FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,959 reviews

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Florida
3 reviews
0 helpful votes
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I've purchased all my palms, scrubs, fruit plants from this site and they all are thriving. The best part is having them delivered right to my door.

Date of experience: June 6, 2022
Oregon
1 review
0 helpful votes
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We bought two cherry trees at a cost of over $200.00. FastGrowingTrees ships by the slowest shipping imaginable: FedEx Ground. Carrier pigeon would have been quicker. It took10 days for them to get here. The trees arrived and they were literally cooked. Leaves black, brown and crispy. The leaves literally crumbled in your hand. Okay. Fine. We'll try again. They shipped two new trees. I expressed concern that IMHO shipping by FedEX Ground is THE WORST method of shipping in my experience, especially for something that is supposed to arrive ALIVE. FastGrowingTrees went ahead and used FedEX anyway, and guess what? 8 days later we received a similar issue. Albeit not as bad, but still bad. Once again the trees were cooked. They look really bad. We had hoped to get the trees in the ground while our landscaper is here finishing a project. Obviously that didn't happen. We did look around locally for Cherry trees and came up empty handed. I am going to do a wider search. I bought on-line because we simply do not have any extra time. I thought this would be convient. I am just unhappy that FastGrowingTrees could not or would not use a different shipping company. Finally, I learned a lession: NEVER, EVER buy live trees on-line. It's a waste of time and a cause of frustration. BTW, we did get a full refund, but this was a huge disappointment.

Date of experience: June 6, 2022
Massachusetts
1 review
0 helpful votes
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Tree Project
June 6, 2022

We have purchased several trees for this area we planted the trees and they have always died. The trees were purchased are doing very well. The arrived looking very healthy.

Date of experience: June 6, 2022
Texas
2 reviews
0 helpful votes
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Watch where they deliver...
June 6, 2022

The tree was healthy and is happy in its new home. If FedEx had delivered where it was supposed to, the experience would have been perfect.

Date of experience: June 6, 2022
New York
1 review
0 helpful votes
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Request Number 1283178
June 6, 2022

Love the website. I have always had great success w/ the products. However, I received a rose w my last order that did not appear to be in great shape when it arrived. But I have seen so many plants bounce back- it was not overly concerning. However, it has deteriorated very quickly and is dead or nearly dead. I wrote to them on May 30th and received the confirmation that my request was received- but I have still not heard back. All of the other plants that came in are doing great.

Date of experience: June 6, 2022
New Hampshire
1 review
0 helpful votes
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Dogwood
June 6, 2022

The tree came in great shape and well rooted so fingers crossed it will grow into a beautiful tree to honor our mother.

Date of experience: June 6, 2022
New York
1 review
0 helpful votes
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The ordering process was very easy and the trees arrived in perfect condition.

Date of experience: June 6, 2022
Texas
1 review
0 helpful votes
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Hopeful it may survive
June 8, 2022

I recently moved homes and was unable to take my mature, established wisteria vine with me. So, I ordered this online to start a new one. I am still hopeful that this one will survive, but there's still no sign of any growth or potential blooms.

Date of experience: June 6, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your wisteria! We are reaching out to get some photos so we can assist you further!

Pennsylvania
1 review
0 helpful votes
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A fedex problem
June 6, 2022

Package 1 of 2 was delivered on time and everything was fine. Box 2 of 2, which was loaded on the same day by fedex, wasn't delivered until two days later. Those two days or warehouse/truck/handling resulted in a completely dead strawberry plant and a dogwood tree that might not make it.

Date of experience: June 6, 2022
Illinois
1 review
0 helpful votes
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Will buy again
June 6, 2022

I spent hours looking at my local garden centers for lemon trees this spring and could not find any in stock. My sis recommended FGTs and I decided to shop here never buying plants/trees online. My 2 Meyer lemon trees and cold hardy avocado arrived looking so healthy and boxed amazingly well! I love my trees! It's opened up a new option for me when buying plants and trees. I love it!

Date of experience: June 6, 2022
Massachusetts
3 reviews
0 helpful votes
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So far, so good
June 6, 2022

Hard to leave a tree review this early, but we're almost 4 weeks in planting 20 Thuja Green Giants and 10 Baby Giants, and all are doing great so far. Some are taking more quickly than others, but none are dead. Hoping for the best long-term.

Date of experience: June 6, 2022
Alabama
1 review
0 helpful votes
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Happy Planter
June 6, 2022

Luke was the best customer service specialist I have ever worked with. He was knowledgeable and patient providing me with information and techniques to care for my trees.

Date of experience: June 6, 2022
Virginia
1 review
0 helpful votes
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No refund!
June 8, 2022

I got trees from you. One of them came broken. I sent the picture and I opened the claim. Few days later someone contacted me that they don't see the tree that was broken on the list. I sent again the prof of purchase and I never heard again from no one! Its been over month already.

Date of experience: June 6, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that you are not receiving our email responses! We are going to reach out via phone!

Ohio
1 review
0 helpful votes
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Merlot redbud
June 6, 2022

The Merlot redbud tree was small, but very well packaged, very speedily shipped, and easy to plant.

Date of experience: June 6, 2022
Ohio
2 reviews
0 helpful votes
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Online plant buying
June 6, 2022

I found the people helpful and courteous. Products shipped fast. Excellent customer service

Date of experience: June 6, 2022
Florida
1 review
0 helpful votes
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Leyland
June 6, 2022

Really good packaging, healthy looking trees, easy to follow instructions, good communication with sales rep. Thank you.

Date of experience: June 6, 2022
Nevada
1 review
0 helpful votes
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Cherry tree
June 8, 2022

The tree came dead and poor looking. It never came back to life.

Date of experience: June 6, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your tree didn’t make it! We have reached out privately to help!

Georgia
1 review
0 helpful votes
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Thanks
June 6, 2022

I had a tree that arrived damaged. They replaced it fast and it was in great condition. I appreciate the help and recommend them to everyone! That stand behind what they say and do. The plants come well packed and look good.

Date of experience: June 5, 2022
Kentucky
1 review
0 helpful votes
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Repeat Customer
June 6, 2022

This is the second time I've ordered. My first 2 trees came packaged great, healthy, and are thriving a year later. Ordered a second time this year and highly recommend this company.

Date of experience: June 5, 2022
Texas
1 review
0 helpful votes
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Wonderful experience
June 6, 2022

I have ordered two tree, and received one tree that I did not order. I call the FastGrowing Trees, the customer service lady is very friendly and courteous. She told me that they will correct that and send my original order out, and allow me to keep the tree for free( the one that I did not order). I love their services, and of course they have wonderful products.

Date of experience: June 5, 2022