FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,983 reviews

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California
1 review
0 helpful votes
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Lemon and Avocado Tree
February 20, 2022

The transaction was great. Shipping was fast. Lemon tree looks great! But the Avocado tree arrived in a very wilted condition. All the leaves have dried and fallen off. I test the soil and water with bottle water when needed. It continues to shrivel.
I do not blame the company. This happens. That is why I paid for the plant guarantee..

Date of experience: February 20, 2022
New York
1 review
0 helpful votes
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Happy with purchased
February 20, 2022

My little tree arrived in good conditions and it's looking beautiful

Date of experience: February 20, 2022
Alabama
1 review
0 helpful votes
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Fruit trees
February 20, 2022

I have ordered several fruit trees (peaches and plums). They arrived promptly and are doing well so far.
Very competitive prices. May be ordering multiple evergreens soon.
Seems to be an honest and caring company.

Date of experience: February 20, 2022
Georgia
3 reviews
0 helpful votes
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Great Experience With FGT
February 20, 2022

We are so pleased to add 6 new evergreen trees from FGT to our landscape. They came on time, and were packaged with care. Each tree looked very healthy and had a good developed root system but were not root bound in the pots they came in. We planted them immediately and they're looking great! Can't wait for them to become mature Nellie Stevens Hollies!

Date of experience: February 20, 2022
Arizona
1 review
0 helpful votes
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I ordered a few rare house plants at an unfortunate time. The weather was nice until a day before they were delivered and then it dropped to the low teens and single digits. The plants did not survive the cold. However, a representative helped me by not only replacing them, but planning to ship them in a warmer month as well. That's pretty awesome customer service!

Date of experience: February 20, 2022
Texas
1 review
0 helpful votes
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Product arrived in great shape
February 20, 2022

Great product and fast delivery I would order again

Date of experience: February 20, 2022
Georgia
1 review
0 helpful votes
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Broken branches
February 20, 2022

The Asian pear arrived with 2 broken branches and now I paid for a big size but actually got a smaller size. Otherwise I would have given 5 star all other plants come in good shape.

Date of experience: February 20, 2022
Ohio
2 reviews
0 helpful votes
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Can't say whether I'm happy or not with the tree because I haven't received it yet or heard any updates on shipping.

Date of experience: February 19, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry for the delay in your order! It looks like you are in one of our colder growing zones so we have your order delayed for shipping until Spring. We have reached out privately!

Florida
1 review
0 helpful votes
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So far so good
February 20, 2022

I have five black knight butterfly bushes in the garden plus one lynwood gold forsythysia shrub in my yard. I have high hopes they'll turn out well!

Date of experience: February 19, 2022
Texas
1 review
0 helpful votes
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Lemon tree
February 21, 2022

My tree was delivered at the tail end of a winter storm. I was at work. By the time I got home and got the tree inside and open the box. The leaves were wilted and the bamboo that the tree was tied to was bent in the box. The box was to short for the entire product. I am hoping the tree will live. All most all the leaves hav fallen off.

Date of experience: February 19, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear this! We're reaching out privately to help!

California
1 review
0 helpful votes
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The process of buying and shipping was good, though my bottle Palm tree was stress and finally almost 2 months later my tree dyed. Don't know exactly what will be the process for a new tree?

Date of experience: February 19, 2022
Florida
1 review
0 helpful votes
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ZZ plant
February 19, 2022

The ZZ plant we purchased is absolutely beautiful. It arrived on time in perfect condition. Our expirence was beyond all of our expectations.

Date of experience: February 19, 2022
Texas
1 review
0 helpful votes
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Just ordered two more boxes of Green Giant Thulias in one box half the trees were brown. Contacted Customer service no response.

Date of experience: February 19, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your plants arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

Georgia
2 reviews
0 helpful votes
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New and Proud Plant parent
February 19, 2022

I love this store. Made it easy and my I was happy with my purchase

Date of experience: February 19, 2022
Delaware
1 review
0 helpful votes
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My Chicago Fig Tree
February 19, 2022

I had been reading about growing figs from cuttings. In that exercise I learned about The Chicago Hardy variety. Researching suppliers of living plants I discovered FastGrowingTrees.com online. I simply took a chance on them. I was and am very satisfied with that discovery. Fast Growing Trees is an awesome company with a great work ethic, excellent products and fantastic service.

Date of experience: February 19, 2022
New York
3 reviews
0 helpful votes
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Super
February 18, 2022

Really great experience. Will definitely order in the near future! Thank you

Date of experience: February 18, 2022
California
1 review
0 helpful votes
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Plant is already dead
February 21, 2022

When I received the box the soil was everywhere and plan has already died

Date of experience: February 18, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your plant didn’t make it! We have reached out privately to help!

New York
2 reviews
0 helpful votes
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Always a great experience
February 18, 2022

2nd time I've used fast growing trees. Timely delivery, great selection, reasonable prices. Customer service is helpful. Will purchase again.

Date of experience: February 18, 2022
Massachusetts
1 review
0 helpful votes
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Overall concerned for my trees
February 21, 2022

Ordered large privacy Evergreens, takes a couple weeks to arrive, probably got misrouted by FedEx, they show up yellow and sticking out of the box. The rest of the order got there the next day, in that box the smaller tree's roots were a concerning yellow, at least the trees were still green. We'll see if they make it, we live in Western Washington and thankfully Evergreens are right at home.

Date of experience: February 18, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We look forward to hearing how they're doing in the next few weeks!

Indiana
2 reviews
0 helpful votes
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Ordering
February 18, 2022

Ordering was fast and easy. The call taker was very polite.

Date of experience: February 18, 2022