Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I poured over the website at all the offered varieties to find specific shrubs I was looking for. The height was very important. I found exactly what I was looking for.
Built an addition. Trying to fill up a giant, full sun yard.
This morning's Amazon deliverance of a blackberry vine, found a potted plant rich in foliage, bright in bloom and all but begging me to hasten its new home within the rich soil of my garden. In keen anticipation, I have all but set out my Pyrex pie plate in receptivity.
I have all sorts of trees, shrubs and plants from FGT all over my property. Some haven't made it, but the vast majority are flourishing. FGT is fantastic!
All the plants I have ordered, and there have been many, arrive quickly and it good condition. Some even had fruit or flowers on them when they arrived.
They are one of the few places that have 3 and 4 in one fruit trees, as well as kumquats.
This company has good customer service. Concerns were promptly answered. Plants shipped and received appears healthy and in good condition when received.
Always had very good purchased exprienced with this company. PLants were received in very good conditions and continue to thrive at this time.
... they give advice on the phone and can handles issues the same way. I've also had some very beautiful plants from them
I bought a rose shrub about 3 yrs ago named Pinkerbelle. This is the most prolific blooming rose bush I've ever had. It had no less than 700 beautiful, fragrant blooms this summer.
We've bought trees, shrubs and berry bushes over the years. As we've moved several times I keep coming back for new items to plant.
Great trusted source for all my horticulture needs
Excellent horticulture source that I trust
My first tree order arrived in perfect condition as promised.
That's why I'm making another order of a different variety of tree for my yard.
I was looking at purchasing ROYl Poinciana until I read in YOUR information stated it drew Termites! I've had Termites once, Not Good. Thank YOU for the Good information you provided in the description of the Royal Poinciana tree. Allen
I think I called the company about my purchase of a cherry & if I needed a 2nd tree for pollination. The attendant guided me in purchasing another cherry tree with a great discount included! She was very kind & reassuring about my purchases. I'm really looking forward to receiving my 2 cherry trees in the spring! She even offered me a service to get them planted by a local contractor, when they do arrive, me being the novice that I am!
Always I have an answer when I called, very professional person. Thank you for your help.
Everything I've purchased from Fast Growing Trees has been delivered healthy and as advertised. However, because of my poor green thumb and the situational circumstances for my plantings I have yet to get any of my fruit trees to survive after planting.
Ordering and receiving information on my order was wonderful. But the shipper clearly didn't care about the writing all over the box that informed of live plants, stand upright (with arrows to guide) and keep out of direct sunlight. When I arrived home, the day my trees arrived, they were laying on their sides in direct sunlight (I have a covered porch they chose to ignore). I don't know how long they had been in the sun, but when I opened them up - they were so heat burnt and highly damaged. I got them into the ground and nursed them for just over a year, but all of the damaged trees have died.
Plum tree arrived, planted in garden soil and mulch, then the new blossoms got frosted and died will the tree produce more blooms this year./
I received a tree that arrived in poor condition. I contacted Fast Growing Trees, and they asked me to send them some pictures of the tree, which I did. Within a couple of hours, the company had issued a gift card for me to use toward another tree. I just purchased a replacement tree and had no problem using the gift card towards payment for a replacement tree.
They are dedicated to make sure you receive the correct healthy plant that will live for years to come
I had bought a few blueberry bushes and a few were damaged not crazy but enough and you guys were great and sent me new ones you guys are a plus in my book my new plant store thanks
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

