FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,059
shipping
245
quality
12,364
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144,491 reviews

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Maryland
3 reviews
28 helpful votes
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Great items
July 26, 2022

The plants arrived in great shape, 1 is having a difficult time, but we'll see.
I wish that they would have left a note sor "something" showing that the complete order was not shipped. This has happened several times.

Date of experience: July 26, 2022
North Carolina
1 review
0 helpful votes
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Good company
July 26, 2022

Beautiful trees the two times I ordered! I received healthy crate Myrtle trees, both bloomed like crazy.

Date of experience: July 26, 2022
California
2 reviews
0 helpful votes
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Great!
July 26, 2022

Ordered a Carmen/Hass avocado tree… It arrive quickly and in great shape and it was a beautiful balanced tree. Very pleased!

Date of experience: July 26, 2022
New York
3 reviews
0 helpful votes
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Great Trees and Delivery
July 26, 2022

Quick turnaround, well packaged two trees that are thriving.

Date of experience: July 26, 2022
Massachusetts
1 review
0 helpful votes
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Tree died a couple weeks after I planted it. I wrote about the warranty - nope, completely ignored. Now I am out $50 and the tree I wanted for shade is gone too.

Date of experience: July 26, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that we didn't receive your email! We're reaching out privately!

Minnesota
2 reviews
0 helpful votes
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The perfect Tree
July 26, 2022

We wanted some trees that would be fast growing and absorb water as it was in a swampy part of out land. We found the perfect tree at FastGrowinfTrees. They shipped fast and they are growing as expected.
Thanks FastGrowingTrees!

Date of experience: July 26, 2022
Colorado
1 review
0 helpful votes
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Great customer service!
July 26, 2022

We got 3 trees in very bad condition. Customer service replaced 2 of them. The new trees came also in terrible shape and have since died. Wish I could buy more but just not worth the headache.

Date of experience: July 26, 2022
Kentucky
1 review
0 helpful votes
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As Expected
July 26, 2022

My trees arrived promptly and in good condition. The roots were well protected and the foliage was in good shape.

Date of experience: July 26, 2022
Georgia
1 review
0 helpful votes
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I purchased 6 Cleveland pear trees one died but was replaced quickly. Thank you for a good service

Date of experience: July 26, 2022
Michigan
1 review
0 helpful votes
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I Fast Growing Trees
July 26, 2022

Great buying and after the sale customer service. I highly recommend Fast Growing Trees

Date of experience: July 26, 2022
Arkansas
1 review
0 helpful votes
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Mtr Green jeans
July 26, 2022

No complaints so far. Again, no complaints so far.

Date of experience: July 26, 2022
California
1 review
0 helpful votes
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Vines and Trees
August 2, 2022

Nearly all of the vines and trees that we ordered arrived either sick and dying, or dead upon delivery. They were also extremely small and in the worst condition that we ever witness. Also, tiny and too small for any cost.

Date of experience: July 26, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry that your plants were not what you had expected! We're glad we were able to discount them to put them more in line with what you received and are happy to help with any plants that have continued to decline!

Missouri
1 review
0 helpful votes
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Excellent service and products
July 26, 2022

My trees came fast and protected. Trees came healthy. I received potted plants that were sturdy. Very happy with my experience.

Date of experience: July 26, 2022
California
1 review
0 helpful votes
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To far from me
August 2, 2022

Got the plants and they were all wilted and some will not survive I think because it took too long to get here in California. If I ever order online again I will buy more local

Date of experience: July 26, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Washington
1 review
0 helpful votes
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Great Quality
July 26, 2022

As a Professional Landscape Contractor for Over 45 Yrs. I can Honestly say…
I'll NEVER Use another company again.
Fast Growing Trees was Great Quality Trees & Shrubs!
I'll ONLY Buy from them from now on,
5 Stars all the way

Date of experience: July 26, 2022
South Carolina
4 reviews
0 helpful votes
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Plant guy
July 26, 2022

Plants are very healthy and packaged perfectly for shipping.

Date of experience: July 26, 2022
Virginia
2 reviews
0 helpful votes
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Normally great turned TERRIBLE
August 25, 2022

Fed ex said they delivered a FGT order when they had actually delivered ANOTHER FGT order—totally fine. I've ordered so much thst I know FGT will figure it out and help me! So a replacement order was placed, but the staff member forgot the Buy two agent two free blueberry special—again, everyone is human, totally fine. So I actually wanted to see if I could exchange a couple items (same price for same price) and was told that was cool, and he set the exhange up. After a 90 min call, a supervisor may or may not have told him that he couldn't do this and then he didn't replace ANYTHING in the order saying that a supervisor would call the following day. Um, what? I had already emailed back and forth over 2 weeks and spent over 2 hours on the phone and now they are saying that they won't do anything until the next day. What?! Why?! It was a huge waste of my time and I was told we could do a very simple exchange, and then after two hours I was like okay just replace the exact order and never mind bc I just didn't have the time to keep going back and forth. But then he couldn't/refused to even do that! Then a supervisor was supposed to call me this afternoon and so far—no call.

Date of experience: July 26, 2022
Florida
2 reviews
0 helpful votes
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Great customer service
July 26, 2022

Had a. Issue. Not their fault! They fixed it. Would recommend them.

Date of experience: July 26, 2022
Pennsylvania
1 review
0 helpful votes
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Poor stock
August 2, 2022

I had ordered 4 plants. They were planted within 3 hours from delivery by FedEx. One was dead on arrival, of the three others only one is still (a little) alive. Poor quality plants. Lesson learned.

Date of experience: July 26, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Utah
1 review
0 helpful votes
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Two different trees
July 26, 2022

Bought a peach and a black gum maple. Peach took a week to stabilize and start growing. Now doing well. Even came with a peach on it!
The maple is a different story. The top was already burned as well as 1/3 of the leaves. I get it... hot as hell everywhere these days. My location for it gets quite a bit of sun as well. We'll see... Hasn't died yet, but it's not thriving yet either.
This company is great. I know I can return anything I order.

Date of experience: July 26, 2022