FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,147 reviews

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Indiana
1 review
0 helpful votes
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Wilted avacado
July 12, 2022

I ordered a hardy avocado plant for my son's birthday. It arrived in Tenn. Totally wilted and some leaves even dried and and crumpled. Yea

Date of experience: July 5, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

California
1 review
0 helpful votes
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5 star
July 5, 2022

I had a great experience, the online process was easy, I received the plants quickly and they arrived very healthy

Date of experience: July 5, 2022
Missouri
2 reviews
0 helpful votes
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Super Experience
July 5, 2022

My tree arrived in great condition despite some unseasonably warm temps and a slight delay caused by Fed Ex. I would definitely recommend them!

Date of experience: July 5, 2022
Indiana
1 review
0 helpful votes
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I love the trees, bushes, and ornamentals I've ordered from FGT. I have a hard time negotiating the website though.

Date of experience: July 5, 2022
California
1 review
0 helpful votes
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Ordering was easy and the shipment arrived fast and in perfect condition.

Date of experience: July 5, 2022
Oklahoma
1 review
0 helpful votes
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Meyer Lemon tree
July 5, 2022

Not happy with condition of tree on arrival. Splotches and discoloration on leaves. Amanda told me due to humidity and cosmetic only. Not expected to affect future health of tree.

Date of experience: July 5, 2022
Arkansas
1 review
0 helpful votes
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26 for 26
July 5, 2022

I ordered 25 5-6' Hybrid Poplars and 1 5-6' cherry tree… Shipping was unexpectedly fast, trees were all in fantastic shape, instructions were very clear and customer service was impeccable when I called with questions. I am a customer for life!

Date of experience: July 5, 2022
Connecticut
3 reviews
3 helpful votes
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Low quality trees
July 12, 2022

They either came broken or took forever to grow. The replacement tree that they sent ended up dying. They also like to deny that your tree is dying until the last moment of your deadline to return then they'll admit the tree is dying. Really annoying in my opinion.

Date of experience: July 5, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We’re so sorry to hear about your experience! It’s very common for plants that are shipped to arrive stressed and leaves may even fall off, but they typically begin pushing out new growth in just a few weeks. As long as you let us know about any concerns within our 30 day guarantee, we'll be happy to help make it right if they do not recover!

North Carolina
2 reviews
0 helpful votes
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Super happy!
July 5, 2022

We got the citrus bush bundle and everything is beautiful! Can wait to order our new fruit trees!

Date of experience: July 5, 2022
Indiana
1 review
0 helpful votes
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Overpriced and awful
July 12, 2022

I would never order from them again. Overpriced and low quality on both orders…make sure and get the warranty

Date of experience: July 5, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plants! We are reaching out to get some photos so we can assist you further!

California
1 review
0 helpful votes
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Great warranty
July 5, 2022

I bought a mango tree, it came a week later due to delivery which was not the fault of fast growing trees. Tree lasted about a week. I purchase the warranty and they sent me another tree which the delivery was much faster. The new tree is doing just fine right now.

Date of experience: July 5, 2022
Nevada
1 review
0 helpful votes
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Well packaged- very healthy
July 5, 2022

The plant was packed so well that no dirt escaped it was in good strong healthy condition when I got it.

Date of experience: July 5, 2022
South Carolina
2 reviews
0 helpful votes
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Very pleased. They answered any concerns pleasantly and thoroughly.

Date of experience: July 5, 2022
Colorado
1 review
0 helpful votes
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Plum
July 5, 2022

Tree arrived quickly and looked great. My problem was I planted it and it seemed like it was not hardened to be outside. Some notice as to introduce it slowly to being in the elements would have been helpful. It's survival at this point is doubtful.

Date of experience: July 5, 2022
California
1 review
0 helpful votes
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Not as good as before
July 12, 2022

The money tree I bought did not have enough leaves nor was it twisted well enough in the stems.
The other plant I bought was so small, and it died after 5 days of planting it!

Date of experience: July 5, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

District of Columbia
1 review
0 helpful votes
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Excellent customer service.
July 5, 2022

I received help regarding the trees that I bought.

Date of experience: July 5, 2022
Indiana
1 review
0 helpful votes
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Great price, fast shipping and healthy happy tree!

Date of experience: July 5, 2022
Utah
1 review
0 helpful votes
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I have purchased many plants and trees from Fast Growing Trees and I can tell you that you won't be disappointed. They send their plants and trees in a very sturdy well packaged box. The plants arrive alive and looking healthy even after the long trek that they took across the country. Also, if you do have an issue, the customer service is top notch! They are fast and friendly and resolve your issue very quickly. You will not be disappointed if you shop with this company! I'll be coming back to Fast Growing Trees for life!

Date of experience: July 5, 2022
Maryland
1 review
0 helpful votes
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Excellent condition
July 5, 2022

Plants arrived healthy and happy and remain that way. Could not have asked for a more positive experience. Quick delivery, quality product.

Date of experience: July 5, 2022
Georgia
2 reviews
0 helpful votes
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Love our tree
July 5, 2022

We bought a small Korean Lilac tree. It arrived healthy and true to the pictures. We can't wait for it to bloom next spring.

Date of experience: July 5, 2022