FineArtAmericaReviews 2,670

I didn't read thoroughly how long it would take to get an order from these $#*!s. When I figured that out after days and days of receiving NOTHING I told them I wanted to cancel the order. They then suggested to me I could cancel my order. When I did that for the second time they told me it was too late to cancel my order. Ordering from these people... throwing your money on the street. Same thing.

I order the above canvas and received a VERY dark picture... not even close to the image I liked at an ordered from... I sent an Email to April who handles this problem showing her the darkness of the image... she wrote a very rude response back stating I would have to demolish the picture and send pictures to get a refund... I said I'd I gladly mail it back for the refund. Meanwhile I ordered another canvas of this work that seems much lighter/better... and have called to cancel the order... and have to wait for April to cancel the order. REALLY! I think I've been scammed!

I had loads of delivery issues which is outside the control of Fine art America. They helped resolve these problems and made the shopping experience great.
Totally recommend this company.

FineArtAmerica's site advertised 20% off until midnight. I went to confirm measurements before placing an order and when I returned to the site the promo was gone. I called customer service and spoke to someone who could not have cared less, who offered no coherent explanation, and who hung up on me. I sent feedback via the website about the disappearing promo and the hang up. Whoever prepared the response to my feedback didn't address either issue, but bypassed both issues entirely with empty verbiage that had nothing to do with the matter at hand. I will deal directly with the artists instead of wasting my time with the 'FineArtAmerica' middleman.

I tried to order print. I selected the wrong size. Yes that was my mistake. I contacted customer service right away to see if I could cancel that order and re-order the correct size. She responded quickly saying that she would look into it and make sure it t wasn't too late to cancel (this is all within minutes of me placing the order). After 2 weeks of not hearing back I emailed to say forget it, I will just take the smaller size. The following day she replies telling me she will cancel the order and refund my money. So I now order the right size. On day 11 after my new order, i email customer service looking for shipping info (passed the 2-8 day mark as stated onsite). I get a generic reply about how busy they are and that they are behind. It's day 18, no shipping info BUT the print did arrive today. I will never order from here again.

Ordered two t-shirts. Order never came. Called in. They never made an effort to process my order. Refunded my money. Great job! Don't order from fineartamerica. They don't give a crap.

Really enjoy browsing here and have ordered some superb artwork. Absolutely delighted with my purchases, communications and speed of delivery. Highly rate FineArt America.