FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,060
shipping
245
quality
12,364
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144,390 reviews

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Colorado
1 review
0 helpful votes
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So many problems that I've lost track but here's the jist. Ordered two apple trees and two peach trees. The apple trees arrived - the bottom half of one tree and the top half of the second tree. One peach tree died. Called support for replacements. Fed Ex (their shipper) took about 10 days to deliver. Throughout this ordeal all but one Fed Ex shipment arrived late. Got one apple tree that took and is doing well. The second apple tree - all the leaves were dried up. Called support and they said to wait another month and see if it comes back. It did not and they sent a replacement which Fed Ex, for once delivered on time. It's been in the ground for 3 weeks with no sign that it will grow. Had to replace one of the peach trees and after about six weeks, I still can't tell if it will survive. I could go through my emails and get a more accurate description and timeline for all of this but I've already put in too much time dealing with this company. I'm sure glad I bought an extra year of warranty - one month would have been a joke. I will never buy another tree from not-so-fast-growing trees.

On a more positive note - their help line support staff were very sympathetic and readily provided replacements.

Date of experience: July 26, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry for your experience and have reached out privately!

New Mexico
1 review
0 helpful votes
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Excellent service and quality trees. Happy with outcome.

Date of experience: July 26, 2022
Colorado
1 review
0 helpful votes
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I purchased three trees, two of which were very beat up and died within two days of being planted. I do have quite a bit of a green thumb so I am very dissatisfied with my purchase. Per the website I cannot return the plants or get my money back.

Date of experience: July 26, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrive! If you ever have concerns upon arrival, please let us know right away so we can help! We have reached out privately to help!

Indiana
1 review
0 helpful votes
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Great service
July 26, 2022

Responded within hours of my concern and solved the issue i had promptly. Thank you

Date of experience: July 26, 2022
Nevada
1 review
0 helpful votes
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Not as expected
July 26, 2022

I ordered a gif leaf houseplant, 4-5'. I received a 6' plant outgrowing it's container so needs to be repotted and definitely won't fit the area I intended it for.

Date of experience: July 26, 2022
California
1 review
0 helpful votes
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Girls Just Wanna Have Trees!
July 26, 2022

I've ordered several trees for my granddaughter who loves growing things. They arrive in a timely fashion and are healthy and growing.

Date of experience: July 26, 2022
Georgia
1 review
0 helpful votes
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Very setisfied
July 26, 2022

Trees were great. Bugger then it was described. And all of them survived and are doing great.

Date of experience: July 26, 2022
California
1 review
0 helpful votes
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Dissatisfaction
July 28, 2022

My tree showed up looking close to dead and I called for a replqcemtne but the girl gave me some other number to call and send them a picture or the tree. I decided to plant it and hope it does well since I bought a one year warranty on it. But the tree has crispy leaves loooijg terrible and I was very disappointed paying a couple hundred bucks for some near dead tree being delivered

Date of experience: July 26, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

New York
1 review
0 helpful votes
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Nicely done
July 26, 2022

Great plants on time and ready to plant. Perfectly perfect

Date of experience: July 26, 2022
Virginia
1 review
0 helpful votes
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Blooming Trees
July 26, 2022

The 5 trees ad 2 hydrangeas came in looking healthy. Only one hydrangea was slightly damaged but that was most likely due to the person delivering who didn't pay attention to the arrows saying which way the box should be handled.

Date of experience: July 26, 2022
Colorado
1 review
0 helpful votes
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Good customer service
July 26, 2022

Plants that were sent to me were in shoddy condition but FGT made it right once the problem was brought to its attention.

Date of experience: July 26, 2022
Louisiana
3 reviews
0 helpful votes
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3 Perfect trees~Still perfect!
July 26, 2022

I purchased 3 wisteria trees. (2, then another) They all arrived in perfect condition. Planted them per instructions with the special, separately priced "additive". A month and ½ later, all three are thriving and have about 1' new growth. When "FGT" tells you HOW to plant what you buy... follow their directions... works every time! May "seem" expensive, but you get what you pay for with "FGT"! EXCELLENT! Thank you!

Date of experience: July 26, 2022
Alabama
1 review
0 helpful votes
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Good site to choose
July 28, 2022

The plants I received is not healthy. The leaves are falling day by day.

Date of experience: July 26, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plants! We are reaching out to get some photos so we can assist you further!

Utah
1 review
0 helpful votes
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Maple Tree Condition
July 26, 2022

The driver had my tree in his truck until near the end of the day. Even though the tree(ball) had some moisture, it had gone into shock and the leaves were ready to fall off the tree. I put it into the ground immediately and soaked with water. Each day, I soaked it with water and now new leaves are sprouting where the original leaves had died. I think it should be a normal practise to deliver any trees first than the remainder of the products.

Date of experience: July 26, 2022
Ohio
1 review
0 helpful votes
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Nice size
July 26, 2022

Took a little longer to get than promised but it's a nice tree and it's doing well in this hot dry Texas climate

Date of experience: July 26, 2022
Massachusetts
1 review
0 helpful votes
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Happy Customer
July 26, 2022

Great company with great product and service. They stand behind their plants and they ship them carefully. Only place that I have had consistent good product from. Very competitive prices and constant sales and special offers.

Date of experience: July 26, 2022
Texas
1 review
0 helpful votes
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Tree shopping made easy
July 26, 2022

Site is easy to navigate and the advice is sound and easy to find. Shipping is quick and easy and things arrive well packaged. I am very satisfied with quality of trees that I have received and the one time that I had a problem, it was quickly handled I received a replacement very quickly.

Date of experience: July 26, 2022
New Jersey
1 review
0 helpful votes
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50% success rate
July 28, 2022

I spent a lot of money on this site. Half the plants survive after 30 days - the other half die. These are not inexpensive purchases. Getting a refund or exchange is not seemless.

Date of experience: July 26, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that some of your plants didn't do well! We're glad we were able to assist with a replacement!

Georgia
2 reviews
0 helpful votes
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Slow growing
July 28, 2022

It has been 5 months since I planted my trees and hey are the same size as when I bought them

Date of experience: July 26, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

Florida
1 review
0 helpful votes
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Clematis, star jasmine, lace elm
July 26, 2022

All plants were packed great and arrived alive. 30 days later still alive. All but clemitis vine were as expected. I just expected a little more vines. But growing. Star jasmine was amazing and a plant already. Overall good experience and will definitely order more.

Date of experience: July 26, 2022