FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,087 reviews

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Oregon
2 reviews
0 helpful votes
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Poor Shipping Excuse
July 12, 2022

I ordered the tree because the site stated items shipped in 1-2 days unless otherwise noted. We were experiencing a much cooler Spring with 70 degree temperatures and light rains. Perfect for planting. After 1 week with no shipment started I made contact. I was informed that the heat wave in my area was not good for new plants and shipment would be delayed. I replied that their weather information was not correct. Another week passed and when I inquired again I was informed that my shipment would occur in another 5 days, exactly when our heat wave was forecast to start. I canceled the order.

Date of experience: July 4, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We apologize for the inconvenience. We were having a severe heat wave here in South Carolina and most of the middle of the country so your plants would've been extremely heat stressed by the time they arrived to you.

Illinois
1 review
0 helpful votes
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Beyond expectations
July 4, 2022

Initial order was delayed by a few weeks, however when the phenomenal lavender plants arrived (x15) they were super healthy very well packaged and ready for planting.

Date of experience: July 4, 2022
Mississippi
1 review
0 helpful votes
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Don't buy!
July 12, 2022

I bought Stella and North Star cherry trees and two different varieties apricot trees. All my trees arrived in poor condition packaged in loose soil. Supposed to be potted plants but it seems like I was sent bare root trees that came out of dormancy while in storage. All trees are struggling and slowly dying one by one.

Date of experience: July 4, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

Pennsylvania
1 review
0 helpful votes
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Great Team and Flower
July 4, 2022

So easy to work with. I even made an error in my online order that i caught on receipt. I called the Help Line and they were great. No problem fixing it. Mandavilla was boxed perfect, shipped to PA quickly. Arrived in perfect healthy condition. It is beautiful and great potted on my patio. It's surviving my brown thumb. Lol

Date of experience: July 4, 2022
Mississippi
1 review
0 helpful votes
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Tree Treasure in a box!
July 4, 2022

Ordered my first Tonto Crape Myrtle Tree in March, followed the instructions for planting it but for what ever reason it did not take. Contacted FastGrowing Trees three months later and they immediately sent a replacement tree. New Tree was planted and it is beginning to grow perfectly!

Date of experience: July 4, 2022
Ohio
1 review
0 helpful votes
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Wisteria
July 4, 2022

Great all around! Love my wisteria! It's doing great!

Date of experience: July 4, 2022
Pennsylvania
1 review
0 helpful votes
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Great customer service
July 4, 2022

I had bought three trees - two weren't doing well. I sent photos on two occasions and spoke to the friends sales associates. They were very helpful!

Date of experience: July 4, 2022
Pennsylvania
1 review
0 helpful votes
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Plants arrived whited, broken stems. Two have hence died.

Date of experience: July 4, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Utah
1 review
0 helpful votes
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Large size trees
July 4, 2022

They were not bare root - large size with leaves on them.

Date of experience: July 4, 2022
Illinois
1 review
0 helpful votes
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Half dead tree no response
July 12, 2022

I received my tree half dead, called, sent pictures, emailed and NOTHING! I paid way to much for this tree to be ignored! I want a refund you can have your dead tree!

Date of experience: July 4, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your tree arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

California
1 review
0 helpful votes
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Helpful agent
July 4, 2022

I received expert help in ordering trees as a " house warming" gift for my sister-in-law who lives in another state- she has received the trees & we are both really pleased.

Date of experience: July 4, 2022
Connecticut
1 review
0 helpful votes
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Bought the peaches in honor of my wife who died of dementia and they look more like weeping willows but that may be their normal appearance. The other fruit trees and the blue berries are excellent and I likely will order a few more peach trees later this summer.

Date of experience: July 4, 2022
Georgia
1 review
0 helpful votes
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Blueberries and blackberries
July 4, 2022

I ordered four blueberries and four blackberry bushes. I was amazed at the quality of the plants upon arrival. I planted them the following day. But the next week was HOT (100*) and dry. They had a few wilted leaves, but they have recovered and are simply awesome for newly planted bushes. I really am very impressed and I've already looked at a few different trees. I will definitely order again!

Date of experience: July 4, 2022
Michigan
1 review
0 helpful votes
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On time and great shape
July 4, 2022

The product was the right size and shape and very health. We have been very pleased.

Date of experience: July 4, 2022
Texas
1 review
0 helpful votes
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Great customer service
July 4, 2022

Very prompt in making sure I was pleased with my order and that planting was successful.

Date of experience: July 4, 2022
Oregon
1 review
0 helpful votes
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Happy
July 4, 2022

Very easy to purchase and quick delivery and a reliable co

Date of experience: July 4, 2022
California
1 review
0 helpful votes
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I had a few plants die on me during FedEx shipping delays. They replaced with healthy trees. I've purchased about 7 fruiting trees from them and I am happy with what I have received.

Date of experience: July 4, 2022
Minnesota
1 review
0 helpful votes
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Excellent customer service
July 4, 2022

Fast growing trees absolutely stands by its guarantee to replace trees when they are insured. They make the process seamless. Their stock arrives in excellent condition, but as a beginner, I made some mistakes in planting. I will do a better job this time because I bought the insurance and could replace the items. Thank you fast growing trees. I definitely recommend the company to people. Thank you fast growing trees.

Date of experience: July 4, 2022
Pennsylvania
1 review
0 helpful votes
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Great customer service!
July 4, 2022

My first Annabelle Hydrangea showed up in terrible condition, wilted and completely dry soil. Without ANY hassle I was immediately shipped a new one that arrived in perfect condition. I will be ordering again in the near future.

Date of experience: July 4, 2022
Texas
1 review
0 helpful votes
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Cold hardy avocado tree
July 12, 2022

It died immediately. The tree was already wilted because it had been sitting in the box in the mail too long.

Date of experience: July 4, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your tree didn't make it! It looks like the order was paid for with a gift card so we're only able to refund the original method of payment. We apologize for the inconvenience!