FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
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144,630 reviews

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Colorado
1 review
0 helpful votes
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Warranty trees
June 21, 2022

All trees showed up dead or were dying.
I believe because I did not buy the one year warranty

Date of experience: June 19, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Maryland
1 review
0 helpful votes
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Great service
June 19, 2022

Very easy, arrived quick, and great customer service.

Date of experience: June 19, 2022
Mississippi
1 review
0 helpful votes
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Banana Tree
June 19, 2022

Easy website to use. Very quick delivery. Banana very healthy and growing good!

Date of experience: June 19, 2022
Georgia
1 review
0 helpful votes
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Didn't get what they showed
June 21, 2022

My tree looked nothing like all the photos and even pics others posted. When I called they said I could train the tree…really? Whole reason I bought from you was the tree would look as I expected. Wasted $100. Said I wanted ti exchange but they really didn't want to do anything for me.

Date of experience: June 19, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your olive tree is not what you had expected! We have reached out privately to help with this!

Colorado
1 review
0 helpful votes
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Great tree! It's growing well!
June 19, 2022

Excellent products. Great value. Got the tree. It was in great shape. Planted and is thriving well.

Date of experience: June 19, 2022
New York
1 review
0 helpful votes
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Fat albert blue spruce not doing well
June 21, 2022

Purchased this for my mother. It arrived already shedding. Waited until the frost was gone to plant it. Changed its pot as i figured must be growing. (However tossed out christmas trees have been greener in the spring then this guy) believe he is is dead or dying. Wish i had just spent extra and bought local. (Wanted something smaller) so i ordered from fast growing trees. Too bad.

Date of experience: June 19, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

New York
1 review
0 helpful votes
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Very happy customer
June 19, 2022

I am extremely happy with the plants I received. I planted them and they are growing well. The customer service was excellent.

Date of experience: June 19, 2022
Utah
1 review
0 helpful votes
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Arrived Dead
June 21, 2022

I was so excited for my tree but it came 3-4 days late and it was dead. I've tried contacting them and they won't respond. It wasn't cheap either and was expecting a better experience

Date of experience: June 19, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your tree arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

Michigan
1 review
0 helpful votes
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Perfect from start to finish. Very easy to work with website

Date of experience: June 19, 2022
Georgia
1 review
0 helpful votes
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Excellent customer service
June 19, 2022

I had ordered several cherry trees. The order shipped fast and tracking was provided. Sadly the boxes were damaged during shipping and the trees had to be replaced. Customer care was right on top of it. A quick call and a few days later, another shipment arrived.
We couldn't be happier with the quality and professionalism of the entire staff.
They truly are professionals.
We look forward to adding additional fruit trees very soon and will be staying with "Fast growing trees" for All our future additions.
Thanks to all of you and your great products

Date of experience: June 19, 2022
Texas
1 review
0 helpful votes
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Awesome selection! Great offers!
June 19, 2022

It was great, I order my trees and received them within a couple of days.

Date of experience: June 19, 2022
California
2 reviews
0 helpful votes
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I cannot believe this tree was delivered practically dead and in less than two days to tree is like completely dead all the leaves are just dead. Horrible

Date of experience: June 19, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Ohio
1 review
0 helpful votes
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Wait and see
June 19, 2022

Ordered two dogwood trees, one was much smaller than the other despite about the same price. Replanted, and I am hopeful they will survive. Wait and see at this point. Plants arrived on time.

Date of experience: June 19, 2022
Florida
1 review
0 helpful votes
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Great Trees
June 19, 2022

Reasonable, reliable, my fig tree is growing and looking happy.

Date of experience: June 19, 2022
Illinois
1 review
0 helpful votes
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Missing tree
June 19, 2022

Received 2 out of the 3 trees I ordered. Made phone call and was shipped the 3rd right away.

Date of experience: June 19, 2022
Idaho
1 review
0 helpful votes
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Some damage during shipping
June 21, 2022

My plants arrived and were packed very well, but unfortunately 2 of the containers were cracked and one of my Camilla's main stem broke off. The free lavender plant that came with my order was just about dead on arrival. After watering it and trying to revive it, it just couldn't make the journey. I think the damage was due to the shipping, and not the company packing process. The box it all came in seemed a bit roughed up. Overall I'm still happy with my purchase and I'd probably order from them again.

Date of experience: June 19, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry to hear how your plants arrived! We reached out privately to ensure there are no concerns with them!

Pennsylvania
1 review
0 helpful votes
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Tree is still alive.
June 19, 2022

Tree shipped on time and had new growth on it. So far so good.

Date of experience: June 18, 2022
California
1 review
0 helpful votes
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Peanut butter tree
July 19, 2022

The tree came a bit unhealthy. The leave were dry and a bit wore out. Hopefully, with all the nutrition it will be alive once again

Date of experience: June 18, 2022
Minnesota
1 review
0 helpful votes
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One raspberry plant arrived pretty much dead. Still planted but still dead.

Date of experience: June 18, 2022
Texas
1 review
0 helpful votes
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Dead trees
June 21, 2022

My two trees arrived with most of the soil in each container out of the container. One tree had a cardboard piece to try and stop the soil loss but it was broken free. Either the packing was poor or the FedEx handling was extremely bad. I can't say which was the problem but my expensive trees are dead. I called and was told to wait until the 21st and call again. So, I loose growing time and am not sure what they will do. We will see as it's only a couple of days away.

Date of experience: June 18, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We’re so sorry to hear how your plants arrive! It’s very common for plants that are shipped to arrive like this but they typically begin pushing out new growth in just a few weeks. Keep us posted and we’ll make it right if they do not bounce back!