FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,061
shipping
245
quality
12,364
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144,080 reviews

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Arkansas
1 review
0 helpful votes
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Re review of cherry tree
June 6, 2022

This purchase was a replacement of an earlier purchase under warranty. The replacement tree was delivered in excellent condition. I set out this tree and it is growing very nicely.
Thanks

Date of experience: June 6, 2022
Texas
1 review
0 helpful votes
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Apples Trees
June 6, 2022

I have ordered 3 trees now, one of them struggled and they did not hesitate to send a replacement. That was very much appreciated!

Date of experience: June 6, 2022
Illinois
1 review
0 helpful votes
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Azelas
June 6, 2022

I was led to believe they would be more "filled out" than what I got. The pictures were much more full than the plants I received.

Date of experience: June 6, 2022
New York
1 review
0 helpful votes
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Very Satisfied Customer
June 6, 2022

Fast Growing Trees provided me with a hard to find shrub, that was beautiful when arrived. It was 100% in fantastic health, and very green. I'll definitely order from you again.

Date of experience: June 6, 2022
Iowa
1 review
0 helpful votes
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American Pillar purchase
June 6, 2022

Very friendly on the phone and very helpful answering our questions. Took our order. Trees came well packaged and very healthy.

Date of experience: June 6, 2022
New Hampshire
1 review
0 helpful votes
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Two very different trees
June 6, 2022

We ordered a honey crisp apple tree that looked great right out of the box. Very full and healthy. The Granny Smith looks like a six foot tall skinny pole with one branch and a tuft of wrinkled leaves at the top. The second tree was purchased for pollination purposes of the first, so we hope it lives.

Date of experience: June 6, 2022
Indiana
1 review
0 helpful votes
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Fast Service
June 6, 2022

I was nervous about high temps during shipping. The tree arrived with minimal damage to some leaves Very well packed. I had the site ready with a large area dug up. Tucked my little guy in with a generous serving of leaf compost on top. Now to intensive care watering my baby, all season.

Date of experience: June 6, 2022
Minnesota
1 review
0 helpful votes
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Tree arrived in excellent condition. Slight tearing of bark at the graft, but I suspect that will grow over. Too earlier to tell how it will fare over time, but I'm very pleased so far.

Date of experience: June 6, 2022
Illinois
1 review
0 helpful votes
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I had a problem with one of my orders, but the customer service representative took care of it. They were very helpful and courteous.

Date of experience: June 6, 2022
California
2 reviews
0 helpful votes
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Very fast
June 6, 2022

They replaced my plant that was not growing after plant arrived and planted

Date of experience: June 6, 2022
Florida
3 reviews
0 helpful votes
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I've purchased all my palms, scrubs, fruit plants from this site and they all are thriving. The best part is having them delivered right to my door.

Date of experience: June 6, 2022
Oregon
1 review
0 helpful votes
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We bought two cherry trees at a cost of over $200.00. FastGrowingTrees ships by the slowest shipping imaginable: FedEx Ground. Carrier pigeon would have been quicker. It took10 days for them to get here. The trees arrived and they were literally cooked. Leaves black, brown and crispy. The leaves literally crumbled in your hand. Okay. Fine. We'll try again. They shipped two new trees. I expressed concern that IMHO shipping by FedEX Ground is THE WORST method of shipping in my experience, especially for something that is supposed to arrive ALIVE. FastGrowingTrees went ahead and used FedEX anyway, and guess what? 8 days later we received a similar issue. Albeit not as bad, but still bad. Once again the trees were cooked. They look really bad. We had hoped to get the trees in the ground while our landscaper is here finishing a project. Obviously that didn't happen. We did look around locally for Cherry trees and came up empty handed. I am going to do a wider search. I bought on-line because we simply do not have any extra time. I thought this would be convient. I am just unhappy that FastGrowingTrees could not or would not use a different shipping company. Finally, I learned a lession: NEVER, EVER buy live trees on-line. It's a waste of time and a cause of frustration. BTW, we did get a full refund, but this was a huge disappointment.

Date of experience: June 6, 2022
Massachusetts
1 review
0 helpful votes
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Tree Project
June 6, 2022

We have purchased several trees for this area we planted the trees and they have always died. The trees were purchased are doing very well. The arrived looking very healthy.

Date of experience: June 6, 2022
Texas
2 reviews
0 helpful votes
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Watch where they deliver...
June 6, 2022

The tree was healthy and is happy in its new home. If FedEx had delivered where it was supposed to, the experience would have been perfect.

Date of experience: June 6, 2022
New York
1 review
0 helpful votes
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Request Number 1283178
June 6, 2022

Love the website. I have always had great success w/ the products. However, I received a rose w my last order that did not appear to be in great shape when it arrived. But I have seen so many plants bounce back- it was not overly concerning. However, it has deteriorated very quickly and is dead or nearly dead. I wrote to them on May 30th and received the confirmation that my request was received- but I have still not heard back. All of the other plants that came in are doing great.

Date of experience: June 6, 2022
New Hampshire
1 review
0 helpful votes
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Dogwood
June 6, 2022

The tree came in great shape and well rooted so fingers crossed it will grow into a beautiful tree to honor our mother.

Date of experience: June 6, 2022
New York
1 review
0 helpful votes
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The ordering process was very easy and the trees arrived in perfect condition.

Date of experience: June 6, 2022
Texas
1 review
0 helpful votes
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Hopeful it may survive
June 8, 2022

I recently moved homes and was unable to take my mature, established wisteria vine with me. So, I ordered this online to start a new one. I am still hopeful that this one will survive, but there's still no sign of any growth or potential blooms.

Date of experience: June 6, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your wisteria! We are reaching out to get some photos so we can assist you further!

Pennsylvania
1 review
0 helpful votes
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A fedex problem
June 6, 2022

Package 1 of 2 was delivered on time and everything was fine. Box 2 of 2, which was loaded on the same day by fedex, wasn't delivered until two days later. Those two days or warehouse/truck/handling resulted in a completely dead strawberry plant and a dogwood tree that might not make it.

Date of experience: June 6, 2022
Illinois
1 review
0 helpful votes
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Will buy again
June 6, 2022

I spent hours looking at my local garden centers for lemon trees this spring and could not find any in stock. My sis recommended FGTs and I decided to shop here never buying plants/trees online. My 2 Meyer lemon trees and cold hardy avocado arrived looking so healthy and boxed amazingly well! I love my trees! It's opened up a new option for me when buying plants and trees. I love it!

Date of experience: June 6, 2022