FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,215 reviews

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Texas
1 review
0 helpful votes
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Quick response
May 3, 2022

I forgot the name of the representative that helped me earlier. She was very helpful and gave me the information in a timely manner.

Date of experience: May 3, 2022
Indiana
1 review
0 helpful votes
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Great plants
May 3, 2022

I've ordered six trees and a bush so far this spring and they all are very nice plants. The carrier damaged one tree and it was quickly replaced with another very nice one. I've recommended your company to several people.

Date of experience: May 3, 2022
Florida
1 review
0 helpful votes
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Tree replaced
May 3, 2022

First tree did not revive from trance plant. And was replaced. New tree has survived.

Date of experience: May 3, 2022
North Carolina
1 review
0 helpful votes
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Fruit Trees
May 3, 2022

We bought a cold-hardy avocado, an ice cream banana, a pomegranate, and a lemon-lime tree. All arrived healthy and in good time.

Date of experience: May 3, 2022
Mississippi
1 review
0 helpful votes
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Nice Healthy Plant
May 3, 2022

Plant and box arrived in great condition. Ready to plant in the ground.

Date of experience: May 3, 2022
Ohio
1 review
0 helpful votes
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Easy Peasy
May 3, 2022

Easy shopping. Quick and timely shipping. Strong, healthy looking specimens.

Date of experience: May 3, 2022
New York
2 reviews
0 helpful votes
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Packed well
May 3, 2022

Good prices/packed well
But after planting the 3 wisteria vines... When i received them 2 had green on them all ready
And 1 did not / i still planted them.
Still no difference in growth or appearance weeks later.
Still waiting...

Date of experience: May 3, 2022
Maryland
1 review
0 helpful votes
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Very good packaging of product and very quick shipment of product

Date of experience: May 3, 2022
Louisiana
1 review
0 helpful votes
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Ordered it and got a message saying it would ship the next day. Waited. And waited... and waited. After 3 weeks I called them and asked "Where is my tree". The response was that they were out of them with no chance they will get in more of them at that size and, "Didnt someone call you?".
Anyway, i got my money back but lost 3 weeks of the growing season.

Date of experience: May 3, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We sincerely apologize again for the inconvenience!

Louisiana
1 review
0 helpful votes
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Couldn't be more satisfied!
May 3, 2022

Working with FastGrowingTrees.com has been one of the best experiences with online retailers ever! The customer service dept is swift, compassionate, and easy to talk to. It was like talking to a friend and their resolution was just as a friend would do. Love, love, love this company! Thank you so much for being better than walk-in nurseries!

Date of experience: May 3, 2022
Texas
1 review
0 helpful votes
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Pleased In Plano
May 3, 2022

Received plant in great condition and ready to go into ground. It has become a center piece in the backyard. Will order again.

Date of experience: May 3, 2022
New Jersey
2 reviews
0 helpful votes
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Excellent customer service. Fast delivery. Good product.

Date of experience: May 3, 2022
New York
1 review
0 helpful votes
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Dogwood tree
May 3, 2022

Very pleased that you made the original order good.

Date of experience: May 3, 2022
Georgia
1 review
0 helpful votes
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THUJA GIANT TREES
May 3, 2022

Shipping was very fast and the packaging was good. The Thuja Giant trees I ordered were supposes to be 5 to 6 feet. Once planted, they are definitely less than 5 feet tall.
The Dogwood tree had a major limb broken off, but seems to be doing well so far.

Date of experience: May 3, 2022
Wisconsin
1 review
0 helpful votes
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Excellent
May 3, 2022

My trees arrived and looked as is this as if I myself had picked them up at the nursery.
They came shipped in a box that was carefully packed so that they would not get injured during transportation. The instructions were easily deciphered. Overall I had a great experience shopping with fast growing-trees.com

Date of experience: May 3, 2022
Missouri
1 review
0 helpful votes
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Great Customer Service
May 3, 2022

I purchased a crepe myrtle last September but the winter must have been too harsh because it died. I called customer service and they immediately sent a beautiful replacement. It's thriving.

Date of experience: May 3, 2022
Oregon
1 review
0 helpful votes
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Good looking plants
May 3, 2022

First shipment was frozen in the
Midwest. Replacements some of the best plants i have ever got via mailorder.

Date of experience: May 3, 2022
North Carolina
1 review
0 helpful votes
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My order was processed as soon as FGT received it and delivered in two days. I planted the two trees I ordered within a hour after I received them, following provided directions. The trees were in excellent condition and showed new growth in a very short time.

Date of experience: May 3, 2022
North Carolina
1 review
0 helpful votes
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Excellent staff who helped with their professional experience and knowledge about the trees and what zone be ideal for its planting

Date of experience: May 3, 2022
Texas
1 review
0 helpful votes
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Sioux Crape Myrtle
May 3, 2022

Exceptional service. Made sure I was kept informed during shipping. Tree was in great shape, and larger than expected. Watered and planted the next day. Tree is doing great.

Date of experience: May 3, 2022