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FineArtAmerica

4.7

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From the business

FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.


fineartamerica.com
Sheffield, SYORK, United Kingdom
+156
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FineArtAmerica Reviews Summary

FineArtAmerica has a rating of 4.7 stars from 2,670 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 11th among Home Decor sites.

service
181
value
173
shipping
169
quality
277
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Utah
1 review
2 helpful votes
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Do not shop here.
March 7, 2022

My first print arrived completely folder, in four parts. It was absolutely unusable, and even if it hadn't been folded, the quality was abysmal.

My second order (a nearly $300 print) just... never came. They provided me with tracking that didn't work. Over a month later they just emailed me telling me the order was canceled because the product was on back order. Instead of talking to me and advising when the product might be available and asking me what I'd like to do, they just canceled it. Still no refund so far.

Date of experience: March 7, 2022
Texas
1 review
0 helpful votes
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Excellent experience
February 28, 2022

Beautifully designed anime card arrived quickly and was exactly as pictured. Gave it as a birthday card, and it as a big hit!

Date of experience: February 28, 2022
Virginia
1 review
0 helpful votes
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I ordered two framed art prints for my new apartment. They both look wonderful and very high quality! Can highly recommend.

Date of experience: February 27, 2022
Canada
1 review
1 helpful vote
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Hit and miss
February 26, 2022

Some of the product you will get will be good and sometimes really good... too often it is not, chipped frames, crooked. Customer service is one of the worst and won't even give you a credit on damaged product. Be very careful before buying from them.

Date of experience: February 26, 2022
Virginia
2 reviews
0 helpful votes
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Product content and shipping have been outstanding. I have been extremely pleased with every purchase I have made from Fine Art America. Their products and customer service are great. The cards I have purchased have arrived in perfect shape and in a timely manner. The website is responsive and reliable. An overall good experience from shopping to delivery.

Date of experience: February 26, 2022
North Carolina
1 review
0 helpful votes
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Helping Hand
February 26, 2022

Print received in excellent condition. I replaced my old print that I bought many many years ago due to fading. What a difference! Always loved the Helping Hand!

Date of experience: February 26, 2022
Massachusetts
1 review
0 helpful votes
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Excellent service!
February 26, 2022

FineArtAmerica contnues to make excellent products. It also gives excellent service and delivers its products on time.

Date of experience: February 26, 2022
Australia
1 review
0 helpful votes
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All good.
February 26, 2022

Delivery was prompt, very well packed abd arrived safely. Art framing quality finish.

Date of experience: February 25, 2022
Canada
1 review
0 helpful votes
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Van Halen coffee cup
February 26, 2022

I am very happy with Van Halen coffee cup I bought from Fine Art America. I received it quickly and it well packaged to keep from breaking in transit. I am very satisfied with the overall experience of purchasing from their website.

Date of experience: February 25, 2022
Arizona
1 review
0 helpful votes
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Lots of Variety of Quality Art
February 26, 2022

This website has lots of variety of quality art to choose from. There are many unique pieces from many vendors. I have been very pleased and impressed with FineArtAmerica.

Date of experience: February 25, 2022
Michigan
2 reviews
3 helpful votes
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Ordered a puzzle on 2/5. Paid $15 for the only shipping option. Received tracking on 2/9, label created, waiting to ship. I contacted customer service on 2/11 and they responded on 2/12. Customer service said I need to wait until tracking updates and to contact them the following week if the package doesn't arrive. Customer service did not answer my question if the package actually left their facility. It's now 2/16 and the tracking still shows label created, waiting to ship. Will my package ever arrive?

UPDATE: Tracking shows package delivered on 2/16 to a parcel locker. I live in a home with a private mailbox. Customer service sent me an email on 2/17, 'your package was delivered, did you get it?' I explained to them, I do not have a parcel locker and asked if the package was addressed to my home. Customer service responded on 2/19 and said you can file a missing package with USPS. He never answered if my address was used for the package. $15 for shipping and plenty of hassle for one puzzle.

Date of experience: February 16, 2022
New York
1 review
0 helpful votes
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Horse picture
February 14, 2022

Very good experience with FineartAmerica. Items arrived on time and in great shape.

Date of experience: February 14, 2022
Hong Kong
1 review
0 helpful votes
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After searching at Fine Art Ameria's website, I have found some artworks on dog painting from "LanLan Gallery" which looks so amazing and therefore ordered two mugs. I highly recommend this gallery to anyone who loves animals or pets. The finished products which are well packed had arrived at my home without delay despite pandemic prevailing worldwide and the product quality is really good.

Date of experience: February 13, 2022
Washington
1 review
0 helpful votes
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1st. Class
February 13, 2022

Quality workmanship, amazing selection and great customer service. I will be shopping with them again.

Date of experience: February 13, 2022
Pennsylvania
1 review
0 helpful votes
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Easton Peace Candle
February 13, 2022

The website was very easy to navigate.
I received my order very quickly. It was packaged very well. I would definitely consider ordering again

Date of experience: February 13, 2022
New York
1 review
0 helpful votes
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Beautiful Martha's Vineyard pics!
February 13, 2022

It was really easy to order my prints and they arrived within a week in very secure packaging. I'll definitely order from Fineart again!

Date of experience: February 13, 2022
GB
1 review
0 helpful votes
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Exceeded expectations
February 13, 2022

Delivered when I was told it would be. Very well packaged.

Date of experience: February 13, 2022
Indiana
1 review
0 helpful votes
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Disappointed!
February 13, 2022

Received artwork with artist name and artwork cut off. Reached out to the company with no solution to resolve the issue.

Date of experience: February 13, 2022
Oregon
1 review
0 helpful votes
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Some of my private images were taken and sold here without my permission. Beware what you are buying!

Date of experience: February 11, 2022
Australia
2 reviews
0 helpful votes
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Honestly, don't waste your time or your money. If you're looking for a small print on a small item, you might be satisfied. However, if you're looking for quality, keep looking elsewhere.
This place is bound to disappoint anyone looking for a quality anything.
I spent a fair amount of money on a large print of a renaissance painting from this place called Fine Art America. I received it today, and I can see the pixilation even without my glasses.
For context, I've used a 1:100m scale ruler, which is basically cm graduations, & a ruled notepad. The scratches on one of the photos are where the paint was scratched off the page, when I placed something on it to keep the paper flat so I could take photos.
I also bought a t-shirt, and not only do the sizes run 2 sizes too small, but the colour of the t-shirt is different from what was shown.

+2
Date of experience: February 9, 2022