FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,246 reviews

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Alabama
1 review
0 helpful votes
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Great customer service
May 4, 2022

I ordered several trees and two of them didn't make it through the first month. I called the customer service line and was sent two new trees. My phone wait was less than 10 minutes and I didn't get transferred around to different people. I am very happy with the service provided and I won't hesitate to order more trees in the future.

Date of experience: May 4, 2022
Indiana
1 review
0 helpful votes
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Great
May 4, 2022

Great customer service and my trees are going strong after 1 year!

Date of experience: May 4, 2022
New Jersey
1 review
0 helpful votes
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Very good
May 4, 2022

Very good service they help me with my warranty right away

Date of experience: May 4, 2022
Massachusetts
1 review
0 helpful votes
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Lemon grass
May 5, 2022

I ordered 5 lemon grass plants and only one was delivered, fast-growing trees immediately sent 4 more with no questions asked. Once they all arrived none appeared very healthy they all has brown tips. I thought it may just be from shipping. I waited a few days then planted them, none appear that they are going to make it, they look terrible. Not impressed with the qaulity of this $70.00 plant

Date of experience: May 4, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your lemon grass! We are reaching out to get some photos so we can assist you further!

Massachusetts
1 review
0 helpful votes
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User Friendly
May 4, 2022

It was easy. I like easy. They also think of good items to include in your purchase, such as root feeder.

Date of experience: May 4, 2022
Alabama
1 review
0 helpful votes
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I bought 2 Black Ice plum trees on March 12th they arrived fat and I. Great health with foliage! About 3 and half weeks later they drop their foliage. 6 weeks in I called and talked to their specialist and voiced my concerns. She told me to do the scratch test on the trunk and take pictures. I did and today 5/3 I submitted those pictures only to be told" it looks like they are dormant! I must wait until June before I can claim the guarantee that I paid for. I hope the trees recover and I can change this to 5 stars but at this point I will not buy anther tree from Fast Growing Trees and I would not recommend them!
I have bought bear root trees from other companies and had no issues! I have bought expensive potted trees from big box store and again no issues. Fast growing trees 2 trees both seemingly dead and I have to wait for them to accept the guarantee I paid extra for? Be Careful... Be very Careful with your money! Just to add I paid via PayPal so I have 3rd party proof of my purchase! My photos are more than 5M so they will not load! Another protection for them I guess! Again be aware!@

Date of experience: May 4, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees are still dormant! They're covered under our dormancy guarantee. Please reach back out by the end of May if they are still not showing signs of growth and we'll replace them!

Missouri
1 review
0 helpful votes
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Favorite tree
May 4, 2022

Very good, fast service, at a good price and I wanted to remember my wife's wish

Date of experience: May 3, 2022
California
1 review
0 helpful votes
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Avacado Bliss
May 4, 2022

Had the tree I was looking for. It came promptly too

Date of experience: May 3, 2022
Wisconsin
1 review
0 helpful votes
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Hit or miss
June 3, 2022

I've ordered around 20ish fruit trees and bushes from FGT. They are hit or miss (~20-30%). They are too rigid with their replacement process. For the price you can do better elsewhere. Compare these two trees, same price vastly different quality. One has been in poor health since delivery - What a waste. One has already given a breba crop and will likely ripen a second crop before frost. FGT won't stand behind the one in poor health since I didn't purchase a warranty.

Date of experience: May 3, 2022
Pennsylvania
1 review
0 helpful votes
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My tree was dead on arrival. I tried calling many times but unable to get thru. I will never buy from this site again.

Date of experience: May 3, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

Georgia
2 reviews
0 helpful votes
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Higher priced than the local box stores, but a much wider selection. It's only been 3 weeks, and 2 of four trees do not seem viable. Haven't contacted FGT for replacements yet. Did buy the year guarantee. We'll see how easy it will be to get replacements.

Date of experience: May 3, 2022
Georgia
2 reviews
0 helpful votes
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Overall great service
May 4, 2022

Site is put together well and service is fast. Packing is pretty good. The trees and shrubs looked good. I had banana trees that had broken leaves after unpacking but shipping truck placed it over my fence standing up. They look good now after cutting the leaves off. I ordered a different great nain banana tree that had broken leaves, very dry, dark fibrous stalk. Not exactly what I'd expect but planted it, cut the leaves and hoping it grows fast. Chat is also a great tool for questions and concerns. I will continue to buy because overall it is convenient, fast, and the majority I've bought has been a good experience.

Date of experience: May 3, 2022
Colorado
1 review
0 helpful votes
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Trees
May 4, 2022

Quick and easy good selection. Online orders and delivery fast.

Date of experience: May 3, 2022
North Carolina
1 review
0 helpful votes
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Excellent Quality
May 4, 2022

I ordered a Black Diamond Best Red crepe myrtle; it was packaged extremely well and in great condition. Since planting, it is growing quickly and filling out faster than expected. The tree has shown no sign of shipping or transplanting distress. This has to be the best quality tree that I have ever purchased. Thank you so very much!

Date of experience: May 3, 2022
Missouri
1 review
0 helpful votes
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Sick trees
May 5, 2022

Both trees I ordered from here dropped their leaves and shriveled up first 15 days. Not looking good and hoping they survive.

Date of experience: May 3, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

Indiana
1 review
0 helpful votes
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Thuja trees
May 3, 2022

We had an overall good experience with ordering, delivery, and quality products. Customer service by phone was non-existent, unfortunately.

Date of experience: May 3, 2022
Florida
1 review
0 helpful votes
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Let's see if the tree is any good for 200 dollars
Tge trees are terribly skinny for the money you pay

Date of experience: May 3, 2022
Maryland
2 reviews
0 helpful votes
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Satisfied customer
May 3, 2022

I ordered two dwarf redwood trees (amberglow) they caught my interest with their shape and colored needles.

Date of experience: May 3, 2022
Texas
1 review
0 helpful votes
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Great service and price
May 3, 2022

We had a great experience and the trees look healthy. We got them early in the season so they haven't put out any foliage but they are alive so I guess that's all you can ask for.

Date of experience: May 3, 2022
Virginia
1 review
0 helpful votes
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Great!
May 3, 2022

Ordered two forest pansy redbuds. Trees were delivered quickly and in great condition. Dug the whole dropped them in with some soil amendment. Watered and they look like they were naturally growing trees. Well done.

Date of experience: May 3, 2022