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FastTech has a rating of 2 stars from 212 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FastTech most frequently mention customer service, credit card and tracking number. FastTech ranks 609th among Marketplace sites.
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Product handling is incompetent, the shipment is clumsy and the support is totally unable. One time everyone can make a mistake, more than that is just incompetence.
Product was exactly as they advertised and even though I accepted ordinary shipping it had arrived within eight days.
Thank you
There was 4 watches order and 2 is not working after few email and tech support report. I have to prove the defective on product. Horrible customer service and no Quality Check before send out. Also, package for mail not safety. There is 1 year warranty but you have to send a lot email with no ending and respond for warranty. Suppose, Fasttech need to respond and pay for the cost!
Don't order from FASTTECH.COM DON'T ORDER, DON'T ORDER
Been using Fastech for many years now and spent thousands with them. Never had a problem with them. Products always arrive and intact. Used to be cheaper as I resell in UK but their prices seem to have gone up a bit. Great prices if bulk buying.
Do not do business with anyone telling you to use this company for shipping. I was smart enough to smell their $#*! a mile away. Poor souls that aren't as smart.
Thanks, I received my B. L. O. D repair kit yesterday. The Post Office tells me that Canada Post has been on strike, which may be why it took a little longer than I was told. Anyway we have got what we ordered.
Jo, in Australia
Horrible site do not use this site. Took like over a month for my headphones and then the delivery guy leaves the package outside like a downy then it gets stolen cause I live in the hood. They wouldn't refund me 20 dollars so sad embarrassing company.
Paid extra for Express shipping to get the item to me in 10 days instead of the usual 20. Item took 30 days to get here and fasttech did not want to refund the express shipping charges tried to offer a small portion of it. I told them I expected to receive a refund of all Express fees as the item did not arrive in the promised time frame an they and they refused. I will never do business with them again and I advise anyone to avoid this company. It worth a few dollars more to find a seller in your native country and avoid these con artists.
I bought some e-cig seals from fast tech. They sent it but it got lost in mail. I contacted the mail service and they needed some information from fast tech in order to track the item down. I asked fasttech for the information and they agreed they would send me the information needed and that I need to be patient. I waiting over a week and asked them again and they then said pretty much the same thing. Its been ovfer 3-4 months now and still nothing, i gave up
I purchased two knives from Fasttech. I paid 36.89$ for both. Fasttech sent me the knives in two separate shipments. First shipment with TN RT*******HK (20.67$) and second shipment with TN RT*******HK (16.22$). I received second shipment without problems.
Problem raised with first shipment: RT*******HK (20.67$). Shipment reach Sarajevo and immediately rejected and sent back to the seller because it was undeliverable (badly DAMAGED or unreadable address). Shipment did not reach customs.
I open ticket on Fasttech and they offered me refund reduced for shipping fee (4.83$) from HK to Bosnia AND from Bosnia to HK. As shipment came to Bosnia damaged it is not my fault and I should not cover shipping fee. At the end, they stole 4,83$ from me.
I uploaded all conversation in order to public see how Fastech"s "help" functions.
Ordered less than $2 worth of vape glass from them. After a month the item had not arrived. They said the item would be 30 business days to arrive not calendar. Waited the 30 days, no package. They stated that because they have the picture of a package with my name on it it means they shipped it and Since I did not pay for a better shipping option (cost was greater than the item) I would just have to wait. Every time I contacted them the response was a different variation of wait. After two months I opened a dispute with paypal and got a refund. Just makes me wonder how many small items people order and do not get and they do not dispute because the hastle would be too much for the refund. I have ordered many items from Hong Kong and NEVER taken even three weeks.
It is the 3rd time I ordered vaping stuff at FT.
They have a lot of stuff at a great price.
If they would ship the ordered stuff faster, I would rate 5 points.
Shipping to Germany is about two - or three weeks and about one extra week for preparing to ship
I recently ordered a few vaporizers and coils through fast tech.
Though it took a bit longer then expected to recieve my order it all came.
I am happy with the price and the quality of my equipment
When ordering allow a few extra weeks for the items to arrive
I had to report them to Mastercard for fraud they stole my money wouldn't ship my order or return the money their customer service are scumbag liars DO NOT TRUST THEM!
After ordering from Fasttec, and having the order canceled because they could not fulfill the order, my Credit card was used to fraudulently purchase from Nike. I believe this was directly related to my transaction with Fasttech.
I ordered a gaming steering wheel for my Xbox 360, They said it would deliver in 3 BUSINESS DAYS. ITS BEEN 3 FRIGGIN' MONTHS AND I STILL HAVEN'T GOTTEN MY ORDER! I tried calling and they never answered, and I messaged them about it and they never responded! STAY AWAY! DO NOT TRY IT!
my package should be DELIVERED within 4 days . now its been like 15 days and not yet delivered and they did not provide any tracking number and i selected USPS SHIPPING .they don't respond to the tickets raised by us.ONE OF THE WASTE SHOPPING SITE.
FastTech outright stole my money. I made an order and selected DHL shipping. A few days later they contacted me to say they are unable to ship to my country via DHL. They said they would give me a refund but simply didn't do it, it was just lies and deceit. They took the money, refused to send the product, and didn't refund my money. I don't know what else I can say, I've never experienced anything like this before.
Everything I've ordered from this site has arrived, the shipping dates and ETA are never accurate. This isn't a problem for me since it's free shipping at any price, so I expect long waits.
They also have a wonderful customer service that replies in a day.
Fasttech is my go to site for all my vaping equipment.
So my package was shipped on August 1st and it's August 14th 2018 & upon tracking it said returned to sender & then in another status it said it got lost in transit? Like which is it? Pick a struggle $#*!s, make that make sense to me, I'm going to keep my foot on fast techs neck til I get refund because I will be damned if they going to steal my hard earned money
Answer: There's none, the best place to call is PayPal and get your $ back
Answer: They kept changing the ETA on the very day of arrival 4 different times. They never restocked anything. Go thru paypal and open a dispute
Answer: Because their shipping takes months and many items get lost in shipping. They use very cheap ePacket shipping.
Answer: Yes. You can use as many gift certificates as needed to pay for an order. If you have problems with gift certificated you will need to put in a ticket thru Customer Support and they can sort it out.
Cool gadgets at unbeatable prices from FastTech. Worldwide free shipping on all orders.

