FastGrowingTrees.comReviews 30,883

They have a great customer service program and I would gladly encourage people to buy their trees from this company

Very sad that you sent me a dead plant. I am very disappointed with your service and product.

My tree arrived a bit fatigued from it's trip. But after l let it pout in the shade for a few days l put it in the sun. Now it's as happy as I am. It's leaves are growing towards the sky
I think I have a winner! Can't wait till next summer. In the meantime it's going to be overwinterd in my home.

Look into my case and you'll see. Never again. Your company is so bad, that I can guarantee it will go out of business in next year or so.

Quick delivery of good quality plant. Very satisfied!

The expert that i talked to was very helpful and help me decide what scrubs to buy.

All of the plants, trees, bushes, I ordered and received a doing well except for the hostas that I ordered a couple came in damaged and the others are not doing well

The plants I received were healthy and have been doing very well after planting. However, the first package I received clearly stated on the box to lay flat and Fed Ex propped it up against my fence, causing the top plant to fall onto the bottom plant, breaking multiple branches on both plants (one being a main branch on a peach tree), which was disappointing, but not the seller's fault.

The shipment came in well wrapped and protected, the trees were the size promised. They are growing very well and I can't wait to see what they bear next Spring.

Frist tree shipment was lost in charlotte for 5 days by fedex. I called they quickly sent out a new tree which arrived bend oregon in good condition thanks for the stand up customer service.

I purchased a fast growing rose tree. It arrived practically dried out. I reported the issue and was explained that during transition the plants experience stress and to give it 3-4 weeks. The tree is completely gone. I trashed it on Sunday. Kind of a sad moment, as I was planting in honor of my mother who passed away 7 months and 1 day ago. January 17,2021. I'm still a fan of your products, but this was just a disappointing purchase. Mrs. Phyllis Montana-Leblanc

I found the quality of the Leyland cypress to be excellent. I ordered 60 trees to create a privacy yard. The trees arrived quickly, packed well, and very healthy. I ended up having an issue with just 6 of the trees that just did not adjust well and began to die. Customer service was extremely helpful and when I had to exercise the warranty, they quickly acknowledged the issue and immediately arranged to send replacement trees. I will be ordering additional schrubs and plants for the front of the house soon.

No fault of FastGrowingTrees.com the plants arrived a day late and the box that the plants showed up in was fairly beat up and opened from rough handling. I was actually surprised to find all 4 plants were still in the box. I called FastGrowingTrees.com to let them know that the plants had been banged around quite hard. So hard in fact that the plastic pots were bent and dented. They were happy I called and said to monitor the plants for the next 4 days and if any didn't recover they would send out new plants. I transplanted all of the plants into new pots with good soil. 2 weeks have passed an the plants are doing great.

I ordered 15 trees received 13. I contacted fast growing trees and they send me 2 replacements
I also had 2 trees that were in terrible shape when taken out of the box so they send me 2 replacements

The Trees I received did not look like the size i expected. The replacements looked much better.
For the price I paid I expected much nicer looking trees.

I do appreciate the fact that they replaced the 2 trees without any problem thank you very much but I dont think I will order again due to the quality of the trees and of course the price.

If I had to guess, I have 25 trees purchased in the last year from here. Several have died. No big deal, it happens. But most recently, I got 3 in a box that instantly looked dead. As soon as I opened the box, I knew these were going to be difficult to keep alive. No leaves, brown crumbled leaves, etc. They essentially were just sticks in dirt. I reached out to the customer service, but got a generic response saying to wait and see. They got planted, still look dead. Nothing has changed after several weeks.

I was worried about the condition of the tree knowing that it went across country what turned out to be record breaking heat. It was healthy! Took about a week to get to the PNW.

My trees and shrub came dead. They insisted they were just in shipping shock. I continued to water even though they were clearly dead. I am still having crazy emails back and forth now that they have accepted the trees are dead just trying to get them to ship the replacement trees. The one $89 lilac bush was a twig whether it would have lived or not and that was the large size. The Empress tree was a tiny fragile thin tree that looked nothing like the ad, so I asked for two of the other tree I bought. That turned into a nightmare as I need to pay a little extra to do that. They will not tell me how to pay them the difference. Here I sit. There is no phone number that you can call so here I am over a month after the shipment, $274 spent, and nothing to show for it but the money I spent. One day maybe I can get the replacement sent to me. I just have to wait for each painful email to come with partial info that doesn't answer my question.

Ordered a dragon fruit cactus. Product arrived very quickly with no damage due to very good packaging system. Very satisfied with transaction and plan to order additional items in the future.

We got the trees they were fine. Then one by one they began to die off. This was about the time your company contacted me and asked for a review. And that's what I stated. Then they said they would have an arborist contact me. They did. They preceded to ask me about what I had done. I explained I followed the directions given me to the letter and sent photos of the trees, after all I have 400.00 invested in trees. At which point they restated everything I did as if I should have done that, so that confirmed to me I had done everything right. But to further insult me they said that had I contacted them with in a month my trees could have been replaced for free. So for a hundred dollars more, they would give me a warentee til next year. The point elluding this person, was I never contacted the company, you contacted me. Don't ask if you don't want to know. After a month of emails back and forth, telling them all I had done and sending pictures, the arborist said her manager said you could send more trees to replace the dead ones, but I have to pay for shipping. But according to your information sent with the trees, they won't be established before it freezes, they did say I could delay shipping til spring but I've gotten the replacement trees, because I just want to be done with it. I'm not sure what the arborist knows. They never did speculate what happened to 14 of my trees. They were all in the same place, watered the same, same soil, same heat, same rain, same sun, everything. That leads me to believe something was wrong with those trees. The only thing I could have done was to keep track of the trees from the box they were shipped in. Maybe we could have figured out by the box, if it was all the trees in the same box, but I was not that smart. So in short never again!

Burning bushes were packaged well, plants were healthy and instructions were clear.