FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,364
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145,791 reviews

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Massachusetts
1 review
0 helpful votes
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All plants were as described, healthy and obviously superior quality.

Date of experience: August 13, 2021
Florida
1 review
0 helpful votes
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Poor packing and shipping
August 17, 2021

The banana tree was poorly packed … such that all of the leafs were broken and the tree was in poor condition. No excuse for the poor packing that resulted in the plant damage.

Date of experience: August 13, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

Virginia
1 review
0 helpful votes
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A little nervous
August 13, 2021

The boxes arrived and were very banged up. I was super nervous that the trees would be damaged too but I think they were fine. I planted them according to the directions and now I am waiting to see more growth. We have had either super hot or very rainy weather here so I am hoping that they will tolerate all of it and grow successfully.

Date of experience: August 13, 2021
California
1 review
0 helpful votes
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Bad!
August 17, 2021

First they sent me a tree that was for the wrong zone, then sent me another tree that was dead I don't usually complain but it was too much headache, I will not ever use them again!

Date of experience: August 13, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have reached out privately to help!

Georgia
1 review
0 helpful votes
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Great service
August 13, 2021

These folks stand behind their products, and have a wonderful warranty. I trust them for my future plant purchases. Staff are helpful and interactions are productive and hassle free.

Date of experience: August 13, 2021
Illinois
1 review
0 helpful votes
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Good vendor
August 13, 2021

Very knowledgeable and courteous folks. The tree I purchased was exactly as they described and, a month later, is still looking healthy. A pleasure to deal with these folks.

Date of experience: August 13, 2021
Colorado
1 review
0 helpful votes
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2 of my plants were delivered dead
August 13, 2021

2 of my plants were delivered dead. That was disappointing.

Date of experience: August 13, 2021
Texas
1 review
0 helpful votes
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Would not buy from this site again
August 17, 2021

Plants arrive smallpox than another site I have used, and these cost more, too. The way the lingonberry's were packed only set themselves up to not survive. And FedEx treats the boxes like they were footballs.

Date of experience: August 12, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your plants arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

Michigan
1 review
0 helpful votes
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Very satisfied with customer service
August 13, 2021

My original tree died in transit due to FedEx delivery delay. However, it was promptly replaced with a beautiful healthy tree without having to make a call to customer service. Thank you for taking care of your customers.

Date of experience: August 12, 2021
Idaho
1 review
0 helpful votes
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Happy With All!
August 12, 2021

I thought the order process was straight forward and simple. Once I placed my order, processing and shipping was fast. My trees arrived in great shape! I'm going to order 10 more because they are such nice trees, and the price is comparable if not better than other companies.

Date of experience: August 12, 2021
Arizona
2 reviews
0 helpful votes
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Great!
August 12, 2021

Product shipped fast, the product description matched what was received. Very pleased.

Date of experience: August 12, 2021
New York
2 reviews
0 helpful votes
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One Tree Not So Great
August 17, 2021

I ordered and promptly received two fast growing hybrid poplars. Both were large trees (about 6 feet) as ordered. So far so good. One was sort of beat up and dried out. Planted it as directed (I have planted many trees in the past including some poplars) and it is still alive (but just barely). I doubt that it will survive the winter. The other tree is doing gangbusters great and growing like a weed. I guess 1 for 2 is not too bad but 2 for 2 would have been better.

Date of experience: August 12, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Minnesota
1 review
0 helpful votes
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Very Happy
August 12, 2021

When I received my Crepe Myrle it was in great condition, had easy to read instruction on how to plant. The same week I planted it, it had already bloomed. I was surprised on fast it took off! I will be purchasing again from FastGrowingTrees in the furture!

Date of experience: August 12, 2021
North Dakota
2 reviews
0 helpful votes
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Trees dead on arrival
August 17, 2021

Last shipment of 6 trees came bone dry, root balls like powder. No leaves just sticks. I had previously received trees and they came with leaves and perfect. Unfortunately this set of 6 came dead

Date of experience: August 12, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Virginia
1 review
0 helpful votes
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Fast shipping/great service
August 12, 2021

My tree came in perfectly wrapped condition and ready to stand. Clear instructions and great help.

Date of experience: August 12, 2021
New York
1 review
0 helpful votes
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I have been very impressed (2 purchases now) with how well FGT does with packaging their plants for shipment and also with the condition of plants on arrival especially since they have been arriving midsummer in heat and humidity. Plants were fairly priced for the quality of product. Everything is thriving a month after the first purchase.

Date of experience: August 12, 2021
Wisconsin
1 review
0 helpful votes
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Dead on arrival
August 17, 2021

Both ordered peach trees arrived and looked dormant, or dead. I planted them according to instructions and determined that they were dead after no signs of life and regular watering for 4 weeks. You were quick to replace them and the Replacement is planted and has healthy growth.

Date of experience: August 12, 2021
Florida
1 review
0 helpful votes
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The delivery schedule is confusing.
August 17, 2021

When I submitted the order I really thought the trees would arrive in 2-3 days. They didn't. A week later I received an email seeking clarification of the delivery address. I called several days after responding to the email. Your staff is lovely but I was told that they still didn't have a firm idea of when they would deliver. We picked a future date after my short vacation. I assume I will receive the trees soon but the company has not gone out of its way to communicate upcoming details.

Date of experience: August 12, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for the delay in your plants and lack of communication! We have reached out privately with an update!

South Dakota
1 review
0 helpful votes
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REVIEW OF KOREAN LILAC TREE
August 12, 2021

TREE ARRIVED BOXED AND IN VERY GOOD CONDITION. IT HAS BEEN PLANTED IN MY BACKYARD. CAN'T WAIT TILL NEXT YEAR AND THE FLOWERS IT MAY PRODUCE.

Date of experience: August 12, 2021
Texas
1 review
0 helpful votes
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Trees came quickly, in good shape, still doing well. I'm very satisfied. Have better results from here than buying local

Date of experience: August 12, 2021