FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

145,091 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Tammie S.
Unfollow Tammie S.
Share Review
Report Review

So Exciting!
October 2, 2021

The description of the products made me want them. I quickly got the notification that my products were shipped, which increased my anticipation. They arrived within a couple days of my order and were high quality! It was so exciting to unpack and plant them! Now, I'm excited to see them grow! Also, looking forward to the harvest they will yield!

Date of experience: October 2, 2021
Georgia
1 review
0 helpful votes
Follow stephanie M.
Unfollow stephanie M.
Share Review
Report Review

Fabulous monstera!
October 2, 2021

Great service. I have never ordered a plant online, usually just grab whatever local nursery has in stock. My very large monstera was packed very securely, fresh, leaves intact no broken stems and packed in a way to prevent or at least minimize soil spills. Great experience and will def order again in the future

Date of experience: October 2, 2021
Pennsylvania
2 reviews
0 helpful votes
Follow Janelle U.
Unfollow Janelle U.
Share Review
Report Review

Terrible
October 5, 2021

Tree arrived in its side, dirt everywhere, no root ball. We planted it anyway hoping it could make a comeback but it is dying. I emailed and received no reply.

Date of experience: October 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your tree arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

California
1 review
0 helpful votes
Follow Rebecca M.
Unfollow Rebecca M.
Share Review
Report Review

Blue Chinese Wisteria Tree
October 5, 2021

I was so looking forward to this tree. And was so disappointed. First shipment of tree was delayed. Then it became "stuck" in transit-the longest delay being in Tracy Ca.
Customer service was no help.

Date of experience: October 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear this! We have reached out privately to help!

Utah
1 review
0 helpful votes
Follow Mary X.
Unfollow Mary X.
Share Review
Report Review

This was easy to navigate and when I used the HELP tab I got immediate response and fantastic customer service. Thank you! They follow up on the shipment to make sure you are happy, I will be ordering more trees for sure.

Date of experience: October 2, 2021
Idaho
1 review
0 helpful votes
Follow brian A.
Unfollow brian A.
Share Review
Report Review

Fast-growing trees have an incredible selection of trees to purchase; however, the shipping method they use relies on the professionalism of UPS or FEDEX, who did not treat my package carefully, and so now I have two almost dead-looking trees in my yard. I'm hoping they pull through, but it has been two weeks, and they still don't look too good.

Date of experience: October 2, 2021
Pennsylvania
1 review
0 helpful votes
Follow James S.
Unfollow James S.
Share Review
Report Review

Good experience
October 2, 2021

Was happy with the shipping time, very well packaged and in good condition. Tree has been in the ground for over 2 weeks and looks to be rooting well...

Date of experience: October 2, 2021
Wisconsin
1 review
0 helpful votes
Follow Robin D.
Unfollow Robin D.
Share Review
Report Review

Not dead yet
October 2, 2021

My plants (2 dogwoods, 1 hydrangea) weren't quite DOA, but close. The hydrangea wasn't salvageable. Its one stalk had been folded into the packaging and was mangled beyond repair; so I recycled it. The two dogwoods had few leaves, and half of them were dried to a crisp. I gave the roots a good soaking, then planted them with some root fertilizer and a nice compost mixture. Hoping they will perk up. Overall, wouldn't recommend.

Date of experience: October 2, 2021
Colorado
1 review
0 helpful votes
Follow IZABELA W.
Unfollow IZABELA W.
Share Review
Report Review

Wonderful experience
October 2, 2021

Got Bing cherry tree fall 2021, came in a box and I would say a little stressed. We put it in the ground within 3 days and it seems to be doing very well so far so good, we will see what happens in Spring but I have high hopes since it looks pretty good and happy.

Date of experience: October 1, 2021
Florida
1 review
0 helpful votes
Follow Adriana E.
Unfollow Adriana E.
Share Review
Report Review

Very. Well cared and delivered
October 2, 2021

Excellent condition and beutifull trees. I like the fact tgat they help you. In sll tge process of planting and caring.

Date of experience: October 1, 2021
District of Columbia
1 review
0 helpful votes
Follow Catherine U.
Unfollow Catherine U.
Share Review
Report Review

Great quality!
October 2, 2021

Purchased a new Jane Magnolia and it came out beautiful. I got it in the ground in 2 days. Here we are two weeks later and she is a beauty!

Date of experience: October 1, 2021
Texas
1 review
0 helpful votes
Follow Robert I.
Unfollow Robert I.
Share Review
Report Review

Poor quality products.
October 1, 2021

Trees as delivered are scraggly and sickly looking. I'm concerned they will never grow into healthy trees. FastGrowingTrees response to this issue was to dismiss my concern by effectively saying all their products look bad when delivered but they grow out of it.

Date of experience: October 1, 2021
New York
1 review
0 helpful votes
Follow Victoria V.
Unfollow Victoria V.
Share Review
Report Review

Great company
October 1, 2021

I ordered a tree and it was in good shape but broken. They sent me a new tree right away and it came in perfect and they were ever so nice about it. I just used the online chat to take care of it. Couldn't be happier, will order again

Date of experience: October 1, 2021
Missouri
1 review
0 helpful votes
Follow George C.
Unfollow George C.
Share Review
Report Review

Sold me trees they didn't have
October 5, 2021

Bought three banana trees when they said they had 4 available. Told me order was confirmed and believed their website that said would usually ships in 1-2 days unless noted. Did not hear anything for over a week so I enquired via email about status of order. Was told that they did not have any of these threes. Requested refund. Refund was given in the next couple days

Date of experience: October 1, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we weren't able to ship these trees! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We do sincerely apologize again for the inconvenience!

South Carolina
1 review
0 helpful votes
Follow Sandra V.
Unfollow Sandra V.
Share Review
Report Review

My plants
October 1, 2021

So far pretty good. Hope the rest is good. I love plants & saw your ad so I decided to purchase them.

Date of experience: October 1, 2021
Colorado
1 review
0 helpful votes
Follow Dean R.
Unfollow Dean R.
Share Review
Report Review

New Experience.
October 1, 2021

Quick and easy, loved the customer satisfaction comments. Good explanation of products and visual pictures.

Date of experience: October 1, 2021
New York
1 review
0 helpful votes
Follow Beth Z.
Unfollow Beth Z.
Share Review
Report Review

3 Crepe Myrtle trees are thriving
October 1, 2021

Called with questions and got quick and informative answers. Received my 3 tall Crepe Myrtles in great potted condition. They were planted with the root stimulator I purchased at the same time and the trees are already thriving.

Date of experience: October 1, 2021
Georgia
1 review
0 helpful votes
Follow Marjorie N.
Unfollow Marjorie N.
Share Review
Report Review

Best tree purchase
October 1, 2021

You make it fast and easy. Ordered from you before with no problems, so am hoping to have the very same experience now!

Date of experience: October 1, 2021
Idaho
1 review
1 helpful vote
Follow Robert A.
Unfollow Robert A.
Share Review
Report Review

Fraud
October 5, 2021

Lies. Your site is not.up to date. The item purchased was out of stock and never shipped in the promised 24-48 hour window. Two weeks later... not notification was sent. Rep states order is backorder and will ship soon as it gets into stock. How the he'll does the 150$ I spent for a tree help me plant it in "Fall" if all you do is keep my money for a year and send me Zero notification your doing so?

Date of experience: October 1, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We do sincerely apologize again for the inconvenience!

Nevada
1 review
0 helpful votes
Follow Earl R.
Unfollow Earl R.
Share Review
Report Review

Retired with a Smile
October 1, 2021

I had a avocado tree that I purchase from you and it didn't make it. I was originally disappointed. I was just going to mark it off as a failed experience. I have planted several fruit trees in the same area and I couldn't understand what happened. Your gardeners suggested maybe over watering which was possible. We were having 100 F weather and I was watering the other trees the same. I decided to call just to see what could be done but not expecting anything. Everyone was outstanding and very helpful. They gave me full credit towards a Lapin Cherry tree and I am hoping for a leaf before winter. The tree was packaged perfectly and I planted it immediately with lots of potting soil in about a 4'x4' dug and treated square. Fingers crossed. Your customer service was outstanding and your gardener's were very friendly and helpful. I would recommend your company to anyone interested in getting full grown trees.

Date of experience: October 1, 2021