FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,098 reviews

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Virginia
1 review
0 helpful votes
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My only hope!
October 3, 2021

I had tried growing flowers, bushes, trees, succulents - anything - to no avail. Until I discovered Fast Growing Trees! This was my second purchase and, again, my plants came in beautiful health! Theses and my first purchase are thriving and doing great! Literally the only bushes I've been able to grow and keep alive! Thank you FGT! The wildlife and I thank you!

Date of experience: October 3, 2021
Texas
2 reviews
0 helpful votes
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A Very Happy Customer!
October 3, 2021

Staff is exceptional and easy to work with. Followed special instructions to a tee. My trees were delivered on time and were in very good shape.

Date of experience: October 3, 2021
Georgia
1 review
0 helpful votes
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Excellent trees
October 3, 2021

Large number of excellent choices of trees to choose from. Trees arrived in great shape ready to plant.

Date of experience: October 3, 2021
California
1 review
0 helpful votes
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Could be better
October 6, 2021

I ordered 4 trees. Two came dry and mostly dead foliage. They did not survive.

Date of experience: October 3, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Georgia
1 review
0 helpful votes
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Tri-color bushes
October 3, 2021

Very impressed with how large the plants were upon arrival. Just planted them in the ground yesterday. So looking forward to watching them grow and seeing how large they get. Will definitely order from Fast-growing again.

Date of experience: October 3, 2021
Pennsylvania
1 review
0 helpful votes
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Happy customer
October 3, 2021

I purchased 2 trees in late Aug and they arrived 2 weeks later. "October Red Glory Maples" that came beautifully packaged and could tell, with great care. I didnt know what condition they would be in or what to expect with two 6-7' trees being shipped directly to my house. I was very pleased. I planted them as soon as I unpackaged them as I couldnt wait for their arrival. So far they are still standing, no wilting and the leaves that were green with a hint of the fall colors peaking thru are now a beautiful orange/red in just a short time of me planting them. I can't wait to see them in a few yrs as they grow taller and when more branches and leaves begin to sprout. A beautiful investment to my home!

Date of experience: October 3, 2021
North Carolina
1 review
0 helpful votes
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Wax Myrtles
October 3, 2021

We have been very happy with the wax myrtles. They are now three years old and growing well. We bought thirteen and replaced two after a rest. But all are healthy. We added three more this year. They do very well with root fertilizer when planted

Date of experience: October 3, 2021
New York
2 reviews
0 helpful votes
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I purchased two dogwood trees from Fast Growing Trees. When the shipment arrived, one tree was in perfect shape but the other was badly wilted because the soil mixture had fallen out of the pot in transit, leaving the fully leafed out tree bare rooted for several days. I carefully re-potted the tree and watered it well and placed it in semi shade to re-hydrate... I was thinking it would perk up in a few days,... but it continued to wilt worse every day until the leaves were dry and crispy. When I called to inform the nursery of the problem... a very stubborn spokesman told me the tree was still alive as long it it was green under the bark, if I scratched it. I know from running a tree nursery for many years, that a tree dies FIRST and then, after several weeks, the inner cambion layer under the bark turns brown afterwards, but the spokesman did not want to hear anything I had to say except the tree was fine and only "looked" dead now. Now, through no fault of my own... I have a dead tree in less than 2 weeks. Also... Fast Growing trees charged me a New York City sales tax of nearly 10 dollars in addition to a New York State sales tax even though I do not live anywhere near New York City! Very sneaky and underhanded indeed!

Date of experience: October 3, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Virginia
1 review
0 helpful votes
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Not dependable
October 6, 2021

Ordered and paid for two trees. The site said 1-2 days until shipping, and I received a confirmation saying the same. After a week I'd heard nothing so I called customer service and they checked and said the trees were on back order and there would be a 6 month delay.

Date of experience: October 3, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We do sincerely apologize again for the inconvenience!

Oregon
2 reviews
0 helpful votes
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Easy and great experience with fast growing. However, FedEx screwed up and delivered nearly a week late which affected the condition of one plant. However, I think it will be fine. Fruit growing on 1 already.

Date of experience: October 2, 2021
Colorado
1 review
0 helpful votes
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Colorado blue spruce tree
October 3, 2021

It was what we ordered, but the tree arrived a week late and was somewhat dry when it arrived. There were a few small dead branches. We planted it and it is starting to come around.

Date of experience: October 2, 2021
North Carolina
1 review
0 helpful votes
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Replacement
October 2, 2021

Fast Growing Trees has great customer service. We purchased a palm that did not do well and they replaced it with a beautiful new one.

Date of experience: October 2, 2021
California
1 review
0 helpful votes
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No problems what so ever!
October 2, 2021

No problems from step 1 to final delivery. Planting instructions very easy to understand and easy.

Date of experience: October 2, 2021
GB
1 review
0 helpful votes
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Garbage
October 6, 2021

I received plants that were absolutely destroyed in shipping and was told they are still alive so not eligible for refund. Sure, they're alive but look like absolute trash and we will be lucky if they survive a season.

Date of experience: October 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! Shipping stress can cause plants to wilt and even drop leaves but typically make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. Please do not worry, we have your plant covered 100%. Just check back in with us if for some reason they begin to decline and we'll ship a new one!

New York
1 review
0 helpful votes
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Tree order
October 2, 2021

We ordered 3 maple trees last year and were very impressed with the fast delivery and the success of the new plantings. We have just followed up with an order of 4 hybrid poplar trees and again the delivery was fast. Only one tree had the top broken off, but I do not expect this to be a problem.

Date of experience: October 2, 2021
Iowa
1 review
0 helpful votes
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Sweet asian pear trees
October 2, 2021

Fast well shipped in burlap not those compost pots that never work right. Will let you know next year if I enjoy my fruit.

Date of experience: October 2, 2021
Texas
1 review
0 helpful votes
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Beautiful Product
October 2, 2021

The tree and bush came very well packaged and are taking exceptionally well!

Date of experience: October 2, 2021
North Carolina
2 reviews
0 helpful votes
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Fast and good quality
October 2, 2021

Looks good, I can't wait for it to get settled in and take off in a few years.

Date of experience: October 2, 2021
Massachusetts
1 review
0 helpful votes
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Cute tree, overpriced
October 6, 2021

I like the tree selection on your site and the olive tree I received was in good shape and a good looking tree. However, it was much too expensive for its size/maturity. I recently bought another olive tree of similar species from my local nursery and it was about 1/3rd the price of your site. Sadly, I don't think I'd use your site again knowing the inflated cost.

Date of experience: October 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Arkansas
1 review
0 helpful votes
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For first time it was not too bad. Thanks. I don't like getting interrupted when typing by ads on here though.

Date of experience: October 2, 2021