FastGrowingTrees.comReviews 30,516

I was promptly contacted by FastGrowing Trees to provide a status on my order. I appreciate the excellent customer service.

I had a great conversation with Robert and he resolved the problem.

I couldn't believe the deal they had on the thuja tree, that i was hesitant to order. I'm so glad I ordered them, they came backed so well and are holding up nicely in my yard. Even after the recent snow.

Out of stock is not uncommon. The problem was they never notified me, and the website continued to show "ships in 1/2 days". The issue was resolved to my satisfaction when I finally got someone on the phone. Refund was prompt and courteous.

I purchased a citrus tree package containing 3 trees in early February with the understanding that it would ship out in 2-3 days. Unbeknownst to me, the Meyer lemon was not good stock and the shipment would be delayed. I got no notification of any sort and had to resort to calling to find out the status of my order. I recently received an email saying that the previous email that was never sent stated that it would be April before it could ship. No communication has killed my desire to do business with this site again and I will await my trees but never again order from here unless something magical happens.

Arrived with one (1) leaf. Not quite what I expected for a 1 gallon plant.

I ordered in good faith, and as yet have not receive the order. This is good because today is the first day of Spring and I'm really not ready to plant everything I ordered.

The tree is great. The plant started dying within the first few days. It arrived shattered, completely out if the company control, and I am having issues keeping it alive. I replanted it like I do with all my trees and plants. I am happy about the tree, it's doing well which I thought would be the opposite between the tree and the plant.

Great shopping experience and the online chat has been very helpful.

I had emailed you to asked about my plants I received. Never heard back

Got the bill but no tree! Tried to call but no luck.!

I was looking for a seasonal tree for my area and couldn't find one at my local stores. I happened upon fast growing trees, did a little research and was able to find what I needed. I thought the service was good, the collateral products helpful and the timing good. Although the trees I purchased haven't bloomed yet, I have since purchased more trees feeling comfortable with the warranty I purchased. I dont think i could go wrong even if I have to utilize it. It is a good experience so far and I expect nothing different as we enter spring.

Did not get my 15% discount. When they arrived 3 were destroyed. Did not call customer service because my time is worth more than fighting for a few trees.

Great prices, good quality products and helpful staff

I wanted these 3 trees so bad as a birthday present to myself. I'm on disability so funds are tight. Ad said sip in 1-2 days. No shipping info. I call the company, oh we did not ship to your zip code until the end of March! WTHECK? That makes it 2 months to ship. Canceled order and money was quickly returned.

I ordered a citrus tree to be sent to my friends, Joan and Ken Chartier.
They never received it. They are away now for about a month, so I don't want to
Have it sent until they return.

One of my trees is damaged during shipment but I called the 800 number and they quickly corrected the damage by sending me another tree I was very pleased with the quick response and service I received

Awesome shop, I wish I had found them sooner. Great customer service. Quick to respond with my questions.

My tree was planted and not staked, then it rained and it floated. My sister and her husband staked it up for me. It is still looking good now. I hope to see new growth very soon. I want it to be glorious and full.

Tree came dead in the mail. Leaves were droopy and brown already