FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,181 reviews

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California
1 review
0 helpful votes
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Fast Delivery of Trees Loquat
March 25, 2022

We received our trees within days, and they were in great shape, all looking very healthy.

Date of experience: March 25, 2022
New Hampshire
1 review
0 helpful votes
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I ordered 2 pear trees and was told that one of them was on "Backorder" for several weeks but everything else was good to go. What was never explained was that "good to go" meant nothing was going anywhere until the backorder item was ready. I called and that's where things got really confusing. First I was told that I could have my order "expedited" but if I did that, there would be no guarantees on what arrived. Um, not an option. Then I was told, "Wait, the other tree isn't back-ordered, it's available, would you like your items to arrive in a few days?" Um - yeah? They came and we well packaged. One tree has what appears to be a potential splitting point in the trunk but I'm hopeful and waiting to see what kind of fruit I actually get. Shipping was definitely fast.

Date of experience: March 25, 2022
Georgia
1 review
0 helpful votes
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Excellent customer service.
March 25, 2022

The responses have been very helpful and they do everything they can to help me. They've been excellent about giving me credit for some trees and plants that did not "make it."

Date of experience: March 24, 2022
Washington
1 review
0 helpful votes
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First time online tree buyer
March 25, 2022

I ordered a tree from FastGrowingTree a little anxious as I have not bought a tree online and the two plants I have purchased (through other vendors) were disappointments. I received the tree in a huge box and it arrived in great condition. I ordered a June Snow Dogwood that was listed as 5-6 feet so I figured I would get a tree that was 5' 2"; the tree I received is 5'11" so I am very happy. I planted it a couple weeks ago and look forward to seeing how it presents this spring.

Date of experience: March 24, 2022
Georgia
1 review
0 helpful votes
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I feel like an idiot for paying these prices. I later purchased the same species at Home depot for $32. It had a fully developed root ball was bigger than the trees I purchased here.

Date of experience: March 24, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

California
1 review
0 helpful votes
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Pomegranate tree
March 25, 2022

I found what I was looking for. It was actually the a tree versus a bush.

Date of experience: March 24, 2022
Texas
1 review
0 helpful votes
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Waiting on my avocado tree
March 25, 2022

Still waiting on my avocado tree. Got an email they dropped it off but no plant received yet

Date of experience: March 24, 2022
Texas
1 review
0 helpful votes
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Excellent quality trees and shrubs
March 24, 2022

I ordered 5 shrubs and trees and everyone of them are healthy and thriving

Date of experience: March 24, 2022
Minnesota
1 review
0 helpful votes
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Still no trees
March 28, 2022

I have not received any trees, the site says waiting to ship but they ad said ships in 2-3 days. Been a couple weeks. But I do receive plenty of spam. But no updates on my actual order.

Date of experience: March 24, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry for the delay in your order! It looks like you are in one of our colder growing zones so we have your order delayed for shipping until Spring. We have reached out privately!

Virginia
1 review
0 helpful votes
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I'm good
March 24, 2022

Top of the line, shipped very professional with good understanding how to plant them

Date of experience: March 24, 2022
Tennessee
1 review
0 helpful votes
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Happy Trees
March 24, 2022

Delivery was very prompt and the packaging was spot on to protect the trees. Will definitely order more in the future!

Date of experience: March 24, 2022
Tennessee
2 reviews
0 helpful votes
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3 trees
March 24, 2022

I bought 1 tree from them a few years ago and I fell in love with it. It's a blazing red maple. I just bought and planted 2 more this year. The packaging and shipping is very fast

Date of experience: March 24, 2022
Texas
1 review
0 helpful votes
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My tree arrived quickly and was very securely packaged. I am so far pleased with my purchase.

Date of experience: March 24, 2022
Iowa
1 review
0 helpful votes
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A grateful veteran
March 24, 2022

Thank you! You professional staff left no stone unturned, by answering all my questions and relieving worries with your warranty program. The professional who handled my call was "Elvis". He was knowledgable, polite and offered advice which assisted me in making my choices.

Date of experience: March 24, 2022
Colorado
1 review
0 helpful votes
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The item I ordered had instructions to deliver before the warm weather, but they decided I live in a cold climate and to delay the delivery by 6 week. PLEASE make this a choice for customers and tell them. Then they wont need to use your very bad chat client or call in! Hope the trees are now good!

Date of experience: March 24, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are very sorry for the inconvenience! It looks like our site may have picked up a different ip address (and different growing zone) so It was not displaying the correct shipping data for you at checkout. We have since put a fix in place for this and apologize again!

Virginia
1 review
0 helpful votes
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Don't buy shrubs
March 28, 2022

I purchased trees without any problems. However, the shrubs that I purchased arrived in such disarray that several were missing almost everything above the soil line.

Date of experience: March 24, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your shrubs arrived! We have sent a private message to get some photos so we can take a look and help out!

Georgia
1 review
0 helpful votes
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Tulip poplar-Little Volunteer
March 24, 2022

Fast Growing Trees stand by there products and give great service. My tree was damaged when received, sent pictures and text to them and they sent me another tree at no charge. Customer service is great, I will be doing business with them again.

Date of experience: March 24, 2022
Utah
1 review
0 helpful votes
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Berry bushes and fig tree
March 24, 2022

First time purchasing from Fast Growing Trees and very satisfied. Berry bushes are starting the bud after a couple of weeks.

Date of experience: March 24, 2022
Georgia
1 review
0 helpful votes
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User friendly and received tree on time and in good condition.

Date of experience: March 24, 2022
Florida
1 review
0 helpful votes
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False Advertising
April 23, 2022

I live in South Carolina and like to support local companies, but I can't support this one. I ordered a $125 meyer lemon tree gift for a friend. It is the largest tree you can order. It arrived as one, skinny, tall stem with leaves. The stem is a quarter inch in diameter if I'm generous. I don't believe any of the reviews on this website. Ignoring the misleading photo of a beautiful, full tree with 100 lemons (which I didn't fall for in the first place), here's what they state about what you're ordering: "If your sun exposure or growing conditions are less than ideal, then we recommend you start with one of our larger trees. They're already at a heavy fruiting size, with well-developed branching structures" "You also get fruit as soon as the first year" "When you order our larger-sized Meyer Lemon Tree, you can look forward to faster fruiting... even in the first year of growth! Our larger sizes are perfect for those who don't want to wait to harvest delicious lemons." These are ALL LIES. When I called to complain, I was quickly offered a 15% refund (so they are clearly used to complaints) and told if I wanted a full refund I would have to pay to ship the tree back; when I got them to waive that shipping fee, they told me that my friend who I shipped the tree to would have to be troubled to drive 30 minutes to a Fedex location to ship the tree back. They refused to pick the tree up at her home. I will not be ordering any more plants from this company and I recommend you don't either. And by the way - try to leave a review on their website! If there's a way to do it, I certainly couldn't find it. This sitejabber website was the only place I could find to leave one.

Date of experience: March 24, 2022