FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
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144,625 reviews

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California
1 review
0 helpful votes
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Disappointed
June 14, 2022

Received three climbing hydrangeas, each about three inches tall, with dried, yellow leaves among some green leaves. The order of organic dirt had spilled from it's unsealed bag, leaving little left to use in planting. Lesson learned.

Date of experience: June 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Michigan
2 reviews
0 helpful votes
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Prompt and Efficient
June 9, 2022

Ordering was simple, delivery was better than expected. The whole process was easy. On top of that I haven't killed the trees yet.

Date of experience: June 9, 2022
Virginia
1 review
0 helpful votes
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Initial shipment vs resolution
June 9, 2022

I ordered 7 trees as an anniversary present and a handful did not look healthy. I sent some pics and detail in and very promptly was issued replacement trees. Problems solved and great service without hassle. Will buy again!

Date of experience: June 9, 2022
Minnesota
1 review
0 helpful votes
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Excellent Customer Service!
June 10, 2022

We had a tree missing from our original order. I sent an email on a Saturday to let them know. I received a response the same day! Julie was awesome to work with. Within a couple days we already have the tree! I will recommend this company to everyone!

Date of experience: June 9, 2022
Colorado
1 review
0 helpful votes
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Last tree
June 14, 2022

The last tree in stock had no branches on one side. Shipping via FedEx was extremely slow and unpredictable.

Date of experience: June 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Montana
1 review
0 helpful votes
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Dry roots
July 9, 2022

My four way pair arrived with dry roots. I soaked them planted it right away and watered it every day but the leaves are turning brown.

Date of experience: June 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your plants are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Pennsylvania
1 review
0 helpful votes
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Tree is dead in a week
June 14, 2022

Trees are much smaller than what they said. Soils all felt off of the roots. It was dead within a week.

Date of experience: June 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your plants didn’t make it! We have reached out privately to help!

Michigan
1 review
0 helpful votes
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Peach Sorbet Blueberry Bushes
June 9, 2022

The blueberry bushes came very healthy and pretty. Lots of blueberries on one and a few on the other.

Date of experience: June 9, 2022
Washington
1 review
0 helpful votes
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We have purchased from high end local nurseries and are familiar with what healthy and beautiful plants look like. However, for the convenience of front-door delivery, I went against my husband's advice and ordered several plants and trees in 2 separate orders worth over $500 from FastGrowingTrees.com with some anxiety. They arrived after about a week in narrow flimsy boxes. The $179.95 ginkgo tree arrived as a twig less than my index finger around (less than 1/2 inch) with spread of one ginkgo leaf (longest leaf on tree was about 4 inches including the long stem) from the main tree. The majesty palm was $79.95 with big broken and dried leaves. The smaller areca palm was $19.99, arrived as spotted brown, yellow-tipped leaves stuck on some soil and a dwarf compared to a beautiful, luscious, ~$27 plant shipped from Walmart (no flimsy packaging and a wider box for widespread leaves and branches; in fact, a single Walmart $27 areca palm got shipped in a bigger and sturdier box than our ~$180 ginkgo tree). Our At Last Rose and Cherish Rose tree were $99.95 each and had broken branches, small leaves, practically no spread for width and were dwarves compared to what we could have bought locally for half the price or less. Do not be mislead by the pictures of the mature plants and trees from this website or you could be regretting it when your order arrives. Also, don't hesitate to buy from your local nurseries because you can get nicer and a lot cheaper plants and trees, even from high end nurseries that sell big trees in the $700 to $1,000. My new biggest disappointment for our home!

Date of experience: June 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

South Carolina
1 review
0 helpful votes
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Yes to FGT!
June 9, 2022

Excellent service with FGT's … from customer service on the phone to unboxing and answering questions regarding plant shock.

Date of experience: June 9, 2022
Colorado
1 review
0 helpful votes
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Wonderful customer service
June 9, 2022

I had an issue with my tree and the customer service person was wonderful. The call took less than 15 minutes and I received a replacement in a week.

Date of experience: June 9, 2022
Virginia
1 review
0 helpful votes
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Peach Trees
June 9, 2022

Ordering and receiving was fast and easy, trees looked great,

Date of experience: June 9, 2022
Illinois
1 review
0 helpful votes
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No thank you
June 14, 2022

Planted my $200+ tree and it did not take. Super disappointed since I have waited 5 years to get one in-stock. I reached out to support about 10 days in and I was told to wait it out. 40 days later I contact again because my tree is dead. Not a little dead. I'm talking fire wood dead. So now I paid another $20 to be able to have $219 in credit. We are kidding. I could have just been given a replacement the first time but they pushed me to wait. Wonder why? They now have $239 dollars for a dead tree with minimal overhead to replace with credit.

Date of experience: June 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We have reached out privately to help make this right!

Missouri
1 review
0 helpful votes
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Recommend
June 9, 2022

Fantastic service and trees. Much better than anything we can get around here. Will certainly be ordering from them again!

Date of experience: June 9, 2022
Ohio
1 review
0 helpful votes
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Fast Shipping
June 9, 2022

Ordered a small lemon tree on a Sunday afternoon, it was sitting at my door Wednesday morning. I have nothing to complain about, the plant was healthy and the packaging kept it secure and happy.

Date of experience: June 9, 2022
Iowa
1 review
0 helpful votes
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90% Satisfied
June 9, 2022

22 out of the 24 trees delivered were great. 2 of them are sagging and don't stand straight up as expected.

Date of experience: June 9, 2022
Georgia
1 review
0 helpful votes
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Cherry trees
June 9, 2022

I recently purchased 2 cherry trees from the website. The shipping was quick and the trees came in looking very healthy. The planting instructions were very helpful. I already see some new growth budding from the branches and I am super excited to watch the trees grow in the coming years.

Date of experience: June 9, 2022
New Hampshire
1 review
0 helpful votes
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Title says it all - plant was somewhat small and spindly for price paid

Date of experience: June 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Michigan
1 review
0 helpful votes
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Fabulous!
June 9, 2022

My daughter has purchased a Cleveland Pear and a Twisted Red Bud.
I love my Chastity Pear, can hardly wait
Until next Spring to see the blossoms.

Date of experience: June 9, 2022
Tennessee
1 review
0 helpful votes
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It is a fast growing tree
June 9, 2022

Ordered a clementine and put it in the ground two weeks ago. It looked good when I received it, but now it's exploding with growth. It's got several shoots that appeared and are now almost 2 inches in length. A friend of mine bought two clementine trees from a different source back in March and they haven't grown a lick. I am really at a loss as why that would be, but i'm glad chose fastgrowingtrees!

Date of experience: June 9, 2022