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FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
FineArtAmerica has a rating of 4.7 stars from 2,670 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 11th among Home Decor sites.
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I ordered several pieces from fine art america, The quality of the product (canvas and wood prints) was excellent, they were well packaged to avoid any shipping damage. After the first order, I returned for 2 more orders. I think that says it all!
The customer service is... weird. I've had a few issues that I contacted them about and sometimes they just plain don't answer. Once I got a reply unrelated to my actual problem. Really odd. You have to expect to contact them several times for basic problems and repeat yourself. Also they screwed up the printing of one of my products twice in a row. It's almost funny how incompetent they are. Almost.
This is was the 2nd print I purchased at Deck the Walls. Great quality and good prices. Shipping is fast too. Very happy with my prints.
I ordered over $400 order#******* received the items in pieces painting received they were so small. I returned the ordered and Fine Art America received the returned 2/28/2018 I have not received my refund and it is 3/9/2018. The rest of my order started 2/19/2018 I have not received as of yet 3/9/2018. This is the worst I have ever had when it comes to ordering off line and customer service is the worst.
This is the third time I have ordered from Fine Art America and the experience has consistently been outstanding. From the ease in ordering to the quality of the paper product to the fine art work choices and reasonable delivery times I highly recommend them.
This was a gift for my wife. She loves the artwork. Transaction was a breeze. Would purchase again! #artwork #peacesign #fineartamerica
The canvas print I purchased from Fine Art America is a quality item. It arrived at my home very well packaged and it was delivered on time according to to their delivery date. I would not hesitate to purchase additional items from Fine Art America.
Very pleased with the entire purchase experience; easy to maneuver the web site; easy to make the purchase; was given arrival date and package was on time; excellent service.
The greeting card is printed on high quality cardstock, and the colors are vivid and clear. It arrived quickly and was packaged well.
The greeting card is a wonderful way to include this beautiful artwork in my space and to support the artist when I didn't have a lot to spend at the moment.
I'm very impressed by the ease of using FineArtAmerica's website. The variety and quality of images is fantastic, and I was very satisfied with my purchase. I would highly recommend them.
Great place to view and buy art! Many artists to choose from and a multitude of pieces and media types!
Ordering on the site was very easy. I received the product very quickly, and the quality of the product was top notch. I am very pleased with FineArtAmerica. I highly recommend purchasing from this company.
'Got the print on metal. It's vibrant, unusual and looks perfect in our beach house bathroom. Very pleased.
We recently moved to a new house and wanted to decorate my walls with paintings. This website has excellent collection for all types of art for any budget. You are guaranteed to find what you want. It comes well packed and looks great. I have bought numerous pieces from this site and have been pleased evertime.
The prints were as described. I was extremely happy with 3 of the 4 purchased and the one I was disappointed in was my mistake in choice. Delivery was quick.
I; ve found many unique t-shirts at fineartamerica. I; m happy with the shirts i purchased on this site. I would have bought many more but unfortunately many of these shirts made by artists are just normal t-shirts with an artists name attached bringing the price way higher than they should be.
I have purchased 8 or 9 pieces from Fine Art America. My advice for anyone visiting their site is to not just browse through all the beautiful artwork, while fun, it could take days on end. Try entering any subject in the search bar. For me it was dogs, ferris wheels, merry-go-rounds, beaches, pink art, and guess what I found exactly what I wanted... the things that give me joy! Play around with the frame and matting sizes too. ( That's the funniest part!... Well, next to when your art arrives at your door step!)
FineArtAmerica offered a wide ranging selection and prompt service/delivery. The card I bought was excellent quality.
Answer: FAA is a Terrible Company and I think most if not ALL 5 star reviews are Fake! I was a member there for 4 years and it was all downhill. Stayed as long as I did because I was still making sales. But they WENT OUT OF THEIR WAY to block me from any Features or posting in communities. Order from them and you'll be very disappointed. Shipping costs are very high and if you want to return something they'll make you pay shipping AGAIN! The quality of the work they ship is also disgraceful. They even use a fake Corporate Address. STAY AWAY FROM THIS HORRIBLE COMPANY!
Answer: I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.
Answer: You answered your own question - you haven't done ANYTHING. How do you expect to be found? You have to advertise. There is plenty of information in the forums on the site on how to do that. If you upload and sit, that's all your doing. You have to tell people you exist. The site only prints the work. This is also the wrong place to ask this, ask in the site and you'll get a flood of answers. I also can't say much here because i need to see the quality of your work, is it well presented? Do you have keywords, descriptions, are you adding work all the time? Do you have social connections and so on. Its a lot of work. ---Mike Savad http://www.MikeSavad.com
Answer: Technically there is a phone number for customers when you log out. While not ideal, it might work if you call that number. Otherwise use tech support and be sure to use a gmail address.

