FedExReviews 2,900

With FEDEX delivery people, I never get my package on time. Reason: I live in an apartment building and delivery persons are too lazy to come to the 3rd floor by elevator to deliver my "Signature Required" packages. I get an email stating "Reason for exception: Customer not available". That's not true! I was in my apartment the whole time.
PROOF: FedEx Shipment **************: Your package could not be delivered

I went to the FedEx store to mail a package to Bogota Colombia. This is the first package I have mailed to Bogota and my son will be living there for 2 years so I will be mailing more packages. I had heard that a lot of packages get lost or are undelivered. This was mailed to arrive on 7/15/22 and it did arrive and my son received his package.

FedEx is the worst for caring about where they deliver your package. They left my package in the middle of the front edge of my porch in full view of the street. They have also left packages in my driveway, and in the middle of my neighbor's driveway. All of these would've been so each to steal.
On the other hand, UPS always places the packages behind one of the pillars or on the bench.

On June 29th I placed an order with Lowes in Palm Springs for a 1x4 window and was told it would be delivered by Jul 11. I was given a tracking number by Lowes for FedEx, and everything look good, until the Shipment was delayed in Georgia for 4 days, then it was sent on it way and was stuck in Bloomington California for another couple of days which the next step should have been to Palm Springs instead they have shipped it off to Colorado and said it should be delivered by the 20th. From this point on whenever I order something that need to be shipped, I will ask if it will be shipped FedEx and if it is I will tell them to cancel the order.

Shipped a package from Wisconsin to Kentucky. The package said delivery on Wed the 13th before 250pm. I called, and was told it was scanned into Nashville, which serves my area. Now I got an update saying my package has left and was checked in 2 hours south of Nashville, 3 hours south of me. I call back and was told, there is already an inquiry, and was hung up on.

If I wanted a package 6 or 7 days late, I would of used the postal service. NEVER again will I trust FedEx to ship anything. I'll ise UPS

Not a fan of this carrier, not delivering when promised, customer service sucks... first you have to pay for shipping with the vendor then before they'll deliver the package you have pay a service fee, it's like paying for shipping twice.

I am astonished with the delivery people. They argued with me that I refused a package when I am the only one working in the office, when I would never refuse a package. The "supervisors" are so very unprofessional and argued with me and wouldn't even leave the package so at that point they are refusing to drop off and has nothing to do with us. I am astonished with this company.

Two days of dealing with this - tried to schedule a pickup. Day one: Driver had apparently reported that the package was not there. I had told the person on the phone I was leaving the package in the mailbox. Called for another pickup. Told them EXLPICIT INSTRUCTIONS on where my mailbox was and to OPEN it. Day two: Arrived home after picking up and dropping off my mom for an appointment. FEDEX truck was there. Drove off. Checked my mailbox.

Package was still in the mailbox.

Called AGAIN. Instead of scheduling another pickup, I just asked for the nearest drop off location.

Teach your drivers how to actually pickup packages.

In the past two weeks FedEx has lost 3 of my packages from 3 different companies, followed my tracking numbers then they stopped at the distribution hub could not find Recipient, how is that possible the post office can find me, Amazon can find me, and UPS does not have any trouble finding me where are my packages? DON'T KNOW. You can not contact anyone and you must be the shipper to get any info.

I have a package and you guys are the courier. First, I didnt get any paper saying "attempted delivery" and I am pissed because you asked me to pick it up from a certain location. My address of delivery is different from my ID address. And you require that to be matching. I explained the situation to your customer service and she is asking me to bring my mom that has that address. YOU GUYS ARE FUNNY! My name is registered and I have the tracking information. And I am 27 years old and you are asking me to bring my mom to pick up the package that is less than $100 just because of the address issue?

You better have a better system here or don't hire lazy drivers who wont even bother trying to deliver my package.

I work from home so if they came, I would have known. Thanks!

When your order ships with fedex, expect to either get it 5 days late, or not at all. You'll see your order "in transit" IN YOUR CITY for DAYS. Want to switch to hold at location because they can't handle delivering anywhere near the estimated date? Sorry, your package is now "delayed", with no further explanation.

Orders from walgreens are shipped via fedex home/ground. Not a good thing if you live in an apartment building. Their delivery personnel are too lazy to bring packages to the delivery apartment. Instead, they leave them in the lobby. This means that there is a likelihood that packages will be pilfered, opened with contents stolen. Luckily, walgreens will reimburse me for my shipment.

However, if you are a small business, or ship items that are irreplaceable or expensive. You might have to kiss the income you make good bye.

Just a cautionary notice for anyone who will be shipping and is consider using Fedex. Sad to know that they have gone so downhill.

Fed ex tracking is no good. I see no point in having tracking when all it tells me is when it was shipped. I was expecting a package yesterday, all day fed ex tracking said it would be here. Around midnight the tracking changes to "delayed". It was shipped 7 days ago, and still all the fed ex tracking shows is that it is delayed and that it shipped 7 days ago. Tracking is supposed to show progress, not just the day it was shipped. According to this, the package left out a week ago and hasn't stopped anywhere, or changed trucks. The customer chose fed ex, I didn't, and I never will again.

Takes 12 days from Illinois to Pacific Northwest. Always delayed and unexplained pending. I tried to avoid business using FedEx now.

I ordered parts from Charbroil on 7/3 and was disappointed to discover FedEx was the shipper. It's now the evening of 7/8 when they were promised... not here. I found out the parts have been in some FedEx place in Georgia for 3 days and there's no estimate now. Great job FedEx! Don't fall for it the Ex in FedEx should stand for Extremely unreliable or Excessively slow.

Sent a package at Surf and Post in Pacific Beach. Shipping-Tracking Label was changed and the package was opened and our items removed and replaced after I left Surf and Post. They said the Fed-X driver changed the label and stole everything from me and replaced the family items with marajuana. We reported it to the police on the other end when we could not figure out where the package was. Police investigated and got nowhere with Fed-X. They said the Fed-X employees involved in this scam swap out your belongings with the marajuana or drugs and people are too scared to report it. Well we were not too scared to report it. Fed-X covered for the driver and the Fed-X Dowdy Drive distribution center staff in San Diego. Fed-X offered us a $100.00 for thousands of dollars worth of family historical photos and jewelry we can never replace. Employees at the Fed-X Dowdy Drive Distribution Center are still employed. Apparently the camera in the Fed-X truck and distribution center were down that day. Right! Beware when shipping with Fed-X from Pacific Beach and San Diego.

I have been expecting a package and paid for fast delivery. It has been three days and Fedex can not get me my package. Always with an excuse that they dial and no one open. It is like they are playing with client. The deliver guy does not even bother to wait for 1 min for the door to be open.
When you call them always same waste of time.
Worse company ever!