FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
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144,509 reviews

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Ohio
2 reviews
0 helpful votes
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Online plant buying
June 6, 2022

I found the people helpful and courteous. Products shipped fast. Excellent customer service

Date of experience: June 6, 2022
Florida
1 review
0 helpful votes
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Leyland
June 6, 2022

Really good packaging, healthy looking trees, easy to follow instructions, good communication with sales rep. Thank you.

Date of experience: June 6, 2022
Nevada
1 review
0 helpful votes
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Cherry tree
June 8, 2022

The tree came dead and poor looking. It never came back to life.

Date of experience: June 6, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your tree didn’t make it! We have reached out privately to help!

Georgia
1 review
0 helpful votes
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Thanks
June 6, 2022

I had a tree that arrived damaged. They replaced it fast and it was in great condition. I appreciate the help and recommend them to everyone! That stand behind what they say and do. The plants come well packed and look good.

Date of experience: June 5, 2022
Kentucky
1 review
0 helpful votes
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Repeat Customer
June 6, 2022

This is the second time I've ordered. My first 2 trees came packaged great, healthy, and are thriving a year later. Ordered a second time this year and highly recommend this company.

Date of experience: June 5, 2022
Texas
1 review
0 helpful votes
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Wonderful experience
June 6, 2022

I have ordered two tree, and received one tree that I did not order. I call the FastGrowing Trees, the customer service lady is very friendly and courteous. She told me that they will correct that and send my original order out, and allow me to keep the tree for free( the one that I did not order). I love their services, and of course they have wonderful products.

Date of experience: June 5, 2022
Michigan
1 review
0 helpful votes
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Order with confidence
June 6, 2022

I ordered two Magnolia trees and some lavender. All items arrived promptly, were well labeled and packaged. So far, all of the plants are thriving. Even my mother in law, for whom one of the tree was purchased, is pleased. She has some gardening expertise and can be a bit of a tough customer.

Date of experience: June 5, 2022
Wyoming
1 review
0 helpful votes
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Dying
June 8, 2022

Our trees look awful, dying not happy with these at all

Date of experience: June 5, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

New Jersey
1 review
0 helpful votes
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Horrible
June 8, 2022

Horrible tres we're tiny they said if returned I would be charged restocking and gave to pay freight
They offered a minimal discount if I kept
Lesson learned will never use again.

Date of experience: June 5, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your plants weren't as large as expected! Keep in mind that we are a nursery and are selling young plants. We have pruned and cared for them so that they are ready to be nurtured by you and grow! We're glad we could discount the order to help put them more in line with what you expected

New Mexico
1 review
0 helpful votes
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Great plants
June 5, 2022

Plants arrived in great shape. Packaged. Very well

Date of experience: June 5, 2022
Tennessee
1 review
0 helpful votes
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Very satisfied
June 5, 2022

Ordered my tree, it came in timely and healthy. Planted it, watered it and it looks amazing already. Has buds on it and looks like it's going to thrive.

Date of experience: June 5, 2022
Washington
1 review
0 helpful votes
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Super Happy
June 5, 2022

Great shipping and plants are better than i had hoped for.

Date of experience: June 5, 2022
Oklahoma
1 review
0 helpful votes
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Thoughtful gift
June 5, 2022

Easy but wish I could've sent a note with this gift

Date of experience: June 5, 2022
Indiana
1 review
0 helpful votes
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I bought two pink dogwood trees of the midsize which arrived healthy and were planted within 48 hours of delivery. Those two trees have adjusted nicely and I'm very pleased with them. The other three white dogwood trees I bought in the same order however are struggling at best. They were the smallest size available (due primarily to the cost savings that day). I did not purchase the extended warranty on any of the five items which in hindsight was my mistake. I quickly transplanted the white dogwoods to pots with fresh potting soil, watering every other day and stakes to keep them upright, but they have not flourished as expected. I've already lost one and the other two are nearly gone. It was my hope I could nurture the smaller trees until they matured a bit and then plant them, but I'll probably need to find replacements.

Date of experience: June 5, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your white dogwoods are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Pennsylvania
1 review
0 helpful votes
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Forsythia just as expected
June 5, 2022

Got the plants in great shape and good size. Now if only I can get the deer to stop eating them.

Date of experience: June 5, 2022
Rhode Island
1 review
0 helpful votes
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Shipping took more than a week, with FedEx showing multiple delays

Date of experience: June 5, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plants upon arrival! We are reaching out to get some photos so we can assist you further!

Washington
1 review
0 helpful votes
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Blue spruce and maple.
June 8, 2022

They all died. I will not purchase trees o line again

Date of experience: June 5, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your trees didn’t make it! We have reached out privately to help!

Michigan
2 reviews
0 helpful votes
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Shipping materials
June 5, 2022

Great packaging and shipping and good prices and selection

Date of experience: June 5, 2022
Montana
1 review
0 helpful votes
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I am very conscious of the depth the trees should be planted, Might be overly concerned, that said I would like clear concise information for the planting depth.

Date of experience: June 5, 2022
Nebraska
1 review
0 helpful votes
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So far so good!
June 5, 2022

Found the trees I was looking for! Showed up quickly. One was great, one lost all its leaves :( We planted both on a hot day, had lots of wind of course! About two weeks later they are both growing lots of new leaves! I think they will be wonderful!

Date of experience: June 5, 2022