Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I planted the tree the day I got it. Planted it 2 and a half weeks ago and no life at all
The tree died in 4 days. We watered and put on porch... so disappointed.
We are so sorry that your tree didn’t make it! We have reached out privately to help!
Great company and customer service. A pleasure to do business with and amazing plants.
They are very caring and keep in touch with you if you have any problem to make sure everything is alright. They also are very easy to get a hold of to talk or ask questions to.
Double boxes seem to get folded and breaks trees damaging them
We're so sorry that your replacements also arrived damaged! We have reached out privately!
I ordered a blue Wisteria from Fast Growing Trees, my first purchase from this company. I was a little reluctant to order because past experiences with other vendors had been disappointing (plants much smaller than what their site suggested, plants in poor condition...). I was pleasantly surprised by the good size of the plant, the quality of the plant, how well it was packaged and how fast I received it.
Great experience. I will definitively buy again and recommend FastGrowingTrees to friends.
Promptly delivered and very well packaged. Perfect condition when it arrived.
Received what I ordered in a quick manner and exactly what I ordered. Thank you!
My tree was sent in a timely manner. It was packed with great care to protect the tree. The tree was in excellent condition! Great instructions on planting. I would recommend this company highly.
I ordered a Carolina Sweetheart Redbud. It arrived in just a few days, packaged perfectly, and in great condition. After planting, it did not skip a beat. I will definitely be ordering again.
Bought ten 1-2 ft plants. Good price and they were delivered very fast. I had only one that looked a little off color. Overall good experience. Just have to wait to see if they thrive.
We made 4 tree orders from FGT's and some were great. Others, like the Thuja Green Giants were ordered to be 1 to 2 foot, and all were 10" to 12", I also never got my Japanese Maple that was to come with first order, and my Rainier Cherry showed up looking mildew and found out was a fungus that spread to other fruit trees I've been treating now. Their customer service and shipping was great.
We're very sorry for the issues with your previous orders! We have reached out privately to see how we can help!
I received my Carolina Jasmine and it was about 3 feet tall. The packaging was perfect and the tree arrived in great shape and ready to plant. I have now planted it against an arbor and it has already started to cling to it's new home. There are no flowers yet but this is to be expected. I have watered, fertilized and it has sun for at least 6 hours so it will bloom in time! I have already purchased another tree from FastGrowing Trees for a wedding gift for friends and they love their new tree. Another winner in the books! I highly recommend this company and will be back for more.
The trees arrived badly broken. After transplanting lost all their leaves. Trying to nurse them back
We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!
My tree never really broke dormancy after planting except for a bud 10 inches from the ground. This was a 5-6 foot tree. It appeared dead above that bud. I called customer service and sent photos at their request. About an hour later I got a notification that a replacement tree was shipped. It arrived dehydrated and stressed, with three or four broken branches, but it's in the ground and perking up nicely. I will definitely order from this company again.
I had a wonderful experience buying trees from FastGrowingTrees.com. The trees were delivered promptly and it perfect condition. I would definitely buys trees from them again!
Very easy to order. Enjoyed the thorough description of the plant I ordered.
We got 2 shipments totaling 23 Thuja green giants, 2 apple trees, a blueberry bush, and a raspberry bush along with a complimentary Japanese Maple. All were packaged well and in good shape upon delivery. They were all planted within the next week and are thriving.
Ordered a large 5-6 ft Emperor Japanese Maple as it would fit the location perfectly. Received a Bloodgood Japanese Maple. Contacted customer service about the issue. They resent another tree... well, this one was another Bloodgood! You would think they would double or triple check this before shipping due to the error the first time. We ended up purchasing an Emperor locally and gave away 2 Bloodgood maples...
We're so sorry that the replacement tree was also incorrect! We are happy to make this right and have reached out privately!
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.


We are so sorry that your tree didn’t make it! We have reached out privately to help!