FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,364
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145,322 reviews

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New York
1 review
0 helpful votes
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Banana pant
February 8, 2022

I received my plant and with in a day it started dying. It is now dead.

Date of experience: February 7, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your banana tree arrived! We have sent a private message to get some photos so we can take a look and help out!

South Carolina
2 reviews
0 helpful votes
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Been totally satisfied
February 7, 2022

I've ordered approx 5-6 trees. I'd give them an "A" in shipping. Sometimes the soil has come out a little due to shipping and that is it. They are always bagged up well. And the trees are so healthy looking. I'll know more in a year as I see how they grow.

Date of experience: February 7, 2022
Pennsylvania
1 review
0 helpful votes
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Dried up Meyer lemon tree bush
February 8, 2022

The ordering process was straight forward. I ordered 3-4 feet Meyer lemon tree. What arrived was a shriveled small bush less than one 1 foot in height. I complained and sent pictures but have not had any resolution.

Date of experience: February 7, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your meyer lemon tree arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

Illinois
1 review
0 helpful votes
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Quick shipping!
February 7, 2022

Love the Tropical plants. Thank you!
Will be back for more!

Date of experience: February 7, 2022
Arkansas
1 review
0 helpful votes
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Never received
February 8, 2022

I still have not received my items! I have not heard back to my emails either! I paid for 3 trees and I didn't pay for this kind of run around services.

Date of experience: February 6, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry for the delay in your order! It looks like you are in growing zone 6 which we delay for shipping until Spring. We have reached out privately to help!

Maryland
1 review
0 helpful votes
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Thuga Green Giant
February 6, 2022

Trees were smaller than I expected and they were shipped in January just as a major storm was about to hit. This made it impossible to plant immediately and when they were planted, a second storm hit causing almost all of them to be bent over. They should not have been shipped until March.

Date of experience: February 6, 2022
Texas
1 review
0 helpful votes
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Banana Plant
February 6, 2022

Everything was awesome website, process and price. Deliver really beat up the plant as it arrived with broken limbs and leaves. I tried to save them but unfortunately the plant didn't recover. I replanted and am hoping that it will recover as it looks to be but not our of the woods yet.

Date of experience: February 6, 2022
California
1 review
0 helpful votes
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Fantastic... will buy again from you. Thanks so much

Date of experience: February 6, 2022
Mississippi
1 review
0 helpful votes
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BLUEBERRY PLANTS
February 6, 2022

I wanted BLUEBERRY PLANTS and i got them. They are in my garage under a growlight sprouting small leaves.

Date of experience: February 6, 2022
North Carolina
1 review
0 helpful votes
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Fast growing trees
February 7, 2022

Not sure if I'll ever buy again. Came in smaller than ordered, looking rough. I was busy and planted them anyway. They finally died after a while. It cost me just as much to replace.

Date of experience: February 5, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your plants didn't make it! Anytime they arrive with concerns, please let us know right away so we can help! Again, we do apologize for the inconvenience this caused.

Utah
1 review
0 helpful votes
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Waiting for Avocados
February 5, 2022

It took an inordinately long time for my tree to arrive. I understand the current shipping difficulties but this is the longest I've ever had to wait for a live plant. Being so long in transit in January weather nearly killed the plant. Fortunately, there are a few buds appearing so maybe there's hope.

Date of experience: February 5, 2022
California
1 review
0 helpful votes
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Non receipt
February 7, 2022

Could not ship trees i bought to ca-should have indicated when i was buying them that they could not ship to ca

Date of experience: February 5, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

The agricultural department prohibits certain plants from being shipped into your state. You can locate information on each plant’s product page under the zone map. We are so sorry for the inconvenience!

California
1 review
0 helpful votes
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Product Support
February 5, 2022

One of the two papaya trees I order did not survive the shipment, due to handling. The company had me take a picture and text it to the support team while I was on the phone with them. They backed the product and are sending a new tree.

Date of experience: February 5, 2022
Colorado
1 review
0 helpful votes
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You charged $29.99 for a Stephens cranberry that is pretty much 3 small branches, less than 8" long (on the longest) and up-potted it to the size sold-as. However, it looks the size of something that just came out of a 3" cup. I expected something with a bit more maturity or growth on it.

Date of experience: February 5, 2022
Alabama
1 review
0 helpful votes
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Excellent customer service
February 5, 2022

I ordered a tree, and in transit the rootball got broken. I called customer service and they immediately sent me a new tree! This one wasn't broken, and is doing great! Thank you!

Date of experience: February 5, 2022
California
1 review
0 helpful votes
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FastGrowingTrees made sure I was fully satisfied with my purchase; a concern with my order was quickly, easily, and fully resolved to my complete satisfaction. Shipping (cross country) was surprisingly fast; very solid box and the tree was well secured inside'

Date of experience: February 4, 2022
North Carolina
1 review
0 helpful votes
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Tremendous
February 5, 2022

Purchase, delivery and beautiful trees were perfect

Date of experience: February 4, 2022
Florida
1 review
0 helpful votes
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Kody Bears Tree
February 5, 2022

I lost my little Yorkie of 14 1/2 years to kidney failure. I wanted to plant a tree in my back yard in his honor. I looked at all the nurseries and couldn't find any Norfolk Pines so I went on line to buy. Fast Growing Trees had exactly what I wanted. They delivered a beautiful healthy perfect tree for my Kody.

Date of experience: February 4, 2022
Ohio
1 review
0 helpful votes
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Fast Growing Trees Review
February 4, 2022

I appreciated the selection available to me. I have only placed an order and contacted customer support to request a change in my delivery date. The entire experience so far has been positive.

Date of experience: February 4, 2022
Minnesota
1 review
0 helpful votes
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Very pleased!
February 4, 2022

Very good. I got the information about the trees I was researching and was able to make a quick, informed decision.

Date of experience: February 4, 2022