FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,060
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

144,394 reviews

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
Follow Carl Q.
Unfollow Carl Q.
Share Review
Report Review

Watch where they deliver...
June 6, 2022

The tree was healthy and is happy in its new home. If FedEx had delivered where it was supposed to, the experience would have been perfect.

Date of experience: June 6, 2022
New York
1 review
0 helpful votes
Follow M W.
Unfollow M W.
Share Review
Report Review

Request Number 1283178
June 6, 2022

Love the website. I have always had great success w/ the products. However, I received a rose w my last order that did not appear to be in great shape when it arrived. But I have seen so many plants bounce back- it was not overly concerning. However, it has deteriorated very quickly and is dead or nearly dead. I wrote to them on May 30th and received the confirmation that my request was received- but I have still not heard back. All of the other plants that came in are doing great.

Date of experience: June 6, 2022
New Hampshire
1 review
0 helpful votes
Follow Glenda G.
Unfollow Glenda G.
Share Review
Report Review

Dogwood
June 6, 2022

The tree came in great shape and well rooted so fingers crossed it will grow into a beautiful tree to honor our mother.

Date of experience: June 6, 2022
New York
1 review
0 helpful votes
Follow Lea I.
Unfollow Lea I.
Share Review
Report Review

The ordering process was very easy and the trees arrived in perfect condition.

Date of experience: June 6, 2022
Texas
1 review
0 helpful votes
Follow Madison T.
Unfollow Madison T.
Share Review
Report Review

Hopeful it may survive
June 8, 2022

I recently moved homes and was unable to take my mature, established wisteria vine with me. So, I ordered this online to start a new one. I am still hopeful that this one will survive, but there's still no sign of any growth or potential blooms.

Date of experience: June 6, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your wisteria! We are reaching out to get some photos so we can assist you further!

Pennsylvania
1 review
0 helpful votes
Follow josh M.
Unfollow josh M.
Share Review
Report Review

A fedex problem
June 6, 2022

Package 1 of 2 was delivered on time and everything was fine. Box 2 of 2, which was loaded on the same day by fedex, wasn't delivered until two days later. Those two days or warehouse/truck/handling resulted in a completely dead strawberry plant and a dogwood tree that might not make it.

Date of experience: June 6, 2022
Illinois
1 review
0 helpful votes
Follow Jennifer C.
Unfollow Jennifer C.
Share Review
Report Review

Will buy again
June 6, 2022

I spent hours looking at my local garden centers for lemon trees this spring and could not find any in stock. My sis recommended FGTs and I decided to shop here never buying plants/trees online. My 2 Meyer lemon trees and cold hardy avocado arrived looking so healthy and boxed amazingly well! I love my trees! It's opened up a new option for me when buying plants and trees. I love it!

Date of experience: June 6, 2022
Massachusetts
3 reviews
0 helpful votes
Follow Jonathan R.
Unfollow Jonathan R.
Share Review
Report Review

So far, so good
June 6, 2022

Hard to leave a tree review this early, but we're almost 4 weeks in planting 20 Thuja Green Giants and 10 Baby Giants, and all are doing great so far. Some are taking more quickly than others, but none are dead. Hoping for the best long-term.

Date of experience: June 6, 2022
Alabama
1 review
0 helpful votes
Follow Tam U.
Unfollow Tam U.
Share Review
Report Review

Happy Planter
June 6, 2022

Luke was the best customer service specialist I have ever worked with. He was knowledgeable and patient providing me with information and techniques to care for my trees.

Date of experience: June 6, 2022
Virginia
1 review
0 helpful votes
Follow Kinga G.
Unfollow Kinga G.
Share Review
Report Review

No refund!
June 8, 2022

I got trees from you. One of them came broken. I sent the picture and I opened the claim. Few days later someone contacted me that they don't see the tree that was broken on the list. I sent again the prof of purchase and I never heard again from no one! Its been over month already.

Date of experience: June 6, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that you are not receiving our email responses! We are going to reach out via phone!

Ohio
1 review
0 helpful votes
Follow Carol R.
Unfollow Carol R.
Share Review
Report Review

Merlot redbud
June 6, 2022

The Merlot redbud tree was small, but very well packaged, very speedily shipped, and easy to plant.

Date of experience: June 6, 2022
Ohio
2 reviews
0 helpful votes
Follow Bryan V.
Unfollow Bryan V.
Share Review
Report Review

Online plant buying
June 6, 2022

I found the people helpful and courteous. Products shipped fast. Excellent customer service

Date of experience: June 6, 2022
Florida
1 review
0 helpful votes
Follow Kenneth B.
Unfollow Kenneth B.
Share Review
Report Review

Leyland
June 6, 2022

Really good packaging, healthy looking trees, easy to follow instructions, good communication with sales rep. Thank you.

Date of experience: June 6, 2022
Nevada
1 review
0 helpful votes
Follow Yvonne H.
Unfollow Yvonne H.
Share Review
Report Review

Cherry tree
June 8, 2022

The tree came dead and poor looking. It never came back to life.

Date of experience: June 6, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your tree didn’t make it! We have reached out privately to help!

Georgia
1 review
0 helpful votes
Follow Evan C.
Unfollow Evan C.
Share Review
Report Review

Thanks
June 6, 2022

I had a tree that arrived damaged. They replaced it fast and it was in great condition. I appreciate the help and recommend them to everyone! That stand behind what they say and do. The plants come well packed and look good.

Date of experience: June 5, 2022
Kentucky
1 review
0 helpful votes
Follow Robin W.
Unfollow Robin W.
Share Review
Report Review

Repeat Customer
June 6, 2022

This is the second time I've ordered. My first 2 trees came packaged great, healthy, and are thriving a year later. Ordered a second time this year and highly recommend this company.

Date of experience: June 5, 2022
Texas
1 review
0 helpful votes
Follow Grace N.
Unfollow Grace N.
Share Review
Report Review

Wonderful experience
June 6, 2022

I have ordered two tree, and received one tree that I did not order. I call the FastGrowing Trees, the customer service lady is very friendly and courteous. She told me that they will correct that and send my original order out, and allow me to keep the tree for free( the one that I did not order). I love their services, and of course they have wonderful products.

Date of experience: June 5, 2022
Michigan
1 review
0 helpful votes
Follow Jeremy X.
Unfollow Jeremy X.
Share Review
Report Review

Order with confidence
June 6, 2022

I ordered two Magnolia trees and some lavender. All items arrived promptly, were well labeled and packaged. So far, all of the plants are thriving. Even my mother in law, for whom one of the tree was purchased, is pleased. She has some gardening expertise and can be a bit of a tough customer.

Date of experience: June 5, 2022
Wyoming
1 review
0 helpful votes
Follow STACI J.
Unfollow STACI J.
Share Review
Report Review

Dying
June 8, 2022

Our trees look awful, dying not happy with these at all

Date of experience: June 5, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

New Jersey
1 review
0 helpful votes
Follow Keith Q.
Unfollow Keith Q.
Share Review
Report Review

Horrible
June 8, 2022

Horrible tres we're tiny they said if returned I would be charged restocking and gave to pay freight
They offered a minimal discount if I kept
Lesson learned will never use again.

Date of experience: June 5, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your plants weren't as large as expected! Keep in mind that we are a nursery and are selling young plants. We have pruned and cared for them so that they are ready to be nurtured by you and grow! We're glad we could discount the order to help put them more in line with what you expected