FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
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144,628 reviews

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Florida
1 review
0 helpful votes
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Replacement of Damaged Tree
September 29, 2021

One of the 2 trees we ordered came damaged. It appears that the delivery company did not follow the instructions to lay the box flat and stood the box on it end. Sent Fast Growing Trees photos of the damaged tree and box. They quickly reviewed the information and sent out a replacement. We are very pleased with their service and will be shopping there again.

Date of experience: September 29, 2021
Ohio
1 review
0 helpful votes
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Wisteria purchase
September 29, 2021

Very healthy products, but need to offer sales tax exemptions for farms and retail businesses.

Date of experience: September 29, 2021
Virginia
1 review
0 helpful votes
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Green Thumb
September 29, 2021

The shipped trees were way smaller than I thought despite paying for extra for oversize. I planted them as soon as i got them and both trees died 2 days later.

Date of experience: September 29, 2021
New Jersey
1 review
0 helpful votes
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Purchase of 2 Burning Bush Trees
September 29, 2021

Very pleased with my purchase of 2 Burning Bush Trees. They were packaged perfectly and arrived in great condition. Looking forward to watching them grow.

Date of experience: September 29, 2021
Texas
1 review
0 helpful votes
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Nice Shrubs!
October 1, 2021

Arrived quickly, well packaged and in good shape. I couldn't find the shrubs I wanted around us, so I found them online here. Will order from here again! So easy!

Date of experience: September 29, 2021
Texas
1 review
0 helpful votes
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2 Red Blazing Maple Trees 6 ft each.
October 1, 2021

I was very disappointed when I opened the box with the 2 Blazing Red Maple Trees, both of the trees were clipped at the top not with cutters, but looked like they were twisted and ripped in order to fit the size of the box before shipping.

Date of experience: September 29, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Florida
1 review
0 helpful votes
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Rainbow eucalyptus
September 29, 2021

Quick shipping. Tree is beautiful! Can't wait to see it grow.

Date of experience: September 29, 2021
Ohio
1 review
0 helpful votes
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Easy. Very disappointing on the product. Won't do again

Date of experience: September 29, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Texas
1 review
0 helpful votes
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Will definitely order again
September 29, 2021

Shipped quickly, the tree and tree rose were beaten up during the process, but they both quickly perked up after planting.

Date of experience: September 28, 2021
New York
2 reviews
0 helpful votes
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Very happy
September 29, 2021

Very satisfied but wish the factory didn't trim so much off for shipping, more would have fit in the box

Date of experience: September 28, 2021
Virginia
1 review
0 helpful votes
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Highly recommend!
September 29, 2021

Love the products and great customer service. The fast shipping is also a plus! All of my trees have arrived super fast and immaculate condition!

Date of experience: September 28, 2021
Jamaica
1 review
0 helpful votes
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Need to stop using FedEx
October 1, 2021

First order of 10 trees were very dry and somewhat pale green compared the the 2nd order of 5 which appeared much more healthy and deeper green though extremely dry. A few of the first batch are struggling and turning brown. 2nd order seems to be adapting well. Also bought a dwarf banana tree that is starting to come to life. Wrote this review because I was hounded by emails asking for it.

Date of experience: September 28, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that some of your trees are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Colorado
1 review
0 helpful votes
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Hoping new leaf growth comes in
September 29, 2021

Realizing the shock sometimes when a plant is received and potted that there may be some leaf loss, I am positively thinking that new leaves will appear in time... so, remaining hopeful

Date of experience: September 28, 2021
Minnesota
1 review
0 helpful votes
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Tulip Tree In memory of my dear husband
September 29, 2021

So glad you have a tulip tree in stock as I am planting this in memory of my husband who died one year ago Oct.
Thank you. Means a lot to me.

Date of experience: September 28, 2021
Georgia
1 review
0 helpful votes
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Shipped twice, damaged twice
October 1, 2021

1st shipment had damaged goods because of poor packaging.
2nd (replacement) shipment never arrived because the local FedEx warehouse would not deliver because the container was damaged.
The order was canceled.

Date of experience: September 28, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your order was not able to be delivered!

New Mexico
1 review
0 helpful votes
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Much smaller and looking sad
October 1, 2021

Was surprised at how much smaller this plant was than the picture. Also bought two other plants from another retailer (much less expensive) around the same time-both are thriving this one looks not very healthy. Disappointed.

Date of experience: September 28, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plant wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Massachusetts
2 reviews
0 helpful votes
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American Red Maple
September 28, 2021

The tree came quickly and in perfect condition. The instructions were clear. I will order from them again.

Date of experience: September 28, 2021
New York
1 review
0 helpful votes
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Damaged Tree
September 28, 2021

The tree arrived in a bad shape and I am still trying to keep it alive.

Date of experience: September 28, 2021
Wisconsin
1 review
0 helpful votes
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Error in shipping
September 28, 2021

I received a wrong item and your team did a wonderful job getting the right item so as I could plant way before our hard freeze. I certainly with recommend your company and Thanh you for your service.

Date of experience: September 28, 2021
Illinois
1 review
0 helpful votes
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All good
September 28, 2021

Elvis was completely helpful, courteous, enthusiastic, with a deep and accurate knowledge for everything he recommended. He also had an excellent, most agreeable sense of humor that added to the quality of my wife's and my own experience with FGT.
Lastly know he makes both his bosses and FGT look good.

Date of experience: September 28, 2021