On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Sent in the claim as requested with photos. After a little discussion my replacement was approved.
Plant a little starved fir light and water once received.
Just ordered a second time after having great service, delivery, and product
I bought a 4x5 ft Rose of Sharon Tree. The tree was healthy but in 4 yeras it did not [roduce a single floweres even though it has hundreds of buds. I dealt for almost 4 yeras with plant experts at Fast Growing Trees, after a lot of justification i finally got the tree replaced but I lost 4 years and had to pay for planting and digging up the tree. I lot my faith in Fast Growing. Had they heard me and replaced it easily in the first year it would have been easier.
My Pin Oak arrived very healthy and this variety is slower growing than some of the rest so I am waiting patiently and looking forward to it maturing over the years.
I have purchased over 70 Full Speed of Hedge and LOVE them! They arrived healthy and are growing very well.
The tree looks lovely and growing well!
Very pleased
I was ordering multiple varieties of trees and plants from this company for the last 4 years. All my orders arrived in an excellent condition, healthy, and took off well. Looking forward to seeing new arrivals!
I use to like dealing with FGT but this year I have had to fuel two BBB complaints just to get FGT to reply to me! It shouldn't have to be that way.
Online chat with Ashley really helped me understand what I needed so I could complete my purchase. Having such support made the difference. Can't wait to get my tree!
I ordered 2 trees, a peach and an Apricot. I followed the care and planting instructions closebut The Apricot tree did not survive. The peach tree is doing great and has put on a foot ot two in the 5 short months it has been in the ground. Customer service was great to work with and credited me right away for the dead Apricot. I just ordered a new tree and look forward to future purchases.
Plants received were in good condition and looked healthy. Fast service, good website.
I've gotten most of my trees from FGT and I absolutely love them! Very well packaged and arrive beautiful and thriving every time.
Everything we have previously ordered has arrived exactly as described! Won't buy from anyone else.
Purchased 6 Thuja trees and 12 shrubs. They arrived in great condition and look beautiful on our property!
Everything I've purchased has been excellent quality and arrived very quickly.
Delivery was timely and the rose bushes in very good shape.
Fine and the trees survived despite me not having a green thumb.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members