FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,798 reviews

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California
1 review
0 helpful votes
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The sad Meyer lemon tree
July 3, 2022

I purchased a few trees for my new house. Being a person that moved to zone 6 from zone 9. I was surprised at to what trees I loved in zone 9 can "survive" in zone 6. I purchased a crepe Myrtle and planted in the ground. Also purchased a meyer lemon. When it arrived the lemon tree was broken in half. I planted in a pot to bring in during the winter. I called fastttees and said I got half a tree! They shipped a new one free. Now I have a small lemon tree and another full sized. I let you know if I get lemons.

Date of experience: July 3, 2022
Kentucky
1 review
0 helpful votes
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Best purchase ever!
July 3, 2022

The tree arrived in fantastic condition, packed very carefully and shipped very quickly. Instructions were included and the tree is beautiful. I highly recommend FastGrowingTrees.com!

Date of experience: July 3, 2022
Georgia
1 review
0 helpful votes
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All trees that have been purchased have met or exceeded expectations. One raspberry plant that we ordered arrived damaged. Customer service was quick to respond and fix my problem beyond my satisfaction.

Date of experience: July 3, 2022
Illinois
3 reviews
0 helpful votes
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Rose tree
July 3, 2022

Tree looked a little weary when I received. Planted and fertilized. Dropped some leaves and all the blooms. Watering regularly. I believe it has somewhat stabilized. Continuing to monitor.

Date of experience: July 3, 2022
North Dakota
1 review
0 helpful votes
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Our Tree
July 3, 2022

Came just as straight as an arrow and had full leaves on it already... just beautiful! I am so in love with this tree... I already had posted and added a picture of our tree on here before this came...

Date of experience: July 2, 2022
Oregon
1 review
0 helpful votes
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Little ollies
July 3, 2022

We ordered 2 dwarf ollies for our new home. Looked so good, that we ordered 2 more for big pots on our pool deck. Everything has been packed well and has arrived in good shape.

Date of experience: July 2, 2022
Colorado
1 review
0 helpful votes
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Service
July 3, 2022

Service excellent and great pricing. Fast shipping.

Date of experience: July 2, 2022
Nebraska
3 reviews
0 helpful votes
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Peaches the 2nd year!
July 3, 2022

We ordered a fast growing peach tree and were shocked to see a peach the 2nd season. The third season (2022) we have over 50 peaches! None are large enough to eat yet but can't wait to see what happens next year. We are very happy with our purchase.

Date of experience: July 2, 2022
Pennsylvania
1 review
0 helpful votes
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Replacement apricot tree
July 3, 2022

The customer service is friendly and professional. He knows what he is doing.

Date of experience: July 2, 2022
New York
1 review
0 helpful votes
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Tree
July 3, 2022

Tree came through looking very healthy. Presently it is planted and doing well. Thank you fast growing Trees!

Date of experience: July 2, 2022
Wisconsin
1 review
0 helpful votes
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Pleased buyer
July 3, 2022

Item arrived quickly and ready to be planted. It is very healthy and grown 3 inches since planting.

Date of experience: July 2, 2022
California
1 review
0 helpful votes
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Great condition!
July 3, 2022

I've ordered plants from other sites before but this was the best outcome yet. When I opened the box, the leaves were slightly wilted (who wouldn't be?) but a good watering perked them right up. I planted the crepe myrtle right away and it's looking perfect. It never went into shock. I will definitely shop here again!

Date of experience: July 2, 2022
Colorado
1 review
0 helpful votes
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Satisfactory buying experience.
July 2, 2022

Plants are in good condition and in good packaging on arrival. Staff are very friendly and helpful in answering concerns and solving problems.

Date of experience: July 2, 2022
California
1 review
0 helpful votes
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Dead upon arrival
July 11, 2022

Tree arrived with brown, wilted leaves. Completely dead a couple days later. Warranty doesn't cover shipping so not worth getting store credit when shipping is more than the tree. Really bummed to have wasted that money on my husband's father's day gift.

Date of experience: July 2, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived and that it hasn't recovered! We have a 30 day guarantee on our plants so please let us know right away and attach a photo of the tree so we can help!

California
1 review
0 helpful votes
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Quality Guaranteed
July 2, 2022

I placed an order of clematis armandii to be shipped to CA. The plant couldn't take the 6 day journey in the mail and arrived half dead. I immediately emailed the company with pics and they sent a prompt replacement. However the same thing happened twice more so the company quickly refunded FULLY. I had purchased the warranty for extra protection but they informed me they would have replaced it anyway under their " Alive and thrive" ( or something like that) guarantee on any order. Very happy with the prompt and honest service.
- Brittney U.

Date of experience: July 2, 2022
Minnesota
1 review
0 helpful votes
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Excellent service
July 2, 2022

Told me upfront what was available and shipped quickly

Date of experience: July 2, 2022
Washington
4 reviews
10 helpful votes
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Disappointing
July 11, 2022

I paid $109 for a clementine tree. Their website showed a picture of a cute little tree with several branches and fruit. I didn't expect fruit on the tree I received, but I did expect it to have branches like the one in the picture. How disappointing to get a "tree" that had no branches at all!

The other trees I ordered were, of course, not as pretty as pictured on the website, but my expectation is that they will perk up when I water and repot them.

Customer support did reach out to me after I complained on their website. I appreciate their courtesy. I still think that pictures on the website should reflect what the customer will actually receive, not an aspiration of what the tree might look like someday.

Date of experience: July 2, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We have reached out privately to help!

California
1 review
0 helpful votes
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5 tree order
July 2, 2022

Trees were limp when they arrived. Now they are dead

Date of experience: July 2, 2022
Minnesota
1 review
0 helpful votes
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FedEx kills the plants
July 11, 2022

FedEx always delays my orders and kills the plants so the only solution I can see is to no longer shop with your company

Date of experience: July 2, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your replacement was also delayed! We have reached out privately to help!

Colorado
1 review
0 helpful votes
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A+ company
July 2, 2022

We ordered eight fruit trees. The shipper damaged four of them. Per our request, two were replaced and two refunded. So nice to deal with.

Date of experience: July 2, 2022