You have to advertise. There is plenty of information in the forums on the site on how to do that. If you upload and sit, that's all your doing. You have to tell people you exist. The site only prints the work. This is also the wrong place to ask this, ask in the site and you'll get a flood of answers. I also can't say much here because i need to see the quality of your work, is it well presented? Do you have keywords, descriptions, are you adding work all the time? Do you have social connections and so on. Its a lot of work. ---Mike Savad http://www.MikeSavad.com
Answer: Technically there is a phone number for customers when you log out. While not ideal, it might work if you call that number. Otherwise use tech support and be sure to use a gmail address.

