FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,364
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145,773 reviews

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Mississippi
2 reviews
0 helpful votes
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Trees
February 16, 2022

I order before and was pleased. Had a problem with one and they took care of it.

Date of experience: February 16, 2022
Florida
1 review
0 helpful votes
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Fast and user friendly
February 16, 2022

Very user friendly and informative for beginners! Trees arrive beautifully packaged and in great condition. I have had all of mine for at least two months and they are all surviving and thriving. Two Apple trees, three banana trees and 20 evergreens

Date of experience: February 16, 2022
Georgia
1 review
0 helpful votes
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Didn't ship accurately as described.
February 16, 2022

Didn't ship on time due to cold but they didn't advertise that up front.

Date of experience: February 16, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry that this happened! Thank you for the feedback and we'll take a look!

California
1 review
0 helpful votes
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Love my fruit
February 16, 2022

Fast and easy. Great variety of plants.
Received trees so fast. Beautiful, in perfect condition

Date of experience: February 16, 2022
Washington
1 review
0 helpful votes
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They havent shipped yet?
February 16, 2022

I got a few plants for my friends birthday which was last week and they still havent shipped?! Will it be this spring/summer and I didnt get the memo?

Date of experience: February 16, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry for the delay in your order! It looks like you are in one of our colder growing zones so we have your order delayed for shipping until Spring. We have reached out privately!

Idaho
1 review
0 helpful votes
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Good service
February 16, 2022

Plant ordered arrived dead and not viable. Customer service was polite and quickly resolved problem by sending replacement

Date of experience: February 16, 2022
Louisiana
2 reviews
0 helpful votes
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Great service!
February 16, 2022

The guarantee is golden! Chat with a support team member reminded me i had store credit after losing a much wanted tree. Thank you!

Date of experience: February 16, 2022
Alabama
1 review
0 helpful votes
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In Honor of My Granddaughter's Birth
February 16, 2022

After a little thought, I decided a tree instead of flowers for the occasion would be an everlasting, on-going tribute to welcome her into the family. Her parents planted it close to the house in view from all the main windows.

The folks at FastGrowing Trees were exceptionally helpful from my initial call to delivery date. I consider them a friend now and I haven't even met any of them personally!

Date of experience: February 15, 2022
West Virginia
1 review
0 helpful votes
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Never received
February 16, 2022

I never got my tree, and no one ever responded to my email asking where it was.

Date of experience: February 15, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry for the delay in your order! It looks like you are in one of our colder growing zones so we have your order delayed for shipping until Spring. We have reached out privately!

Kansas
1 review
0 helpful votes
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Great find
February 16, 2022

Had everything I wanted. Simple search, quick check out. Great service. Looking forward to receiving my trees for the farm!

Date of experience: February 15, 2022
Texas
1 review
0 helpful votes
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Nothing to review
February 16, 2022

I haven't received my order as of yet. This is week 3

Date of experience: February 15, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry for the delay in your order! It looks like you are in one of our colder growing zones so we have your order delayed for shipping until Spring. We have reached out privately!

North Carolina
2 reviews
0 helpful votes
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Quality & Variety of Products.
February 15, 2022

I found what I wanted here more than this one time. They do have a large and varied inventory. Safe and swift shipping every time.

Date of experience: February 15, 2022
California
1 review
0 helpful votes
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Great experience
February 15, 2022

Easy transaction and healthy plants delivered to my doorstep. Very happy with my order

Date of experience: February 15, 2022
New York
1 review
0 helpful votes
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Anticipation
February 16, 2022

The meyer lemon tree arrived looking beautiful though a little roughed up. It was 17 degrees the day it arrived and did sit outside for a few hours before someone got home. The tree arrived covered in lovely green leaves and a few buds. The buds and quite a few leaves have fallen off, I can only assume it is from the transport and the weather. I am giving this a 3 star for now. This is the 2nd tree I have purchased. The first one died. I am giving it the benefit of the doubt and trying again. The anticipation is killing me! I will update...

Date of experience: February 15, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

Please reach out if you have any concerns or questions about the plant and one of our specialists will be happy to help!

Alabama
1 review
0 helpful votes
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Great products
February 15, 2022

Very easy to order and we had a major shipping issue (not FastGrowingTrees.com issue) and they helped resolve the issue - trees are doing really well... we will buy from them again... website info on the trees themselves was very informative and helpful

Date of experience: February 15, 2022
Louisiana
2 reviews
0 helpful votes
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Plant guarantee
February 15, 2022

I ordered a semi tropical plant which came to me in excellent condition. However it started to die which I assume had a difficult time acclimating To its new environment. Nevertheless I contacted customer service and spoke with a gentleman by the name of Scott who was very courteous and professional. Within less than a week they sent me another tree. Both trees came in excellent condition and packaged well.

Date of experience: February 15, 2022
Washington
1 review
0 helpful votes
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Good shipping
February 15, 2022

So far never have any trouble with FastGrowingTree. They deliver healthy plants and also provide good information about the plants.

Date of experience: February 14, 2022
Tennessee
1 review
0 helpful votes
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Great customer service
February 15, 2022

They shipped promptly but part of the order was incorrect plants. I called and they immediately shipped the correct plants.

Date of experience: February 14, 2022
Texas
1 review
0 helpful votes
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Hope the trees make leaves all fell off to long in shipping

Date of experience: February 14, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees upon arrival! We are reaching out to get some photos so we can assist you further!

North Carolina
2 reviews
0 helpful votes
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Cherry Tree Failure
February 15, 2022

I had ordered a Stella Cherry Tree from FastGrowing Trees in June 2021, I received the tree 3 days later. The tree was wilted and did not look too good but I planted it carefully but it never survived. I had taken out the insurance because of problems I had with other plants I had ordered. When I called to get a refund I was told that I could only get a replacement. I offered to pick it up because it seemed that the plants I had ordered in the past did not survive the transit. I was told that was not possible and I could only get a replacement. All in all I am not satisfied with the service and will not be doing any business with FastGrowing Trees in the future.

Date of experience: February 14, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience. Our 1 year warranty covers the cost of what you paid for the plant only. Again, we do apologize for the inconvenience.