FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

144,630 reviews

We monitor reviews for authenticity

Alabama
2 reviews
0 helpful votes
Follow Ricardo N.
Unfollow Ricardo N.
Share Review
Report Review

Amazing
July 2, 2022

Received plants and aMAZING, IT LOOKS BETTER THAN IF I WERE TO BUY THEM AT THE LOCAL NURSERY. GREEN, HEALTHLY AND PROMPTLY RECIEVED. True in every word. Used there recommended root starter and fertilizer and been watering every other day and trees look green and looks like they going to grow!. Highly recommended and I reorder some additional trees. If you baby them they will stay the way it was received

Date of experience: July 1, 2022
New York
4 reviews
0 helpful votes
Follow Lars A.
Unfollow Lars A.
Share Review
Report Review

Good selection. Good prices. Fast shipping. Well packaged. Healthy plants. Site is easy to use.

Date of experience: July 1, 2022
New York
1 review
0 helpful votes
Follow Howard N.
Unfollow Howard N.
Share Review
Report Review

You are on a high pedestal!
July 1, 2022

Your company is a very serious, honest and reputable entity to do bussines with.
I have high respects and thanks to the stuff.
Please continue, and you will reach your goals.

Thank you for your professionalism. Howard

Date of experience: July 1, 2022
Washington
1 review
0 helpful votes
Follow Gregory N.
Unfollow Gregory N.
Share Review
Report Review

Tree order
July 1, 2022

Website is quick and easy to use. Product arrived in good condition and ready to plant. Trees are doing well.

Date of experience: July 1, 2022
Washington
1 review
1 helpful vote
Follow Susana B.
Unfollow Susana B.
Share Review
Report Review

The plant was quite damaged through shipping. It came with quite a few brown spots too. I think it's better to take time and make a trip to your local nursery and just get a healthy plant.

Date of experience: July 1, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plant upon arrival! We are reaching out to get some photos so we can assist you further!

Florida
2 reviews
2 helpful votes
Follow Carl H.
Unfollow Carl H.
Share Review
Report Review

Healthy Jacaranda Tree
July 1, 2022

I ordered and received a jacaranda tree. It was packed well for shipping and arrived healthy. Thank you.

Date of experience: July 1, 2022
North Carolina
1 review
0 helpful votes
Follow addison M.
Unfollow addison M.
Share Review
Report Review

Miss Kim lilac shrub
July 1, 2022

It was delivered quickly and looked very healthy, and after two weeks began showing new growth definitely would by again

Date of experience: July 1, 2022
Pennsylvania
1 review
0 helpful votes
Follow Brandon B.
Unfollow Brandon B.
Share Review
Report Review

I ordered a raspberry bush, when i recieved it, half of it was dead, and the other half was half eaten by bugs. Unsure if it will be able to survive, but I guess I'll find out

Date of experience: July 1, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your raspberry bush arrived! We have sent a private message to get some photos so we can take a look and help out!

Iowa
1 review
0 helpful votes
Follow Kent C.
Unfollow Kent C.
Share Review
Report Review

Great customer service
July 1, 2022

Ordered two creeping Junipers. Shipped and arrived fast. Unfortunately, one of the plants was severely damaged in shipment. The pot crushed to the point of pushing the plant out of the pot. Notified customer service and they immediately replaced the damaged plant. I planted all three plants; 2 of 3 plants are doing very well! Thank, you FastGrowing Trees!

Date of experience: July 1, 2022
California
1 review
0 helpful votes
Follow Juan T.
Unfollow Juan T.
Share Review
Report Review

Amazing
July 1, 2022

Fast and easy and tree came in good condition I was happy

Date of experience: July 1, 2022
Washington
1 review
0 helpful votes
Follow Christophe I.
Unfollow Christophe I.
Share Review
Report Review

Terrible
July 11, 2022

Terrible and customers service is inexistant
Plants arrived 1/2 dead looking awful
Was supposed to shop in 3 days took 5 no water

Date of experience: July 1, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your plants arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

Texas
1 review
0 helpful votes
Follow Allison T.
Unfollow Allison T.
Share Review
Report Review

. kjlkjh; ljh; lkj'
July 1, 2022

. kjlkjh; ljh; lkj'a'; dlfkj'a; ksjfa'slkjasldkfgjaslkjadfg

Date of experience: July 1, 2022
Arizona
2 reviews
0 helpful votes
Follow Michael K.
Unfollow Michael K.
Share Review
Report Review

Early Review
July 31, 2022

We received our Japanese Red Maples about three weeks ago. They arrived in satisfactory condition. The FedEx driver left them at our front door standing on end despite the easily seen instructions to lay the box flat causing the dirt around the roots to fall from one of the plant containers. We planted them the next day and they appear to be doing well, however, it is a little early to really tell.

Date of experience: July 1, 2022
Texas
2 reviews
0 helpful votes
Follow Alicia Q.
Unfollow Alicia Q.
Share Review
Report Review

Dying trees
July 11, 2022

Trees start of great then all of a sudden go bad dying.

Date of experience: July 1, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Pennsylvania
1 review
0 helpful votes
Follow Janet A.
Unfollow Janet A.
Share Review
Report Review

Tree arrived half dead
July 1, 2022

I had prepared a hole for the 2in 1 plum surprise tree but had arrived half dead. Planted immediately and have watered daily but all leaves are gone and only 2 little branches are green. I already called and sent pictures and waited another week for signs of growth but nothing.

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
Follow Valerie O.
Unfollow Valerie O.
Share Review
Report Review

A little pricier than the local nursery or big box store, but considerably more variety. Trees are always shipped within a couple of days, and arrive hearty and healthy within a couple of days.

Date of experience: July 1, 2022
Massachusetts
1 review
0 helpful votes
Follow Priyanka P.
Unfollow Priyanka P.
Share Review
Report Review

This tree also has disease leaves, crinkled, holes, and sticky white. They said if it happens to be bad they will mail me the next size $10 more but they will not charge me. I have not had the time to call and update them about the condition of the present delivery.

Date of experience: July 1, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that the replacement tree is not doing well! We have reached out privately to help!

Oklahoma
1 review
0 helpful votes
Follow Elizabeth D.
Unfollow Elizabeth D.
Share Review
Report Review

Strawberry plants
July 11, 2022

I received 4 strawberry plants that arrived completely out of their container and I just got a box of dirt with some leaves. They were supposed to send me replacements, but I never received them and only a $10 credit to my account was made. I'm pretty sure I also paid for insurance on these.

Date of experience: July 1, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your plants didn’t make it! We have reached out privately to help!

Colorado
3 reviews
0 helpful votes
Follow Lynne B.
Unfollow Lynne B.
Share Review
Report Review

Dead tree
July 1, 2022

I purchased two trees; one arrived dead. Company said they'd replace it. Have received nothing.

Date of experience: July 1, 2022
Connecticut
1 review
0 helpful votes
Follow Bill K.
Unfollow Bill K.
Share Review
Report Review

Second order
July 11, 2022

First order, all the plants died. The replacement order isn't doing much better.

Date of experience: July 1, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your replacements are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!