FeverupReviews 315

Great customer service! Had the problem, boughtvthe wrongvyickrt, contacted the team and in no time all is sorted!

Do not trust Fever... They sell much more tickets during covid then allowed... After pointing this out to them they hide behind T&C's and their customercare is a joke. Another example that only money counts

I'm grateful for the assistance that the team provided. I had a query and they jumped through the hoops to help me sort a couple things. Thank you

I still havent recieved my tickets, I have previously requested support or advice on this and no one has come back to me

Overall was good experience. If you like history and painting, don't miss outA this one. A must to see.

I had a question and within minutes the team responded and dealt with everything.
I wish everyone was as good as fever!

With Covid running rampant its so hard to schedule things. Thank you for understanding when we became sick and couldnt attend. Jose was wonderful.

Gorgeous music, lovely staff, disability accessible venue and beautiful setting and we would go again……

Bought 2 tickets to Nature Illuminated but I wanted a refund due to Covid. The site for the event explicitly stated that a refund would be issued. This did not happen and then they proceeded to issue me a voucher for the value. Ok fair enough. A few weeks later, I received an email that the same tickets were moved to a different date. After contacting them it turns out they didn't finalise the refund voucher.

5 months later. Used my voucher for FindTheDinner gourmet ticket however what I got is not worth the AUD $99 spent. I received the following: curry katsu, 8 slices of seared salmon, 4 Ebi fry and 2 scoops of matcha ice cream. The katsu was dry, the rice was on mushy side and the shrimp were greasy and heavy on the stomach.

Yes, I took photos before tasting it and everyone I've shown it to agree that it is not worth.

Fever Customer Service responded so quickly, they resolved the issue and I had purchased my new tickets in less than half an hour. Amazing customer service!

I purchased a ticket, had the wrong date on it. Contacted them within 8 minutes ( after already purchasing the correct dates). They refused to refund me. Had to go thru paypal, they are still fighting returning my money. If I lose that's a $78.40 loss on my part. They have NO policies to mitigate mistakes, it seems on purpose. I'm sure they are raking in TONS of money from people who don't have the patience to fight it like I'm doing.

Very understanding and supportive. Helpful and understanding with changes in circumstances. Excellent problem solving

I was scheduled to attend a concert in January, but do to a family emergency I asked for a voucher for a future performance. They sent me email honoring request asking me to confirm in writing of which I immediately did. I did not hear back so I sent again for the next three days only to hear a week later that had no email from me. I sent a screenshot of my original email and again no contact. I asked for them to call me, used their chat. They sent me final email stating they would close the case due to lack of communication. LACK OF COMMUNICATION? I have record of 10 emails in a week! I would have given them a negative star if I could. HORRIBLE. WILL NEVER PURCHASE AGAIN. They need two be reported to Better Business Bureau for their total lack of customer care.

I purchased tickets for the Banksy show and unfortunately my reservation got canceled. I requested a refund using the messenger in the Fever app. The whole process was very fast and easy from the moments I contact Fever's representative to the time I received the confirmation of my refund. I will use Fever again.

First time using this app for an event. I made a couple of errors while making my purchase! It was very easy to contact them and they sorted it our very quickly. I would not hesitate to use Fever again!

Fever team assisted me so smoothly and promptly with my ticket cancellation. They are very helpful and makes the whole process so simple and quick. I am looking forward to more Fever events.

Now that I see the negative reviews on this company, I'm sure my review will just add to those. This review is not about the Diana exhibit but in trying to reschedule 1 of the 4 tickets purchased. The rescheduling was because of Covid. This company has been horrible to deal with and has responded in about six different ways. First it was no problem, just get proof of Covid. Then you try and submit the proof and they don't require it. Then they tell you it's too late even though the rescheduling request for sent the day before the event. I would never book anything through this company again.

Really good fast service, unfortunately, event cancelled and had my full refund in no time. Makes such a difference in this current climate im looking forward to rebooking my event