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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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This is a second cherry tree that I bought from you guys and within a month the tree dies I've been doing everything that the instruction says I put fresh start I put fertilizer and I watered twice a day for a whole month and three days anyway after couple of days you could already tell the tree is dying the leaves are turning yellow it doesn't make sense to me why they die
Ordering was easy, shipping was quick. My only concern was one of the two Roses was shipped in only mulch, no soil. It is a little slow to get started.
Easy to find the best tree for my zone in MS
I was also offered the size tree/ bush I was searching for and it was shipped quickly
Two trees died within the first few days. I spoke to a rep who said they were sending out replacements and I haven't heard a word since. Not cool
We're so sorry for the delay and looks like we have them on the way!
I purchased a fig tree & it never arrived. I contacted you to track it & was told it was further delayed after a week! No one contacted me with this info & I had to cancel it. Then run around to find another one elsewhere. Just horrible service & very disappointing. Not what your website advertises. Janis Bell
We are very sorry that you did not receive the email regarding the delay. Certain plants are more susceptible to heat stress and with the extreme temperatures we were having across many states, we decided it would be best to wait until the heat wave passed to ship. This ensures that your plants arrive healthy and happy.
The website is great - lots of information, lots of choices, easy to use, easy to order. The shipping was fast and the trees arrived in great shape. So far they are flourishing and look fabulous in our yard.
GOod variety and explanation of products and helpful hints to keep trees growing.
My plants arrived crushed and in dire straits. To their credit, they shipped me a new/replacement plant but it too was far more damaged than I find acceptable. I will be buying from a local nursery in the future... not online.
We're so sorry to hear that your replacement arrived in poor condition as well! We've reached out privately to help!
They arrived with brown and green stalls. I tried to nurse them back to death but one has completely died and one is clinging to life.
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!
Arrived quickly and thriving! Week two and healthy. Going to purchase more for my new house for privacy.
I ordered a bush and an herb plant and they were packaged beautifully! They arrived in great condition and so far are doing well.
I purchased a grafted peach tree. I was promised fruit if not the first year, for sure the second. Here we are year two zero fruit. I was disappointed in the size as well as the service. When I reached out, everyone was just trying to sell me insurance on my whole order. Even though the raspberries I purchased seemed fine. The tree was WAY smaller than if I bought local. The website is WAY WAY overpriced and far from what they promise.
We apologize for your experience. We off the 1 year warranty at checkout which covers all the plants on your order and unfortunately we do not have the capability to insure just one plant. We're glad we could ultimately help to make this right
Awful experience. Will never buy from Fast Growing Trees again.
I had ordered a dogwood and fed ex got delayed and the tree had black leaves. Dead! II called and they shipped another one out FAST.!
I thank you so much! I am happy to do business with people who take good care of their customers!
The tree was shipped quickly and was in great condition when it arrived. We were quite impressed with how healthy it is.
Shipping took about two weeks from purchase to arrive to me and both trees were so tiny, barely over 12 inches tall. For $100 per tree, I expected much more. Will not recommend and won't purchase here again.
We're so sorry to hear that your plants were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
I ordered 2 passion fruit plants for my fathers for Father's Day. When they finally arrived the box was smashed, with one plant on top of the other. Unfortunately, they are very damaged and not doing well. This has taught me a valuable lesson to not gamble on companies not bought locally
We're sorry to hear that your plants are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!
They are online/remote Nursery. It is amazing to observe them providing healthier plants and better after sales support year after year!
I got a corkscrew willow. I planted it right away and the leaves on it were dried out. The leaves fell off and now the branches are turning brown. I think it is dying but will wait to see if it comes back. Very disappointed and will not buy from them again. Waste of my money.
We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so sorry that your tree didn’t make it! We have reached out privately to help!