FastGrowingTrees.comReviews 30,542

I ordered a crape myrtle tree, scarlet crape myrtle and a hydrangea plant. When received the trees were ok but I'm not sure the hydrangea plant will make it. It was wilted and sad looking.

I received a fruit cocktail tree. It immediately started to die. Within a week it was dead. The company sent me a replacement which I was grateful for. The moment I opened the box the leaves started wilting and started to die like the last one. I am desperately trying to save it. The leaves get crispy and fall off without them even turning yellow or brown. I am not angry with the company. I am just totally disappointed. Out of the 5 trees I purchased, one (avocado tree) is amazing. The others are still alive, but small with no new growth. I have to admit the company has tried to accommodate me. But the Fruit cocktail tree with the burlap bag root ball just does not ship well from what I can see.

So far so good. I have not received my tree yet but the website and order process was good. The tree looked like it was dying during the first 10 days or so. Customer support team was very helpful, documenting my concerns and willing to fix things if the tree didn't turn around. It seems to have bounced back now and I am happy!

Easy to find shrubs & trees that are not common to my area. Lots of info on planting and care.

When do I see the $10 credit for providing my email? Thank you

For $160 the tree that I received does not look healthy it has not responded to all the extras that I bought through fast grow trees to help start the tree so far wilted and does that look like it will survive trying trying my best

Everything went well, from order to delivery. It is a pleasure to receive the plants well packaged at your door.

The top of the tree was cut off, the limb spread was very narrow(there are only 4 limbs), and the root spread is not great. I suggest buying a tree in person.

None of the trees I have purchased (about 6-7) in the last year and a half ever survived. You can get a warranty credit to buy them again, but those died too. Just got two replacement cherry trees and those are already dying. Didn't pay for warranty on a warrantied tree because it's a waste of time. The trees I buy at Home Depot last. The FGT trees all die.

The first tree I received did not look anything like the tree that is being advertised or the trees that other reviewers posted. The leaves have all withered, very scrawny, and it was just a long stick, no other branches. So, I requested for a replacement, but unfortunately, the only difference between the first tree I received is that the replacement had more leaves, other than that, there is no difference. Even if you ask the customer service to replace with something better quality and better looking, they said they cannot guarantee anything because it ships from somewhere else. Not sure why they can't just add a note to whoever is shipping it to send a better quality and better looking one. I didn't bother to reach out again as I know they wouldn't be able to guarantee anything anyway so it's already a waste of my time, effort, and money.

I needed help placing my re-order for a tree using a gift card. The agent was very accommodating.

Purchased a Stella cherry and a Bing cherry tree. They both arrived looked great and well-packaged. We planted them a few weeks ago and they're doing wonderful!

Received terrible, pathetic plants. Could not convince them to allow me to return them without paying over $100 in return shipping and restock fees. One customer service was very nice, but one was downright rude.

Would not order from this company again. Lavender bushes died five days after delivery. Rose bush is currently struggling.

It isn't easy to find a white $#*! willow. This was our first experience with FastGrowingTrees.com. The tree arrived in a timely manner, but there was a concern about the direction it had grown. Once I communicated this concern to customer service, the problem was corrected as quick as one could imagine. One learns the most about a company when there is a concern... and I learned that I will be doing more business with FastGrowingTrees.com because of their concern for making things right! Excellent job. Thank you very much.

I am disappointed that one of my plants is dying within 30 days of purchase and the only response I get is that as long as the stem is green there is nothing your company will do for me. The other 3 plants I purchased are thriving. I won't order more from you even though I thought you had better plants than most.

I just moved to a newly built home, and didn't know where to shop with a lot of places outside I want to dress up - - now I'm in a different zone and I appreciated knowing what zone each plant grows in so they have the best chance of growing well.
2 small plants of my 12 plants ordered did not fair well due to the 95 degrees that hit right after I planted them, mid May, and with a pleasant phone call and easy to upload pictures thru a text, they were easily replaced, arrived in 3 days and are now in the ground!
I'd recommend Fast Growing Trees for their variety, quality and customer service

FedEx delivered the trees 17 miles away in another town, different road, different house address. Not your problem.

All of the trees had brown roots. Two completely lost all leaves.