FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
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144,630 reviews

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North Carolina
2 reviews
0 helpful votes
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Satisfied customer service
March 21, 2022

One of the plants were damaged and I had no problems with the representative squaring that away for me

Date of experience: March 21, 2022
South Carolina
1 review
0 helpful votes
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I ordered some trees over a month ago and have yet to receive them or any notice about them. I keep calling the number ( about 6 times now) to check on updates and it has said the same thing for the last 3 weeks…that my order will be shipping out in 1-2 days. It hasn't.

Date of experience: March 21, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry for the delay in your order! It looks like you are in one of our colder growing zones so we have your order delayed for shipping until Spring. We have reached out privately!

Texas
1 review
0 helpful votes
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Broken branch on small plant.
March 21, 2022

The shopping experience was fine. Some of the items were a little pricey which discouraged me from purchasing. The shipping on one of the plants was poor. It's was a very small plant and one of the branches broke.

Date of experience: March 20, 2022
Oklahoma
1 review
0 helpful votes
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Taylor Jupiter
March 21, 2022

I did get two of these beautiful plants and they were very healthy. They came exactly on my birthday which was a surprise. They are beautiful border as I put them on both sides. These will be gorgeous and add color all year round. I'm very pleased with this purchase as everything arrived in great condition

Date of experience: March 20, 2022
Florida
1 review
0 helpful votes
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Very delicate shrubs
March 21, 2022

The shrubs are super delicate and you have to keep an eye on them. They're not growing as expected soo far. They're in an area that was suggested by the website. I found some in a nursery down the street and they're growing very fast. I'm wondering if these are the same variations. Every thing else was fine.

Date of experience: March 20, 2022
Indiana
1 review
0 helpful votes
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Order of trees
March 20, 2022

I haven't received my order yet. The invoice said I would receive them in a week, but also saw it could be longer, end of April. I'm waiting!

Date of experience: March 20, 2022
New York
1 review
0 helpful votes
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Great trees... what I received
March 23, 2022

Ordered 3 trees. Received 2. 1 was great. 1 was a little roughed up. 3rd tree did not show. Called. The lady quickly sent the missing tree but wanted pics of the damaged. I was already out of town. Guess they got a a little extra $$$ from me.

Date of experience: March 20, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry for the issues you experienced getting your code to work! We have reached out privately to get some additional information so we can assist you with this!

Florida
1 review
0 helpful votes
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Bomb diggity, diggity bomb
March 20, 2022

Easily ordered; quick delivery
In good shape when they get here.

Date of experience: March 20, 2022
North Carolina
1 review
0 helpful votes
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Awesome support and team
March 20, 2022

Chris at Live Chat has been fantastic throughout all of this.

Date of experience: March 20, 2022
Tennessee
1 review
0 helpful votes
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Easy to find what I need and process the order. All you can ask for!

Date of experience: March 20, 2022
Florida
1 review
0 helpful votes
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Will this tree make it.
March 23, 2022

Out of almost 20 trees that I have purchased, there is one that might make it. I'm watching and waiting.

Date of experience: March 20, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that some of your trees are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Texas
1 review
0 helpful votes
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I bought 16 Thuja green giants. The website says they are supposed to grow 3 - 5 feet per year. I have had them for a year and a half, and they have barely grown. I bought them at 3-4 feet tall.

Date of experience: March 20, 2022
Maryland
1 review
0 helpful votes
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Fast shipping, excellent products
March 20, 2022

Multiple orders, including a few larger 3 gallon shrubs, and several 1 gallon plants. All arrived super fast and in excellent condition, Healthy and ready to plant. I'll order from these people again.

Date of experience: March 20, 2022
New Jersey
1 review
0 helpful votes
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Thuja baby giant
March 20, 2022

Awesome trees arrived in great shape and are looking great in the garden.

Date of experience: March 20, 2022
Maryland
1 review
0 helpful votes
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Fruit bearing plant
March 20, 2022

The plant ordered arrived at our daughter's home with only a few leaves. When she called FGT it agreed to issue a credit which is aboutthe same amount as the discounts it currently offers on most of its stock.

Date of experience: March 20, 2022
Florida
1 review
0 helpful votes
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3 twigs for $240
March 21, 2022

I got twigs not a bush i paid you a fortune, then i found them in town for $10 each, your prices is off the chain to much. Thank.

Date of experience: March 20, 2022
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to see how we can assist you further!

Florida
1 review
0 helpful votes
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No growth and slow death
March 21, 2022

After receiving my 1 -2 foot grafted fruit producing condo avacado on 10/22/21 my fast growing tree had zero growth just a slow death. After initial cost of potting the tree there was no growth just slow death. After numerous contacts with them the additional cost of repotting with citrus potting mix with pearlite, purchase of soil moisture meter, and grow light all I got was a slow dying tree.
After all the leaves fell off and 2/3 of the stalk turned brown and died I finally got the start of growth at the base of the tree. Three leaves. So basicly I'm starting out with growth barely above a sprouted seed.

Date of experience: March 20, 2022
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to get this issue resolved!

Texas
2 reviews
0 helpful votes
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Easy, great plants! They arrived as promised in great shape and are doing great!

Date of experience: March 20, 2022
North Carolina
1 review
0 helpful votes
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Beautiful healthy tree delivered
March 20, 2022

Quick, easy to navigate website and checkout! My new cinnamon tree was delivered without damage, easy to unpack following the instructions sent via email. Very pleased and plan on using this company again for my plant needs!

Date of experience: March 20, 2022
Oregon
1 review
0 helpful votes
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Avocado tree dying
March 20, 2022

I ordered two cold hardy trees, one is doing fine the other the leaves are dying. I also noticed that the new growth on the one suffering is missing, like it was broke off. It was like that when I opened the box.

Date of experience: March 20, 2022