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FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
FineArtAmerica has a rating of 4.7 stars from 2,670 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 11th among Home Decor sites.
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I was looking for round beach towels with University logos or mascots for college gifts. Found exactly what I wanted and more! Also ordered my friend a vibrantly colored towel with a rendition of her favorite artist's flowers. FineArtAmerica's site is very easy to navigate, and service of placing, shipping orders prompt and full proof. Definitely my go to site for custom gifts!
Top Service. Every time again. Love the picture hanging at My Office. Brings spring into every single Day.
I promptly received a card that expressed an unusual and very personal sentiment, which was unavailable elsewhere.
We ordered three large framed photographs of the Chrysler Building by photographer Mike McGlothlin. The photographs arrived on time and are now a magnificent addition to our living room. The order was as promised from FineArtAmerica. Would definitely order again.
The cards offered by Fine Art America are just the "Bees Knees," they are among the finest quality I have come across in a long time. Whether it be art print or photographic in nature, the artist represented are all top notch in their respective fields and the cards are just beautiful. You can definitely buy here with the utmost of confidence.
I had a lovely experience and would recommend them to anyone who is interested of the lovely pieces they sell.
FineArtAmerica have a knack for smoothness. I love dealing with them.
Super speedy, friendly, personal responses when communicating with them.
Great packaging and delivery. Fantastic, stunning products, no matter what you buy.
I'll be back!
Thank you x
A go to for great note cards by local artists! Overall deal A-OK. Highly recommend Seattle Starry Night Greeting Card by Mary Ellen Bowers
I wanted some automobile art for a newly renovated garage. I did a web search and ordered a vintage Porsche 911 aluminum poster from FineArtAmerica. It showed up about 10 days later. It has been hung and looks great!
Fine Art America is a master manipulator with respect to the internet search. As you can see they had horrible reviews here for a very long time and getting worst each month thats for sure. More and more artists and customers were calling them out. All of a sudden from the end of January till now, they are getting 5 start reviews buy the hundreds. Why didn't they get this before, if they were so great.
Because they email and use their built in forum to ask the artists to write 5 star reviews for them. They have done this many times before while I was a member. Site-jabber should be able to figure this out.
An artists perspective,
I have tried FAA three times now. The first time, I just felt uneasy and left, the second time I was banned for a year for confronting a moderator in the discussion forum about them breaking the there own rules consistently spamming every discussion with their images for sale.
Third time was the charm. I actually told myself to give it a real go and forget the past. I uploaded about 300 images. Sold a few from my Instagram posts, not from the FAA search that they brag about.
First of all, if your a new photog or artist that is coming there to sell, best of luck. The system they use is a pyramid structure. The more sales you have, the higher you move up in the search. So that means others who have been there for 3 to 7 years are on top, even if the work they sell is sub-par. *A lot of it is* What FAA and the frequent users will tell you is, if you want to sell online, you have to work hard at it. If you cant bring your own buyers here, your lazy. Where else can you get your own website for $30. They have this notion that $30 dollars is cheap to get your own site to sell.
First of all, you don't own anything or have a website there. Its a page that FAA owns that you use. Again, its not a website and its not yours. All the customers that come in to buy your prints are kept secret for FAA only. You don't get to have your own customers info, FAA does. They wont give you the info from your own sales.
Then they have promotions to help new artists and photogs sell. They don't work and haven't for years. In order to use the promotion, you have to put a link from FAA in a high traffic area in your blog or website, then they are suppose to reciprocate and have your image show on the third row in the first page of search results. For less savvy internet uses, you will say "it works, I see my images". Try signing out and looking. You wont show up, its a facade. They do however take your link. Nice huh. One of the moderators said for over a year that they are working on it, lol. They come up with new items to sell every week, but don't have time to fix important things that help the members. They do take your links though.
Customer service is null for both artists and buyers. FAA never gives any discounts, it has to come from the artists side. They charge a big flat rate because they have to pay a printer, then take their own cut. The artist is left with minimal payout.
The discussion forum is a bunch of groupies that sell pretty well. They will not let you know this at all costs, but eventually they cant hold back from bragging. They will suck you dry for any info you have about social media or other types of marketing that is new, that may help them other places. They will not give you any tips that are relevant, mostly will send you to their blog post from a link. It helps them rank better in FAA's search.
Another important thing to remember is that all those discussions they post can be made private, so only members can see them and anyone can make it private. Yes, so that means when a customer or artist has problems concerning bad workmanship or things not working right and makes a discussion, the regs make it private so no one outside FAA thinks they have problems. Everything is great.
I really don't blame them. Some of them sell a ton and don't want anything to ruin that.
I cant really say much about the printers, because I never ordered anything myself, or would ever. I do see customers that come in to the forum all the time complaining though.
Also, if you do join and pay the $30 for the year, you have to tell a moderator to cancel your membership before the anniversary date, or they will auto-charge you again. Their is no opt out. I'm sure that they hope you forget, because it was only $30 and many people do, until they see the new charge. Lots of those discussions too, but they turn private real fast, so you will never see them.
To me this place is a scam pyramid scheme with no regards for its members. I can only imagine what print labs they use.
It was a great experience ordering from Fine Art America. Quality products and I was able to support the photographer who worked to get the shot. Win-win.
... good art!
Why in the heck are you requiring me to write a bloody essay to show that I enjoyed patronizing a good vendor?
My picture looks amazing. Great detail and fast shipping. Had it framed elsewhere and the owner of the framing place even said it was a wonderful piece on very high quality paper
Total satisfaction from the purchase order to delivery! I received updates frequently informing me of every point during printing and processing for my Extra large acrylic print.
I purchased a shower curtain from FineArtAmerica from the gallery of talented photograper, Scott Moore. His products can be found at https://fineartamerica.com/profiles/12-scott-moore.html
I am very happy with the quality of the showercurtain. It is made of quality material and Scott's lighthouse photography is simply breathtaking. It turned my bathroom into a dream. Scott's photography can also be seen on Instagram at scoore64
The artwork that I purchased was really nice and their website was really easy to understand when selecting matting and framing. I had to call them to get one question answered and they were very helpful.
Fine Art America has an easy to use check out platform well organized wensite, fast shipping and great Artworks.
Excellent online shopping site to purchase fine photographic art prints. I also enjoyed browsing. Some of the photography can be described as rare. The purchase went very well. I purchased a beautiful print and it arrived just fine, on time, and looks better than pictured. The frame and mounting is good.
My online ordering was great along with the product I had ordered. The select of photos from Ronda Ryan are wonderful. Thank you for your product.
How can you not smile, grin, chuckle when youre (so easily) able to order, receive and frame your favorite New Yorker cartoons!
Answer: FAA is a Terrible Company and I think most if not ALL 5 star reviews are Fake! I was a member there for 4 years and it was all downhill. Stayed as long as I did because I was still making sales. But they WENT OUT OF THEIR WAY to block me from any Features or posting in communities. Order from them and you'll be very disappointed. Shipping costs are very high and if you want to return something they'll make you pay shipping AGAIN! The quality of the work they ship is also disgraceful. They even use a fake Corporate Address. STAY AWAY FROM THIS HORRIBLE COMPANY!
Answer: I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.
Answer: You answered your own question - you haven't done ANYTHING. How do you expect to be found? You have to advertise. There is plenty of information in the forums on the site on how to do that. If you upload and sit, that's all your doing. You have to tell people you exist. The site only prints the work. This is also the wrong place to ask this, ask in the site and you'll get a flood of answers. I also can't say much here because i need to see the quality of your work, is it well presented? Do you have keywords, descriptions, are you adding work all the time? Do you have social connections and so on. Its a lot of work. ---Mike Savad http://www.MikeSavad.com
Answer: Technically there is a phone number for customers when you log out. While not ideal, it might work if you call that number. Otherwise use tech support and be sure to use a gmail address.

