FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,173 reviews

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California
2 reviews
0 helpful votes
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Bought two peach trees
October 4, 2021

Easy shopping, trees arrived quickly, with leaves and potted. Will see what happens next spring.

Date of experience: October 4, 2021
Illinois
1 review
0 helpful votes
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I wasn't sure about buying a tree online and having it delivered in a box. But, other than some of the pot filler spilling out in the bag, it was fine! Looks healthy... Only been a month... hope it grows up beautiful and healthy with my TLC.

Date of experience: October 4, 2021
New York
3 reviews
0 helpful votes
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Plant Guarantee to thrive process
October 4, 2021

The replacement process was seamless, the representatives were absolutely knowledgeable while concerned about the plant health while giving advise to see if the plant may still be saved after being planted in the soil. I was truly happy after receiving a new plant at no cost which was by far better shipped, not damaged during handling, and the ship date was set up for a cooler part of the year which appears to make a world of difference, because the new replacement plant is now doing very well. THANK YOU!

Date of experience: October 4, 2021
California
1 review
0 helpful votes
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Lime tree shortage
October 4, 2021

It seems there is a shortage of lime trees available. Thankfully, the system at FGT has a way to notify me when they were available so I didn't miss out. Very helpful and efficient. Great experience...

Date of experience: October 4, 2021
Maryland
2 reviews
0 helpful votes
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As the Garden Grows
October 4, 2021

Received 3 Dwarf Ginkgo Mariken plants. Two in one box came damaged. Fast Growing Trees promptly sent replacements. All are now happily planted & mulched. These ginkgos will give us great pleasure to watch as they slowly grow in our beautiful 4 season perennial borders!

Date of experience: October 4, 2021
California
2 reviews
0 helpful votes
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The avocado tree
October 4, 2021

Except for FedEx fiasco, the tree arrive, survived, took the planting well, weathered the latest storm, and put out new leaves!

Date of experience: October 4, 2021
California
1 review
0 helpful votes
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Sugar Apple
October 4, 2021

Very secure package, beautiful and healthy plant. Received plant on time. Will buy more in the future

Date of experience: October 4, 2021
North Carolina
1 review
0 helpful votes
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Tiny tree for $150!?
October 6, 2021

I could have bought a tree for about $100 less at the local nursery. I was expecting a much fuller tree and much taller. What I got was laughable.

Date of experience: October 4, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

South Dakota
1 review
0 helpful votes
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First time ordering
October 4, 2021

I was very impressed the condition of the tree and the way it was packaged. I will be ordering more trees through Fast Growing Trees

Date of experience: October 4, 2021
Ohio
1 review
0 helpful votes
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Healthy tree
October 4, 2021

I received a very healthy tree in good condition within 3 days of ordering.

Date of experience: October 4, 2021
Florida
1 review
0 helpful votes
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Great crepe myrtles
October 4, 2021

Everything arrived on time and in great shape. Put them in the ground and they are doing very well so far.

Date of experience: October 4, 2021
Washington
1 review
0 helpful votes
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Empress trees
October 4, 2021

Trees came green and healthy
Some leaves dropped off in shipment

Date of experience: October 4, 2021
Utah
1 review
0 helpful votes
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I had a couple plants arrive in less stellar shape than I would have hoped.

Date of experience: October 4, 2021
Georgia
1 review
0 helpful votes
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Healthy plants
October 4, 2021

Very user-friendly site with LOTS of options. The plants arrived in great shape and are growing great.

Date of experience: October 4, 2021
Texas
1 review
0 helpful votes
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Somewhat Satisfied Customer.
October 4, 2021

Still wish that I can have my citrus tree. I ordered four trees, out of the four, one of them appeared to be in bad condition. It was the papaya tree. I planted it hoping to see some type of recovery, so far nothing. I contacted FGT, and they instructed me on how to go about replacing. Have to go on their website, take a picture and email them. I have to say, I am very happy with their customer service. Very friendly personnel.

Date of experience: October 4, 2021
North Carolina
1 review
0 helpful votes
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Awesome experience!
October 4, 2021

A very good experience overall! We ordered over 15 plants which arrived within three days! With only one exception the plants looked great. As for that one, after a couple days it was really struggling and after sending a couple of pictures along with a real nice phone call a replacement was sent right away. That level of customer service is what it is all about!

Date of experience: October 4, 2021
Texas
1 review
0 helpful votes
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Have not received our tree yet
October 6, 2021

Can't recommend as we have yet to receive the tree we ordered, even though it was due to us several weeks ago.

Date of experience: October 4, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for your experience! It looks like we have a replacement order on its way! Let us know if we can help with anything else!

Washington
1 review
0 helpful votes
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Excellent quality!
October 4, 2021

This is my second order from this site, and my third order is on it's way! I have been able to create my dream garden with their products and I am extremely pleased with the quality of the plants and how fast they arrive.

Date of experience: October 4, 2021
Minnesota
1 review
0 helpful votes
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Definitely a problem
October 4, 2021

Well the people were great, warranty great, but unfortunately either fed-ex dropped the ball, or FastGrowingTrees.com needs to come up with different shipping boxes, First order of 2 tree's broke in half on arrival, FastGrowingTrees.com replacement order also broke in half on arrival, so we just decided on a refund of our money, I'm in Minnesota, so maybe people a little closer to FastGrowingTrees.com orchard might have better luck.

Date of experience: October 4, 2021
Iowa
1 review
0 helpful votes
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Wind break
October 4, 2021

We ordered Norway spruce an Austrian pine for a end break. (3-4 footers) All trees arrived looking very healthy and all the pots were moist and wrapped. Planted over a couple of days, watering per instructions and all are looking good

Date of experience: October 4, 2021