FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,246 reviews

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Missouri
1 review
0 helpful votes
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Great Customer Service
May 3, 2022

I purchased a crepe myrtle last September but the winter must have been too harsh because it died. I called customer service and they immediately sent a beautiful replacement. It's thriving.

Date of experience: May 3, 2022
Oregon
1 review
0 helpful votes
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Good looking plants
May 3, 2022

First shipment was frozen in the
Midwest. Replacements some of the best plants i have ever got via mailorder.

Date of experience: May 3, 2022
North Carolina
1 review
0 helpful votes
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My order was processed as soon as FGT received it and delivered in two days. I planted the two trees I ordered within a hour after I received them, following provided directions. The trees were in excellent condition and showed new growth in a very short time.

Date of experience: May 3, 2022
North Carolina
1 review
0 helpful votes
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Excellent staff who helped with their professional experience and knowledge about the trees and what zone be ideal for its planting

Date of experience: May 3, 2022
Texas
1 review
0 helpful votes
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Sioux Crape Myrtle
May 3, 2022

Exceptional service. Made sure I was kept informed during shipping. Tree was in great shape, and larger than expected. Watered and planted the next day. Tree is doing great.

Date of experience: May 3, 2022
Arkansas
1 review
0 helpful votes
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Received two vines, as ordered. One completely dead. Was told there are no more in inventory so was offered a gift card or refund. Fine, but I paid to have both shipped to me and am only able to recover the price of the plant. Makes the one plant that was not shipped dead very expensive. Also, the two were to be planted opposite each other for landscape purposes. Now unable to replace the dead one and will have to remove the live one and find another option. VERY unhappy. Will use local nurseries so I can evaluate the plants myself.

Date of experience: May 3, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry that one of the plants didn't arrive in great shape! It looks like half of the order was refunded and we apologize that we did not have any in stock to replace it.

New Jersey
1 review
0 helpful votes
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I received my tree in a very timely manner. It was boxed perfectly. Looked To be in good condition. We planted it immediately in fresh soil, used Root boost, but I'm concerned it may not live. I'm hoping it's just in shock and will come out of it.

Date of experience: May 3, 2022
Maine
1 review
0 helpful votes
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Great customer service!
May 3, 2022

My original order was delayed by fedex, and the trees I got were damaged when they arrived three days late (by no fault of FastGrowingTrees.com) after sitting in a warehouse during an unseasonably cold weekend. When they arrived, I called customer care and they immediately sent out two new trees, and they arrived in perfect condition and seem to be thriving!

Date of experience: May 3, 2022
Indiana
1 review
0 helpful votes
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Will be returning
May 3, 2022

Site was easy to navigate and selection was good. Shipping was only 3-5 days and when plants arrived they were shipped and packed with care. Very pleased with everything. Plants even arrived with a few blooms and buds on them!

Date of experience: May 3, 2022
Oklahoma
1 review
0 helpful votes
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Great product from delivery.
May 3, 2022

Easy to find what I wanted and the ordering process was equally as reasonable.

Date of experience: May 3, 2022
New Mexico
1 review
0 helpful votes
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My Red Haven peach tree came within 4 days of ordering it. Very satisfied. I will order from Fast Growing Trees again.

Date of experience: May 3, 2022
Florida
1 review
0 helpful votes
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Tree delivery
May 3, 2022

I love my new tree, it arrived comfortably and well packaged, and is sturdy and happily planted.
Thanks

Date of experience: May 3, 2022
North Carolina
1 review
0 helpful votes
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Perfect
May 3, 2022

Exactly as advertised. Product was in excellent shape

Date of experience: May 3, 2022
Massachusetts
1 review
0 helpful votes
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Expectations Met
May 3, 2022

I received the 10 arborvitae trees plus a free Peace Lilly as promised. All of the plants are doing very well & seem to be happy in their new home. Very satisfied & will buy from them again.

Date of experience: May 3, 2022
New Jersey
1 review
0 helpful votes
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Lack of knowledge
May 5, 2022

I bought an Ice Cream fruit tree and transplanted it to a larger container. It was set where it had full sun up until about noon, then partial sun to shade throughout the rest of the day. I'm not sure what I did wrong but about a week after receiving the leaves began to wilt and dry out. Unfortunately, I didn't purchase the insurance. "My bad!" I've reordered the and plan to give another try.
Any advice? I LOVE the idea of raising a healthy tree as do my daughters.

Date of experience: May 3, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We would be happy to help out with your plants! We have reached out privately to help!

California
1 review
0 helpful votes
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Where's my freebie?
May 5, 2022

Loved most of my experience with this company. Easy to find trees that grow in my zone. The plants came packaged well. They looked healthy. They are doing well after a week.

However, I was given a free plant during the shopping experience. Added it to my cart. Saw it on my invoice. It did not arrive with my order. I emailed them to ask for an update on my free plant. The company has not responded to my email. I sent the email a week ago. For that, I am disappointed.

Date of experience: May 2, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear this! We've reached out privately!

North Carolina
1 review
0 helpful votes
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Mimosas
May 3, 2022

Two mimosa arrived securely packed and trees are doing well. Thank you.

Date of experience: May 2, 2022
Massachusetts
1 review
0 helpful votes
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Tree species do not live
May 5, 2022

I paid 150 dollars, why can't I plant it, it's really hard to understand, can you tell me the reason?

Date of experience: May 2, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Florida
1 review
0 helpful votes
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Very Impressed
May 3, 2022

We received our trees and unpacked them right away. They were amazing! Full of gorgeous green leaves and thick trunks. We have already planted them and all the trees are flourishing!

Date of experience: May 2, 2022
New York
2 reviews
0 helpful votes
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First Time Customer
May 3, 2022

My first time ordering from FastGrowing Trees was a very good experience.
My order was accurate. I was informed all along the way of the status.
The products arrived in very good condition.

Date of experience: May 2, 2022