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FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
FineArtAmerica has a rating of 4.7 stars from 2,670 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 11th among Home Decor sites.
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I recently purchased a gift mug for myself from FineArtAmerica featuring artwork from one of my favorite artists and was impressed with the site itself. It was appealing in its design, easy to use, and offered a wide variety of gifts. My mug was carefully packaged and arrived promptly despite the holiday mailing rush and I would definitely consider using the site for future purchases. If you're a fan of supporting independent artisans and unique gift giving, you've got to check out this site!
Ordered an item online 11\30. After no pkg arrive@ middle of Dec., called and was emailed a tracking # w\showed it was in transit since 12\7. Emailed customer service who never replied. Finally put in dispute thru PayPal and rec'vd response 1/8 saying they w\offer me a replacement. Stated to refund price back into my act. It proves good customer service is a lost art.
Outstanding site and great products. You can support artists by buying from fineartamerica! I would recommend this site every time!
Found exactly what I was looking for on Fine Art America, right before Christmas. My order was delivered as promised, with updates and tracking. Recipient LOVES the gift. Overall, a great experience!
We purchased a 30" x 40" Giclee print from FineArtAmerica of a photo taken by a friend who does excellent local photography. It was pricey at $561 including delivery, and for that we were expecting a nicely crafted product. However, what we received was junk.
Upon unboxing and inspection, we noted that the frame was poorly constructed of low grade wood with ill fitting joints held together with nothing but small stables. No appropriate wood joinery, metal angle brackets or glue was used. All of the 45 degree corner reinforcement braces were loose and separated. The print fit poorly on the frame and, for some reason, the photographers signature appeared at three different locations on the canvas.
Two months after hanging the print, both of the top and bottom 40" wood frames sections have warped. There is now a 1" gap between the print and the wall on the both the left and right sides and the print is lose and wavy. Sending it back would be time consuming, difficult and, frankly, it would be unrealistic to expect it would be any better upon its return. As a result, we'll re-frame it ourselves using higher quality materials and better craftsmanship.
FineArtAmerica delivered with great attention and care consistent with the quality of the art itself.
My order came rather quickly and I was very satisfied with my cards. They are Beautiful!
I received exactly what I wished for. I was given help by someone over the phone which led me to the print that I was finding hard to locate, and my order came quickly. Fine Arts made this so simple.
I now happily have something on my wall that speaks to me of teaching -- a child coming to learn despite any hardships. What a kid!
Through fineartamerica we've purchased various products — tote bag, coffee cups, greeting cards — featuring photos taken by a favorite artist of ours (a family member!).
I have ordered multiple pictures from FineArtAmerica. I try to buy art when I visit a country, but that's not always possible. The purchases I've made have been given as gifts also, and they are always appreciated. I've never been disappointed.
I purchased the print Big Camp by Francois Lamothe, and are quite pleased with it. It's a beautiful piece of art and looks lovely in our home, reminding us of our time in New England.
Easy to order, quick delivery and so many great choices of art to form into a wide variety of products - limited only by your imagination!
I found this website accidentally as I was looking for anything with a picture of my dog breed and this site is exceptional, I will never look anywhere else, greeting cards, tapestries, you name it and it is all here. Excellent service and a wonderful array of items, thank you so much.
My product arrived well packaged, exactly as described, and on time. Colors on mug were vivid and bright. Well received by recipient. Will order again!
I purchased the Great American Patriots portrait. Such a beautiful piece of art. It was everything I was expecting! I was told because of the Christmas rush, delivery might be after Christmas. What a surprise when it arrived a few days later! Much earlier than expected! I was very pleased with the product and the customer service. Would definitely buy more.
Had a coffee mug of a beautiful art print made for my grandson's teacher. We wanted to let her know how appreciated she is by giving her a special "made-just-for-you" present. She was extremely pleased and touched! Shipping was very fast as well. I would highly recommend this wonderful site!
I ordered a pillow from the C Beck collection in the Lily selection. It is beyond expectation. The pillow is generously filled, has the design on both sides. It features a hidden zipper and makes my blah furniture come to life.
Shipped as promised and was well packaged to protect the print. I will order again!
It was easy to find the gift I wanted on the web site. I received the Bruce Springsteen mug on time. The mug was exactly what it looked like on site.
Answer: FAA is a Terrible Company and I think most if not ALL 5 star reviews are Fake! I was a member there for 4 years and it was all downhill. Stayed as long as I did because I was still making sales. But they WENT OUT OF THEIR WAY to block me from any Features or posting in communities. Order from them and you'll be very disappointed. Shipping costs are very high and if you want to return something they'll make you pay shipping AGAIN! The quality of the work they ship is also disgraceful. They even use a fake Corporate Address. STAY AWAY FROM THIS HORRIBLE COMPANY!
Answer: I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.
Answer: You answered your own question - you haven't done ANYTHING. How do you expect to be found? You have to advertise. There is plenty of information in the forums on the site on how to do that. If you upload and sit, that's all your doing. You have to tell people you exist. The site only prints the work. This is also the wrong place to ask this, ask in the site and you'll get a flood of answers. I also can't say much here because i need to see the quality of your work, is it well presented? Do you have keywords, descriptions, are you adding work all the time? Do you have social connections and so on. Its a lot of work. ---Mike Savad http://www.MikeSavad.com
Answer: Technically there is a phone number for customers when you log out. While not ideal, it might work if you call that number. Otherwise use tech support and be sure to use a gmail address.

