FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,269 reviews

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West Virginia
1 review
0 helpful votes
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What service?
March 29, 2022

I have yet to receive my tree so how can I review any service? It's apparently supposed to ship this Monday? Hopefully so.

Date of experience: March 26, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry for the delay in your order! It looks like you are in one of our colder growing zones so we have your order delayed your order but it is shipping this week!

Pennsylvania
2 reviews
0 helpful votes
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Nice selection!.
March 26, 2022

The crab apple tree and rose of sharon arrived in perfect condition, bigger than expected. I think they will do well. Very nice company to deal with!

Date of experience: March 26, 2022
Colorado
1 review
0 helpful votes
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Loving it
March 26, 2022

Very easy to order everything came fast great experience with people on the phone. Plants look great

Date of experience: March 26, 2022
California
1 review
0 helpful votes
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Received damaged plant
March 28, 2022

I ordered a dragon fruit plant to be want to my friend for a birthday surprise. After paying so much for shipping, the plant arrived damaged. It was almost as if a machine selected the plant, instead of a human. The plant was not even attached to the hard dirt in the pot. It was a disappointing experience. They offered to send a replacement, this was 3 weeks aging and we still have yet to receive it.

Date of experience: March 26, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We have reached out privately as it looks like the order was refunded. We're so sorry for how your plant arrived!

California
1 review
0 helpful votes
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I'd ordered a fringe tree in very early March as a gift for a friend and asked for, and was in turn promised, a later date than would have been otherwise scheduled because my friend lives in a different (colder) planting zone than I, the purchaser. It would have been shipped too early to plant there. Some snafu ensued and the tree was shipped a month earlier than agreed. My point in calling this to the attention of FGT was to alert them that if the tree does not survive, I would be asking for a replacement. I never got to suggest what satisfaction I would expect (replacement if/when the tree succumbs to the weather) before I was put on hold, and then told that another tree was being shipped to my own warmer location, and that when it arrives at the agreed date later in the season, I would in turn bring it up to my friend's home, the delivery location originally cited. So now I'm assured that even if the originally shipped tree doesn't survive, my friend is sure to have a ready replacement. (in fact if it survives, he'll have TWO! THAT is service with a (my) smile. Thank you FGT.

Date of experience: March 25, 2022
Virginia
1 review
0 helpful votes
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Best nursery I've used so far.
March 26, 2022

I followed my dream and bought a farm right before everything got crazy in 2020. As such, sourcing fruit trees and grapes became quite a task, and I've ordered from a LOT of vineyards and nurseries over the last two years. Fast Growing Trees was easily the best quality of shipping/packaging AND the quality of the tree received. They will definitely be the first place I look for any future orders.

Date of experience: March 25, 2022
California
1 review
0 helpful votes
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My Guava died;(
March 26, 2022

I did receive a replacement for my ruby supreme guava tree, however, the replacement I received is not as big nor as nicely developed and thick as the one I originally received. I hope this one makes it! All of my other trees look healthy are slowly growing

Date of experience: March 25, 2022
Kentucky
1 review
0 helpful votes
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Shipping was quick.
March 26, 2022

Website was easy to navigate. The descriptions for the trees we wanted was very helpful and I appreciate being able to buy the one year warranty. We did receive 2 sad looking trees in our 1st shipment, but customer service quick to send us 2 new ones.

Date of experience: March 25, 2022
Oregon
1 review
0 helpful votes
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Ordering was easy and all my questions were answered prior to shipping. I would order again from Fast Growing Trees if I was in need of another tree.

Date of experience: March 25, 2022
Florida
1 review
0 helpful votes
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Exceeded expectations
March 26, 2022

I had a great experience, very fast shipping and the tree is perfect.

Date of experience: March 25, 2022
Louisiana
1 review
0 helpful votes
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Very unhappy.
March 28, 2022

Two trees came in as dry sticks or dry tree branch!
The price for the other trees are extremely high compared what I found here locally.

Date of experience: March 25, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

Virginia
1 review
0 helpful votes
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Smooth and easy
March 25, 2022

The process was easy; the process was smooth; the process was quick

Date of experience: March 25, 2022
Texas
1 review
0 helpful votes
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Dry branch
March 28, 2022

I was told that the grape tree is already has leaves and ready to give fruits this summer but i just received dry branch that will take for ever to give pods.

Date of experience: March 25, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry for the concerns with your plant! It sounds like it is dormant which is normal this time of year. We're reaching back out privately!

New Mexico
1 review
0 helpful votes
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Ornamental fig trees in large pots
March 25, 2022

Always easy to find using search to find a tree or plant to work. These fig trees were happy & continue to be so. We placed them in our small greenhouse until the weather was more stable. We're close to planting in larger pots full of sunshine.

Date of experience: March 25, 2022
Massachusetts
1 review
0 helpful votes
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Worked out GREAT
March 25, 2022

They were very nice; 2 trees were damaged during shipping and supposed to go back, so you shipped out 2 new ones - but FedEx showed up the day we were planting with another 2 trees!?! We called and customer service said go ahead and plant them, so we squished them into the layout plan. However, one of the first 3 is likely not to make it, so we were going to use one of the extra to replace it and the layout plan doesn't look so squished anymore!
It all worked out in the end.

Date of experience: March 25, 2022
California
1 review
0 helpful votes
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Avocado & Pomegranate Trees
March 25, 2022

Process was easy and selection of plants is really good! The lanes arrived well hydrated and ready to be planted- so far so good!

Date of experience: March 25, 2022
Indiana
1 review
0 helpful votes
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I would have given 5 stars if it were fuller. But it's growing. And the customer service was very helpful.

Date of experience: March 25, 2022
North Carolina
1 review
0 helpful votes
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Beautiful tree and well packaged.
March 25, 2022

Easy order, fast delivery, packaged well and arrived beautiful! Now if the weather would stay above freezing so we could plant outside!

Date of experience: March 25, 2022
Ohio
1 review
0 helpful votes
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Tree arrived broken
March 28, 2022

The tree arrived broken. It wasn't secured to the bottom of the box so it was floating around in there and the top 6 inches of the tree was snapped.

Date of experience: March 25, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry for how your tree arrived! We've reached out privately to get some photos so you do not have to call!

Mississippi
1 review
0 helpful votes
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5 stars
March 25, 2022

My order arrived 3 days after ordering. 2 healthy trees in ready to plant bags. Couldn't have been easier.

Date of experience: March 25, 2022