FastGrowingTrees.comReviews 30,370

Partially satisfied as one plant, magnolia vine came out of its pot with roots damaged

It was a fast and easy process. Can't wait to receive and to creat a fully detailed review not only on shopping experience but delivery, and quality of product.

They owe me a refund and I've contacted them to ask where it is. No answer and no refund, so I stopped ordering trees.

Our tree came with many brown spots and a few large leaves have already fallen off. I wish I had purchased the warranty.

I bought a peach and a fig tree for my father. They arrived in the same box packed extremely well and secure. Both trees are healthy and happily growing. Fast shipping

The trees were delivered on Sunday! We were due to be away Mon…. Wed. So I was concerned about the survival in the packing boxes during 85* weather. I spoke with Elvis and he was very helpful. Will definitely be ordering from FGT again.

I ventured to fastgrowingtrees.com to purchase a gift certificate for a memorial service. The website didn't immediately return a search query for a gift certificate which was surprising and I couldn't find it as I navigated through the website. I called and was transferred quickly to a human (thank you for that!) and he, too, couldn't find the certificate even though he explained that it was an option available to customers. Therefore, he processed the transaction for me. The representative was friendly and accommodating. My only concern resides with the certificate because I was surprised that I couldn't pick a dollar amount for the purchase. To purchase a $150 certificate I had to purchase a $100 and a $50 separately which seems clunky and outdated. Also, I would have loved an opportunity to send the two certificates forward to the recipient directly but the emails were not designed well for gifting in that they were impersonal. I would recommend that the website redesign their gift certificate portion for future transactions.

Saw these pencil hollies at a hotel and really loved them. Do I was happy to find them at Fast Growing Trees.
Planted them in front of my house. ( may have to move them next fall... they may not get enough sun light there.)
Plants arrived very nice looking, no broken or dried up branches. Planted them in pots first because my planter box was not ready. They did get.

Very easy to order. Trees arrived healthy and are planted.

I tried emailing utilizing the recommended email and could not reach your customer service. The banana trees arrived with box crushed, pots crushed, and leaves damaged. They looked in bad shape and it doesn't seem like they're going to survive. The gardenia bushes on the other hand were very resilient and in good condition.

The site is great, and the selection is great. The health of the trees (preshipping) is great. However, I ordered 5 trees between 3'-8' tall and all arrived damaged due to FedEx's handling of the packages. Arrived several days late, wilted, left in the hot sun (though instructions indicated they should be left in the shade), stored improperly (pot-side-up) so all my trees rested on their tender top growth and lost most of the soil from their pots into the plastic bag wrapped around each pot. Two trees had all new growth broken off of the top 1-2' of branches due to improper storage. One of the 5 trees was also the wrong tree.

I contacted FGT for help and they were very helpful. They wanted to wait on the damaged trees to see if they recovered, but issued a replacement for the incorrect tree.

Problem was, the correct tree had the same terrible shipping issue and arrived with the top half of the 3' tree broken off completely. When I contacted FGT again letting them know the new tree arrived broken in half and one of the other damaged trees had in-fact died, I got no response or offer to replace the tree, just a notification from PayPal of a refund for the dead tree, and no resolution with the new tree that was broken in half. It was disappointing and I felt a little jilted. All in all, I'm grateful for the refund of the dead one and I may be able to save the broken tree and eventually get some new growth started… but it's a lot more hassle and disappointment than I'd hope for for the money paid.

Great experience with ordering and choices, but the delivery was a disappointment. Late and the tree roots were dry. Planted it immediately and followed watering instructions.

The roses that you sent to me there were crap I would never ever will buy from you or any company that advertise on line your co. Sucks big time.

I purchased a condo Avocado tree as an anniversary gift for my daughter & son-in-law. They were extremely excited. Maybe we won't be hauling as many Avocados up from our house in Florida to Illinois.

Bought another cherry tree following the death of the one I had planted earlier this summer. New tree arrived with a dry root ball. All leaves had dried up and fallen off. Planted it anyway and waiting to see if it lives

When I open the shipping box I found one of the two Pawnee Pecan had separated from the root container. This meant that the tree roots were without any dirt to protect or keep it moist for 6 days. This tree doesn't seem to be thriving as well as its companion. I'm very satisfied that customer service is keeping up with this situation & will work with me if this tree doesn't live.

My order arrived on time, but the brown turkey tree's leaves were dry and most of them fell from the Tree. I emailed Fast Growing Trees with the Photo of the Plant and they replaced it right away.

Very easy to use website. Checkout was seamless. I hope my tree works out as well as the buying experience! :)

I wasn't really expecting much as this was my first order through FastGrowing Trees. I have ordered from other companies and had received basically sticks that I would plant and pamper. So when I opened the box I was surprised to see a tree with green leaves! Now if I can just keep it alive...

The packaging was fine the plants however looked a little bit sad and the leaves were pretty worm and spotty. I planted the trees a few days later trying to see If they would perk up but they didn't so I went on and planted them both... we shall see