FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,060
shipping
245
quality
12,364
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144,375 reviews

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Texas
2 reviews
2 helpful votes
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I have ordered a few times from Fast-GrowingTrees and most of the time I felt I received good value for what I paid. However, several weeks back I ordered 9,1 to 2 foot American Pillar Arborvitaes at $59.95 apiece. I was surprised to find that not one of them was 1 foot (much less 1 to 2 ft.), in fact after several weeks in the ground only 3 of them touch the one foot mark; and as you can see from the first four photos, 4 of them are still well below a foot and looking somewhat sickly looking. A fifth one died and had to be replaced; which leads to the fifth photo. As you can see in the fifth photo, the replacement American Pillar Arborvitae I bought from "Gardens Goods Direct (https://gardengoodsdirect.com/collections/arborvitae/products/american-pillar-arborvitae-trees)" is almost 22 inches, very healthy, and only cost me $17.95 ( about ¼ what Fast-GrowingTrees charged for a product that didn't come close to meeting it's description). I can't help to feel I was cheated.

+5
Date of experience: June 6, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're very sorry to hear that your trees are not the correct height! We have sent a private message to get some photos so we can assist you further!

North Carolina
1 review
0 helpful votes
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A few products have been rough, but by and large I have been exceptionally pleased.

Date of experience: June 6, 2022
Colorado
1 review
0 helpful votes
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Limp roses
June 8, 2022

Roses arrived damaged in box. Planted them anyway but dont know if they will make it.

Date of experience: June 6, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your roses! We are reaching out to get some photos so we can assist you further!

North Carolina
2 reviews
0 helpful votes
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Beautiful rose tree
June 6, 2022

Arrived carefully packaged. Planted immediately and it's thriving with gorgeous pink blooms. Would definitely buy again!

Date of experience: June 6, 2022
Utah
1 review
0 helpful votes
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Completely blown off
June 8, 2022

Use fast growing trees if you want low quality berry bushes, shipped haphazardly, and if you like being absolutely blown off by customer service. Great choice. Gave it a chance and I do regret it.

Date of experience: June 6, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We have your order notated under our 5 day guarantee and have reached out privately to take a look at the plants

California
1 review
0 helpful votes
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Customer service
June 6, 2022

We had a delivery problem not the fault of Fast Growing Trees and they were fantastic and generous to us to resolve the issue. Not only were they great to deal with but the trees arrived healthy and look great. We will definitely use them again.

Date of experience: June 6, 2022
Arkansas
1 review
0 helpful votes
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Re review of cherry tree
June 6, 2022

This purchase was a replacement of an earlier purchase under warranty. The replacement tree was delivered in excellent condition. I set out this tree and it is growing very nicely.
Thanks

Date of experience: June 6, 2022
Texas
1 review
0 helpful votes
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Apples Trees
June 6, 2022

I have ordered 3 trees now, one of them struggled and they did not hesitate to send a replacement. That was very much appreciated!

Date of experience: June 6, 2022
Illinois
1 review
0 helpful votes
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Azelas
June 6, 2022

I was led to believe they would be more "filled out" than what I got. The pictures were much more full than the plants I received.

Date of experience: June 6, 2022
New York
1 review
0 helpful votes
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Very Satisfied Customer
June 6, 2022

Fast Growing Trees provided me with a hard to find shrub, that was beautiful when arrived. It was 100% in fantastic health, and very green. I'll definitely order from you again.

Date of experience: June 6, 2022
Iowa
1 review
0 helpful votes
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American Pillar purchase
June 6, 2022

Very friendly on the phone and very helpful answering our questions. Took our order. Trees came well packaged and very healthy.

Date of experience: June 6, 2022
New Hampshire
1 review
0 helpful votes
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Two very different trees
June 6, 2022

We ordered a honey crisp apple tree that looked great right out of the box. Very full and healthy. The Granny Smith looks like a six foot tall skinny pole with one branch and a tuft of wrinkled leaves at the top. The second tree was purchased for pollination purposes of the first, so we hope it lives.

Date of experience: June 6, 2022
Indiana
1 review
0 helpful votes
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Fast Service
June 6, 2022

I was nervous about high temps during shipping. The tree arrived with minimal damage to some leaves Very well packed. I had the site ready with a large area dug up. Tucked my little guy in with a generous serving of leaf compost on top. Now to intensive care watering my baby, all season.

Date of experience: June 6, 2022
Minnesota
1 review
0 helpful votes
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Tree arrived in excellent condition. Slight tearing of bark at the graft, but I suspect that will grow over. Too earlier to tell how it will fare over time, but I'm very pleased so far.

Date of experience: June 6, 2022
Illinois
1 review
0 helpful votes
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I had a problem with one of my orders, but the customer service representative took care of it. They were very helpful and courteous.

Date of experience: June 6, 2022
California
2 reviews
0 helpful votes
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Very fast
June 6, 2022

They replaced my plant that was not growing after plant arrived and planted

Date of experience: June 6, 2022
Florida
3 reviews
0 helpful votes
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I've purchased all my palms, scrubs, fruit plants from this site and they all are thriving. The best part is having them delivered right to my door.

Date of experience: June 6, 2022
Oregon
1 review
0 helpful votes
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We bought two cherry trees at a cost of over $200.00. FastGrowingTrees ships by the slowest shipping imaginable: FedEx Ground. Carrier pigeon would have been quicker. It took10 days for them to get here. The trees arrived and they were literally cooked. Leaves black, brown and crispy. The leaves literally crumbled in your hand. Okay. Fine. We'll try again. They shipped two new trees. I expressed concern that IMHO shipping by FedEX Ground is THE WORST method of shipping in my experience, especially for something that is supposed to arrive ALIVE. FastGrowingTrees went ahead and used FedEX anyway, and guess what? 8 days later we received a similar issue. Albeit not as bad, but still bad. Once again the trees were cooked. They look really bad. We had hoped to get the trees in the ground while our landscaper is here finishing a project. Obviously that didn't happen. We did look around locally for Cherry trees and came up empty handed. I am going to do a wider search. I bought on-line because we simply do not have any extra time. I thought this would be convient. I am just unhappy that FastGrowingTrees could not or would not use a different shipping company. Finally, I learned a lession: NEVER, EVER buy live trees on-line. It's a waste of time and a cause of frustration. BTW, we did get a full refund, but this was a huge disappointment.

Date of experience: June 6, 2022
Massachusetts
1 review
0 helpful votes
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Tree Project
June 6, 2022

We have purchased several trees for this area we planted the trees and they have always died. The trees were purchased are doing very well. The arrived looking very healthy.

Date of experience: June 6, 2022
Texas
2 reviews
0 helpful votes
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Watch where they deliver...
June 6, 2022

The tree was healthy and is happy in its new home. If FedEx had delivered where it was supposed to, the experience would have been perfect.

Date of experience: June 6, 2022