FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,802 reviews

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California
1 review
0 helpful votes
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Excellent Value
June 20, 2022

I purchased a 4' - 5' Bloodgood Japanese Maple, and it arrived within two days. It was 5' tall and came in a cardboard box as advertised. Instructions were provided, and I followed them to a 'T' as I planted it in our back yard. It's still alive and appears to be healthy. Very satisfied.

Date of experience: June 20, 2022
North Carolina
1 review
0 helpful votes
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The experience was fantastic all of the trees were planted and look great. The only issue that I had was that the free Lavender did not make it, I put it in a larger container with new potting soil and it never made it.

Date of experience: June 20, 2022
Minnesota
1 review
0 helpful votes
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Missing information
June 21, 2022

The tree I received had wilting leaves and was suffering. I planted it anyway hoping it can spring back. I had also purchased the everbearing strawberry plant and was to get the lavender plant as a gift. I wasn't in anyway informed those two plants would b included in the same box as the tree. Consequently, I kept waiting for them to arrive. Ut was 4 days later I noticed a couple of smaller boxes with a symbol in the sides. I had originally thought they were just supporting the tree. I picked them both up and discovered both plants. They were dead of course. Notice should have been placed inside with the tree to alert me to the plants also in the box. Disappointed.

Date of experience: June 20, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your plants didn’t make it! We have reached out privately to help!

Iowa
1 review
0 helpful votes
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Excellent customer service
June 20, 2022

Due to the circumstances, my trees aren't doing well, however, I am always happy with extraordinary customer service I get from FGT. They are very empathy and understanding. I definitely will have long business with them. Thank you!

Date of experience: June 20, 2022
Montana
2 reviews
0 helpful votes
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Great. We'll purchase more items again in the future

Date of experience: June 20, 2022
Illinois
1 review
0 helpful votes
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Plant
June 21, 2022

Disappointed, nothing like the picture on the website

Date of experience: June 20, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your order wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Mississippi
3 reviews
0 helpful votes
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Great Service
June 20, 2022

Hello,
I have had the pleasure of doing business with Fast Growing Trees on several occasions.
Always very helpful and quality plants delivered on time.

Sue

Date of experience: June 20, 2022
Massachusetts
1 review
0 helpful votes
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Great products!
June 20, 2022

The website was very easy to navigate. Plants arrived on time and look great.

Date of experience: June 20, 2022
Pennsylvania
1 review
0 helpful votes
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I measured the trees they were both 1 1/2 high and the leaves were falling off, the plant was dried out. Lesson learned, I will never buy plants fron your company again.

Date of experience: June 20, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your trees were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Maryland
1 review
0 helpful votes
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I reported it to fast growing trees but no response.

Date of experience: June 20, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about the concerns with your tree and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

Tennessee
1 review
0 helpful votes
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New landscape plants
June 20, 2022

Overall, it was good. Ordering was easy, shipped quickly. I have an issue with how the forsythia were packaged. Two plants were in one long box. The large pots they were in were at opposite sides of the box, and when handled during shipping the plants broke off a number of branches as they crushed each other. They survived and have recovered well. Please, guys, 1 plant per box please.

Date of experience: June 20, 2022
Virginia
1 review
0 helpful votes
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Good quality
June 20, 2022

Easy to order. Great delivery time frame. Great packaging. Healthy plants

Date of experience: June 20, 2022
Texas
1 review
0 helpful votes
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Weeping Willow
June 20, 2022

Received tree from Fast Grow that died. They took care of it right away. They shipped it out and it was in time for the memorial for my Wife

Date of experience: June 20, 2022
Wyoming
2 reviews
0 helpful votes
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We spent nearly $700 on our order. For $700 we got a small bag of fertilizer and 6 pathetic looking, very small, barely alive plants. Not AT ALL what we were expecting. We are very, very disappointed.

Date of experience: June 20, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your trees were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

New Hampshire
2 reviews
0 helpful votes
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Ok not the best but not the worst
June 21, 2022

The trees and flowers arrived rather distressed and frankly I have used website plant ordering before the packaging seriously lacked especially the roses and Japanese maple. I was able to save the plants but if you don't have a great green thumb it won't happen.

Date of experience: June 20, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have reached out privately!

Colorado
1 review
0 helpful votes
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Redbud Tree
June 20, 2022

The Rebud tree I ordered was delivered in May in beautiful condition. I planted it as soon as I got it and followed the instructions that were provided. So far, it's doing great. My experience with the last 2 redbuds I got from different sources were not successful so I'm hoping this one will survive the Colorado winter.

Date of experience: June 20, 2022
Texas
1 review
0 helpful votes
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Italian Cypress
June 20, 2022

Great experience with Ken on the purchase of 34 Italian Cypress (3'-4'). They arrived and were planted immediately. So far doing well!

Date of experience: June 20, 2022
Tennessee
1 review
0 helpful votes
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Trees died in a week
June 21, 2022

Ordered a cherry tree to go with the dozen other fruit trees (including a cherry) that we have that are doing well. It looked great on arrival, but lived about a week after planting. Contacted customer service and they were great. They sent me out a replacement right away that came in looking good.

Again though, it didn't live a week. Now I've got 2 sticks that cost me over $100. I haven't asked for another replacement, I just won't buy from them again.

Date of experience: June 20, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your replacement didn't make it! We have reached out privately!

Pennsylvania
1 review
0 helpful votes
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Enhancing the property
June 20, 2022

Very professional and knowledgeable... prices and shipping prices are very good

Date of experience: June 20, 2022
New Jersey
1 review
0 helpful votes
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Trees/plants
June 20, 2022

Very satisfied, really impressed with the way they ship.

Date of experience: June 20, 2022