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FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
FineArtAmerica has a rating of 4.7 stars from 2,670 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 11th among Home Decor sites.
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Quick customer service and beautiful canvas of daffodils.
Picture was packaged for shipping in a very professional maner and arrived in perfect condition. The artwork and frame were absolutely beautiful.
I purchased some coffee mugs for gifts to my brother and sister-in-law, and had them sent directly to my brothers address in Florida. They were extremely pleased with the quality and look of the mugs. Although it was a 'last minute' order on December 19th, they were able to deliver the mugs before New Years Eve. Pretty quick delivery for that time of year and the condition the delivery systems were in. The reviews I received from them on the mugs was excellent.
Very nice website, products are quality. Delivery is fast and product was not damaged. All in all I was very satisfied and will buy again from this company.
Picture was as described, vibrant colours and super perspective. The service and information sent was quick and accurate, in fact all communications with the site were exemplary.
Feeling homesick for the beauty of Mono County, I searched out a known artist whose work I have always admired. I was thrilled to find I could purchase prints of Lynn's artwork that beautifully captures the area around the foothills of the Eastern Sierra's, a place I love and deeply miss. Being able to gaze upon these two pieces has done my heart a lot of good and I'm so happy to have them. The quality of the prints is outstanding and came to me safely packaged and in perfect condition. I am very pleased. Thank you FineArtAmerica for making this purchase possible.
Even my guy loves it! It, the shower curtain is beautiful and makes me happy every time I walk into the bathroom. My guy comments on how pretty and colorful it is! You can tell we are beyond pleased with our purchase.
We recently remodeled a room in our home and wanted to add some natural art from one of our favorited spots. I came across a perfect piece of photography through FineArtAmerica. We purchased the piece framed and matted. It was a 10 from start to finish. The amount of art available on this site was amazing. The ease of dealing with the site was impressive. I look forward to my next purchase already!
I bought a 500 piece puzzle of this print. Its a lovely picture, and a well made puzzle. The puzzle came in a nice, attractive box. Nicely printed, on a quality card backing. Delivered (to Britain) in about a week. Not cheap- but good things seldom are. Overall, I am delighted. I wish I'd bought a poster or print as well.
It was easy access, comprehensive directions, quality product, timely delivery
Easy to search, shop, and purchase. Delivery was episode-free. We love our new art (hung it immediately!).
This piece was exactly what I wanted for my daughter for Christmas. She loves it and has it hung in the very spot she had reserved for it. We will definitely order from this company again. The piece came on time, perfect condition with the assurance we could make a return if necessary. Thank you so much.
I purchased two photographs from FineArt America - both displayed on metal. The color is incredible! The quality of the work is top notch. I was extremely pleased. The artwork arrived in a few days and was expertly packaged to protect the pictures from any damage.
There is so much to choose from on this site. The item I ordered came promptly and was packaged well to keep it safe through delivery. It was a gift for my husband and he liked it so much that he's already looking for more to purchase from this site.
I ordered metal prints of some artwork that I saw. They arrived quickly and are simply beautiful. The quality of materials is superb and the colors are vivid. They were packaged very well preventing any damage from occurring during shipment. Prices are very reasonable and the selection of both art as well as print options are massive. Highly recommend.
Do NOT buy Fine Art America's puzzles
They have the worst customer service and false advertising
Their ads say ship in 2-3 days; I finally received it in 20 days and was charged $15 for shipping
They have no tracking and don't follow through on complaints
They no longer answer emails or phone and though they advertise complete customer service,
Refuse to rebate the outrageous shipping charges
This store is full of many unique and exciting things. I liked the iphone case with the comedians depicted on them. They look so cool.
Low review for questionable pricing practices. Prices change daily and can change from cart to checkout without notice. When i inquire about this pricing practice I receive a irrelevant response or no response at all.
I ordered puzzle when it arrived it was the wrong puzzle. Art work was peeling off the cardboard right out of the box. I have requested a refund multiple times. They have continued to dodge my request and now will not even email me back. $65 for a miniature poor quality puzzle. Thanks! Update! I finally received a refund. I received No email from them. Money was back in my account though. A little more communication from them and I think this could have gone much more smoothly :)
I placed an order which was shown to ship December 13,2021. Today, January 12,2022, the tracking info still says only "Shipping label created. USPS awaiting receipt of item." I have communicated with customer service 4 times and each time was told the item was shipped. I asked to refund my order as I never received it and was told they would not refund me "because it had shipped." They even gave me a number to call the USPS who also said they never received the item for delivery. I had to ask my bank to stop payment because customer service would not rectify the situation.
Answer: FAA is a Terrible Company and I think most if not ALL 5 star reviews are Fake! I was a member there for 4 years and it was all downhill. Stayed as long as I did because I was still making sales. But they WENT OUT OF THEIR WAY to block me from any Features or posting in communities. Order from them and you'll be very disappointed. Shipping costs are very high and if you want to return something they'll make you pay shipping AGAIN! The quality of the work they ship is also disgraceful. They even use a fake Corporate Address. STAY AWAY FROM THIS HORRIBLE COMPANY!
Answer: I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.
Answer: You answered your own question - you haven't done ANYTHING. How do you expect to be found? You have to advertise. There is plenty of information in the forums on the site on how to do that. If you upload and sit, that's all your doing. You have to tell people you exist. The site only prints the work. This is also the wrong place to ask this, ask in the site and you'll get a flood of answers. I also can't say much here because i need to see the quality of your work, is it well presented? Do you have keywords, descriptions, are you adding work all the time? Do you have social connections and so on. Its a lot of work. ---Mike Savad http://www.MikeSavad.com
Answer: Technically there is a phone number for customers when you log out. While not ideal, it might work if you call that number. Otherwise use tech support and be sure to use a gmail address.

