FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,215 reviews

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South Carolina
1 review
1 helpful vote
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Order never received
March 2, 2022

I ordered a citrus tree to be sent to my friends, Joan and Ken Chartier.
They never received it. They are away now for about a month, so I don't want to
Have it sent until they return.

Date of experience: February 25, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for the delay in your order! We have reached out privately to help!

Texas
2 reviews
0 helpful votes
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Damage in shipment quickly corrected
February 25, 2022

One of my trees is damaged during shipment but I called the 800 number and they quickly corrected the damage by sending me another tree I was very pleased with the quick response and service I received

Date of experience: February 25, 2022
California
1 review
0 helpful votes
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Great Experience
February 25, 2022

Awesome shop, I wish I had found them sooner. Great customer service. Quick to respond with my questions.

Date of experience: February 25, 2022
Mississippi
2 reviews
0 helpful votes
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I want it to be glorious and full
February 25, 2022

My tree was planted and not staked, then it rained and it floated. My sister and her husband staked it up for me. It is still looking good now. I hope to see new growth very soon. I want it to be glorious and full.

Date of experience: February 25, 2022
California
1 review
0 helpful votes
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Dead tree
February 25, 2022

Tree came dead in the mail. Leaves were droopy and brown already

Date of experience: February 25, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

Pennsylvania
1 review
1 helpful vote
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WE NEVER RECEIVED OUR TREE
February 25, 2022

We never received the tree. I ordered it in plenty of time for my daughter's birthday and it never came. Very disappointed

Date of experience: February 25, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We apologize that you haven't received your tree and we've spoken privately to help!

Washington
2 reviews
0 helpful votes
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People are very nice.
February 25, 2022

All I did was order with no prob I might add. I received my order in poor condition and no growth as of yet. It's been about a month or so.

Date of experience: February 25, 2022
New York
1 review
0 helpful votes
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Very Happy!
February 25, 2022

They came just as promised- well package and look very healthy. They were a little smaller than expected but all in all very satisfied. They are in the ground.

Date of experience: February 25, 2022
Washington
1 review
1 helpful vote
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Poor Customer Service and product
February 25, 2022

Trees ordered died in transit due to delayed shipping and a 13 day ride in a box with no light.

Date of experience: February 24, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're very sorry for how long your order was in transit! It looks like we were able to make this right with a full refund and apologize again for the inconvenience!

Texas
1 review
1 helpful vote
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Dead Tree
February 25, 2022

My tree was delayed in transit. I understand that was not entirely your fault. I ordered 3-4 foot tree. The whole top of the tree is dead. I paid for a larger tree and ended up with one maybe 2 feet. All the leaves are gone and although i could see green when i did the scratch test it is definitely dead on top. I did not get what i paid for. First communication was great and then i was asked to send a picture and have not heard anything else. That was 2 days ago.

Date of experience: February 24, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for how your tree arrived! We have reached back out to ensure you're receiving our emails!

California
1 review
0 helpful votes
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Not worth the price
February 25, 2022

I ordered two plants and was told I was paying for expedited delivery. It took a week for the plants to arrive (FedEx left them sitting in their warehouse through the weekend). One was dead and the other was very stressed. They replaced the dead plant, but the replacement arrived looking very stressed. This is not what I expected. When I pay over $200 for two small plants to be delivered, they better far surpass what I can get at Lowes! Not the case here. Lowes plants are in far superior shape for a quarter of the price. I'll never order from this company again.

Date of experience: February 24, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your replacement plant arrived! We have sent a private message to get some photos so we can take a look and help out!

Virginia
1 review
0 helpful votes
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Fast shipping & quality plants
February 24, 2022

Ordered a 3 gal gardenia and it arrived within a few days. No broken branches or dead leaves. Have it inside right now and it is already putting out new growth. Third or 4th purchase from them and will likely be back for more!

Date of experience: February 24, 2022
Alabama
2 reviews
0 helpful votes
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Better price with local Ace Hardware
February 24, 2022

Good blueberry plants, viable, in ground now, budding

2x+ local price

Well-packed, delivery as expected

Date of experience: February 24, 2022
Florida
1 review
0 helpful votes
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Very Excited!
February 24, 2022

I received my 2 Yoshino Cherry Trees very quickly and they were package very well. I also purchased the rocket root fertilizer too. The trees have been thriving ever since I planted them. I'm in grow zone 9, but the preferred grow zones are 5-8, so I was a little worried but they've been doing well so far. The trees came dormant with no leaves and know the leaves are blooming... Very Excited!

Date of experience: February 24, 2022
Washington
2 reviews
0 helpful votes
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Love the size
February 24, 2022

Site was easy to navigate. Fast shipping. Very satisfied.

Date of experience: February 24, 2022
Ohio
1 review
0 helpful votes
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Great Experience
February 24, 2022

The Representatives (plural) were Awesome, Courteous, Knowledgeable, and Very Professional! We will be doing business again.

Date of experience: February 23, 2022
North Carolina
1 review
0 helpful votes
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Never received Avocado Tree
February 25, 2022

Never received avocado tree, Apple trees came but been waiting for a few weeks for the avocado tree.

Date of experience: February 23, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

It looks like you chose a tree that was a pre-sale item and not available for shipping until March. We've reached out privately to help!

Oklahoma
1 review
0 helpful votes
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Fantastic
February 24, 2022

Great products and even better customer service. 32 thuja's purchased with the plan on buying many more.

Date of experience: February 23, 2022
Texas
1 review
0 helpful votes
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A tree for Johnny
February 23, 2022

Very helpful. Didn't pressure you into buying what you didn't want. Listen to what you said. Highly recommend this company

Date of experience: February 23, 2022
Florida
1 review
0 helpful votes
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Cold Hardy Avocados
February 23, 2022

Such a wonderful selection with fast delivery. I'm enjoying these very healthy trees delivered.

Date of experience: February 23, 2022