FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

144,630 reviews

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
Follow Mike H.
Unfollow Mike H.
Share Review
Report Review

Customer service
June 10, 2022

Great communication with customer service. Unfortunately our first tree we received didn't make it but within a couple weeks and a couple pictures they replaced our tree

Date of experience: June 9, 2022
Oregon
1 review
0 helpful votes
Follow Brin L.
Unfollow Brin L.
Share Review
Report Review

Happy with one out of four plants
June 14, 2022

I was thrilled with one of my four plants, other three plants of the same variety came almost completely dead. I understand the risk of sending plants in the mail, but this was beyond acceptable leaf loss from travel.

Date of experience: June 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Tennessee
2 reviews
0 helpful votes
Follow Mark J.
Unfollow Mark J.
Share Review
Report Review

Trees not doing well.
June 14, 2022

The two cherry trees arrived in what looked like good shape, healthy. I followed the directions and planted them in garden soil within a day. After watering, they appear to go into shock and drop all their leaves within a few days. Not sure if they re still viable.

Date of experience: June 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

Washington
1 review
0 helpful votes
Follow James C.
Unfollow James C.
Share Review
Report Review

Keep trying
June 9, 2022

The dogwood I ordered was quite delayed in transit and died (not surprised when I unpacked it). I was sent a replacement which was obviously delayed in transit and looked a little better, but did not expect it to survive. The second replacement was also delayed, but looked much better and It has improved to little doubt of surviving. I am pleased with the last tree and the concern of customer service. The fault is with the shipper.
Trying to bring the first replacement back to life.

Date of experience: June 9, 2022
California
1 review
0 helpful votes
Follow Judy T.
Unfollow Judy T.
Share Review
Report Review

Arrived smashed.
June 14, 2022

First order arrived late and with 2 DEAD PLANTS. This replacement was also late and the black eyed susan plant was dead SMASHED AND ALL THE LEAVES BLACK AND NOT CONNECTED TO A PLANT.

Date of experience: June 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your replacements arrived in poor condition as well! We have reached out privately to help!

Missouri
1 review
0 helpful votes
Follow Lori G.
Unfollow Lori G.
Share Review
Report Review

Healthy trees
June 9, 2022

Trees were well packed and arrived in excellent condition. Minimal drooping leaves in the first few days that perked up fast with no leaves falling off due to shock, not one. New growth emerged in about two weeks and they all continue to be healthy to this day. Definitely exceeded my expectations. I have ordered from them again with same results. Highly recommend.

Date of experience: June 9, 2022
Oregon
1 review
0 helpful votes
Follow Sandra Z.
Unfollow Sandra Z.
Share Review
Report Review

Raspberry Bush Replacement
June 9, 2022

The first bush arrived in bad condition. I called and they immediately sent a really beautiful replacement. I think the first one had been damaged in shipping.

Date of experience: June 9, 2022
New York
1 review
0 helpful votes
Follow Bruce E.
Unfollow Bruce E.
Share Review
Report Review

Peach Trees
June 9, 2022

Very easy to order. I made a mistake when ordering and didn't catch it until I placed the order. The very nice and friendly lady that helped me resolve my mistake was so great.

Date of experience: June 9, 2022
Colorado
1 review
0 helpful votes
Follow Diane U.
Unfollow Diane U.
Share Review
Report Review

Great experience!
June 9, 2022

I had a great experience with Fast growing trees. I bought some trees last year with a warranty and a couple them died. I talked to someone on a live chat and told them about my trees dying and with in 15 minutes I had my new trees ordered.

Date of experience: June 9, 2022
Massachusetts
1 review
0 helpful votes
Follow Mona S.
Unfollow Mona S.
Share Review
Report Review

Great plants!
June 9, 2022

Plants came as stated in a timely fashion. Healthy plants packaged really well and protected.

Date of experience: June 9, 2022
Massachusetts
2 reviews
0 helpful votes
Follow Kara E.
Unfollow Kara E.
Share Review
Report Review

Great company
June 9, 2022

I found exactly what I was looking for and more for a really good price especially since they were on sale. They shipped extremely fast and my plants came in perfect condition. Couldn't be happier

Date of experience: June 9, 2022
West Virginia
1 review
0 helpful votes
Follow Beatrice F.
Unfollow Beatrice F.
Share Review
Report Review

Replacement of damaged tree
June 9, 2022

A tree arrived damaged. I called, and they asked me to send pictures. They immediately replaced the tree! Very fast response to the problem! Would highly recommend and will buy again.

Date of experience: June 9, 2022
Illinois
1 review
0 helpful votes
Follow NINA W.
Unfollow NINA W.
Share Review
Report Review

Great looking plant.
June 9, 2022

Strong and healthy plants. A little high on the shipping

Date of experience: June 9, 2022
Idaho
1 review
0 helpful votes
Follow Brenda R.
Unfollow Brenda R.
Share Review
Report Review

Terrible quality
June 14, 2022

First shipment of dead plants was replaced with plants that are suffering and broken. I will never buy from this company again. A waste of money.

Date of experience: June 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your replacements are also in bad condition! We have reached out privately!

California
1 review
0 helpful votes
Follow Robert V.
Unfollow Robert V.
Share Review
Report Review

I have had a great experience dealing with your coming

Date of experience: June 9, 2022
North Carolina
1 review
0 helpful votes
Follow Teresa D.
Unfollow Teresa D.
Share Review
Report Review

Easy to order. Beautiful products! Loved the experience!

Date of experience: June 9, 2022
Pennsylvania
2 reviews
0 helpful votes
Follow John N.
Unfollow John N.
Share Review
Report Review

Fast Ship - Healthy Plants
June 9, 2022

Ordered from the website and did not need customer support. Plants arrived as described. They were healthy and vibrant. I placed them in the ground per the instructions and so far they are thriving.

Date of experience: June 9, 2022
Florida
1 review
0 helpful votes
Follow GREGORY I.
Unfollow GREGORY I.
Share Review
Report Review

Amazing customer service.
June 14, 2022

I ordered 3 avocado trees. Two of them came in one box. Fedex had no idea what was in the box. One tree had it top broken, more leaves in the box than on the tree. Made a call and sent some pictures, no problem a new tree was on its way. Had a single tree get lost in shipping, made a call and had a replacement on the way.
I've had my trees for about 2 weeks now, I repotted to larger pots and new growth is visable daily.

Date of experience: June 9, 2022
Louisiana
1 review
0 helpful votes
Follow William U.
Unfollow William U.
Share Review
Report Review

Great Products
June 9, 2022

My orders were received quickly, well packed and were healthy plants.

Date of experience: June 9, 2022
New York
1 review
0 helpful votes
Follow James J.
Unfollow James J.
Share Review
Report Review

Very Healthy Plants
June 9, 2022

I purchased Nellie Stevens Holly received them in a few days! The packaging was amazing they were in excellent condition. I planted immediately they are in the ground 2 weeks and growing!

Date of experience: June 9, 2022