FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,364
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145,857 reviews

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New York
2 reviews
0 helpful votes
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Looked good when it got here
August 15, 2021

Tree was cute on arrival- complete with figs! Unfortunately, we had a very wet July and I am now learning about fig rust. Two sad leaves remain, but I'm hoping it pulls through until spring.

Date of experience: August 15, 2021
Illinois
1 review
0 helpful votes
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Muy bien
August 15, 2021

Gracias, muy bien buen trabajo se ve muy bopnita ya la sem, bre y creo tendre mudhas frutas

Date of experience: August 15, 2021
Arizona
1 review
0 helpful votes
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Nice trees
August 15, 2021

I recieved 2 trees in long boxes and they were not damaged, we repotted and they are looking good now Thank you

Date of experience: August 15, 2021
Oklahoma
1 review
0 helpful votes
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Will Not Purchase Again
August 18, 2021

Purchased 5 trees and none of them have lived. The larger trees came cramped in the box, tried to get them to live but none did.

Date of experience: August 15, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your trees didn’t make it! We have reached out privately to help!

North Carolina
1 review
0 helpful votes
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Great Tree
August 15, 2021

The peach tree arrived in record time. Full of leaves, and now more new leaves have come forth.

Date of experience: August 15, 2021
Indiana
1 review
0 helpful votes
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Little giant arborvitae
August 15, 2021

Plants arrived timely and in good condition. We potted them in 10 gallon pots until we are ready to plant on the job site.

Date of experience: August 15, 2021
South Carolina
1 review
0 helpful votes
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On the small size
August 18, 2021

Received three trees. Seem to be in good health. Disappointed in the overall size of the trees. Paid more to have between 5-6'. They may have hit the 5' mark.

Date of experience: August 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Colorado
1 review
0 helpful votes
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Waiting for growth
August 18, 2021

I've planted my grapes, but haven't had much growth, so I actually can't say much about my experiecne yet.

Date of experience: August 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

It can take a little bit for the plants to acclimate before seeing some new growth. Please do not hesitate to reach out with concerns!

Connecticut
1 review
0 helpful votes
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Where is my stuff
August 18, 2021

Please send plants before you ask for a review. Send my stuff

Date of experience: August 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear this as we're showing the order has been delivered! We are reaching out privately to help!

Virginia
1 review
0 helpful votes
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Great service, worried about tree.
August 18, 2021

Ordered several trees from them over the years. Always top quality. Latest one looks a little iffy, but I'm confident that if it doesn't make it, they will respond well!

Date of experience: August 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Colorado
1 review
0 helpful votes
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I didn't even ask...
August 14, 2021

I contacted FGT to discuss what I might need to do with a tree that had been delivered with lots of holes in the leaves. I didn't ask for a replacement, as I was fairly certain that I could save the tree with the proper care, but the representative had a new tree coming to me while I was still chatting with her!

Date of experience: August 14, 2021
Colorado
1 review
0 helpful votes
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Severely damaged order, twice
August 18, 2021

I would recommend not ordering anything here. I received a severely damaged twice and was offered only store credit in stead of a refund. Poor shipping methods and poor customer service. The third time I received a non damaged plant, but it was much smaller than advertised. Overall, a huge disappointment.

Date of experience: August 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your plants kept arriving damaged! We can only apply refunds back to the method of payment, we're so sorry!

Oregon
1 review
0 helpful votes
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Great customer service
August 14, 2021

My original order came in late and plants was damaged during shipping and I emailed FastGrowingTrees and let them know the problem. Within short time, I got email back and they said they will send out new plants for me with out charge.
Great customer service

Date of experience: August 14, 2021
Florida
1 review
0 helpful votes
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The orchard
August 14, 2021

Over the last two months, we have bought 36 items form Fastgrowingtrees.com. We have done flowering trees, fruit trees, and bushes. Our first order had a boxes that never arrived and they immediately shipped out new trees. We had an order that the box arrived damaged and a tree was broken in half. Again sent an replacement the next day. They have been very efficient and professional in handling all of our issues. Our plant issues have all been result of shipping. We live out in the country and most of the time our plants have been held two hours away for a day or two. Of the plants that have made it here safely, they have been beautiful and are all thriving in their new homes.

Date of experience: August 14, 2021
Massachusetts
1 review
0 helpful votes
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Excellent service
August 14, 2021

I received excellent customer service a number of times with delivery issues. The packaging isn't so great and tends to damage the trees in shipping. I ended up getting replacement for a couple of orders.

Date of experience: August 14, 2021
Iowa
1 review
0 helpful votes
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Ordered Meyer Lemon/Key Lime Bundle
August 14, 2021

The key lime tree looks like a miniature tree and is growing well, I believe. The lemon tree is not what I expected. Instead of a tree, it appears to be one long, vine looking stalk almost, without any branches.

Date of experience: August 14, 2021
New York
1 review
0 helpful votes
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I was very pleased with the tree I purchased. It was a birthday gift for a friend and they loved it. I had purchased a Persian Lime tree. It was very healthy and arrived in good condition.

Date of experience: August 14, 2021
Minnesota
1 review
0 helpful votes
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Trees lovers
August 14, 2021

I bought a lot plan at my local store but sometime it's really bad condition and when I start visit fastgrowingtrees.com and they have a lot of all kinds trees and plants that I never seen it before so I'm so excited it a lot

Date of experience: August 14, 2021
California
3 reviews
5 helpful votes
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Healthy trees delivered quickly
August 14, 2021

I have ordered three times and every time the trees arrive in great shape and took to their designated spot beautifully. Thank you FastGrowingTrees!

Date of experience: August 13, 2021
Virginia
1 review
0 helpful votes
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Great! Easy to order, arrived well packaged with instructions... now, we're watering the plants and praying they grow as promised!

Date of experience: August 13, 2021